Fun Facts Archives - Page 8 of 20 - I Hate Working In Retail

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10 Ways to Piss Off a Retail Employee

 In all walks of life it pays to have connections. If you want a job, it helps to know someone who already works there. Like to go out to eat? Befriend the maître d. And if you’re a style connoisseur, you better know someone on the inside: a retail employee.

Retail sales associates may be seen as the annoying pest that won’t let you shop in peace, and only view you as future commission dollars. This may be true, but if style is what you pride yourself in, the retail associate can be your right-hand man—offering you unreleased product, the last $120 sweater on sale for $9.99 that collects dust out back, or the coveted employee discount.

But do you shop all the time and are angered that you never get discounts? Or you receive awful scowls when you enter your favorite retail establishment? There’s a chance that you’re doing it all wrong. Still, there might be hope yet, first you have to know what you’re doing wrong. Here are the 10 Ways to Piss Off a Retail Employee.

Shop at the Last Minute

Yes, a store may be open from 10 a.m. to 9:30 p.m., but that doesn’t mean you should start your over-the-top shopping adventure at 9:28 p.m. Like other people, retail employees have real lives. You may frown upon their $8.25 per-hour salary, and think they’re the bottom-rung of society, but like you, they probably have other things going on as well: a midterm paper to write, a girlfriend to take out, or a blizzard to drive home in.

There’s another reason for not shopping two minutes before the store closes: you won’t get quality service. Did you ask for four pairs of shoes and the associate only returned with one or none? That’s because they wanted you to get out the store ASAP.

Don’t Say “Hi”

“Hey, how are you folks doing today?” Is probably what you’ll hear upon entering any retail store. The associate doesn’t really want to talk to you, but it’s a friendly gesture to show they offer customer service. The normal shopper returns with a friendly, “good” and smiles. No big deal, right? But when you look the person dead in the eyes and keep walking it becomes the ultimate “fuck you.” Maybe you didn’t hear them properly, but something as simple as the reciprocation of this gesture ensures some level of customer service. If you choose to ignore the associate, it makes it unlikely that they will approach you again. The store could have an additional 40 percent off all sale items, but the rejection of the greeting means you might miss out on the sale.

Turn the Store into Personal Runway Show Without Making a Purchase

Everyone needs to know how clothes should fit, and it often takes some trying on. There’s no shame in slipping on a pair of jeans or blazer to see how it fits. Keep everything in perspective, it’s a retail store, not your personal runway show. Clothes are in the store so you can try them on, and decide whether you want to make a purchase or not. When you grab 17 items and lock yourself in the fitting room for an hour, you’re not only a jerkoff, but potentially also stopping other customers—with intentions to make a purchase—from the opportunity of accessing an open fitting room. Unless you’ve worked retail before, and feel sympathy for the employee, there’s a good chance the fitting room is an absolute fucking disaster when you waltz out to upload your style shots on Instagram.

Put Something on Hold and Don’t Return

It’s cool when an employee will hold an item for you. Some stores don’t even have hold policies, and will just put the item back on the shelf, which causes folks to miss out on some fresh gear their money wasn’t right for. People understand financial problems, or a customer unsure of making a purchase. It happens every day. What’s wack is when someone grabs six items and says, “can you put these on hold for me?” with no real intentions of ever making a purchase.

That could have been the last size large in the extra crispy sweater that someone has been losing their mind over for awhile. But guess what? You didn’t know it was in the store because “Johnny Indecisive” decided to say, “hold that for me, I’ll be right back,” only to never be heard from or seen again.

Get it On in the Fitting Room

There is no science to fitting room etiquette, but it goes without saying that it’s suspect if a couple brings 25 items into a fitting room together. You’re not being slick or fooling anyone. While you might be able to “check one off your list,” this is disgusting. Fitting rooms are hardly cleaned past a quick vacuum. Would you like to try on your new hot jawnz in a room that features another’s fun and funk? We didn’t think so. Also, the last thing you need is to get kicked out of your favorite store, or receive a no trespass order from a mall. Online shopping is cool, but what are you going to say when your next fling wants to know why you can’t walk through the mall with her? Awkward. Anyways, Burger King bathrooms are cooler, ask Humpty Hump .

Make a Huge Mess

If there’s something else that a retail associate does besides sell, it’s clean, fold, and upkeep the store. Customers need to look at clothes, that’s the nature of the business, but you should remember that every item you unfold—someone else will have to refold. Employees should do their job, however the employees are there to help you. Need a medium? Ask the guy or girl that works there—that’s their job.

There’s no need to unfold the same shirt in twelve different colors, and then proceed to throw them in a big pile on the table, across the store, or in something that resembles your laundry basket in the corner of the fitting room. It’s a simple courtesy. While being a clean shopper isn’t going to get you props off the bat, if you make a wreck of the store, associates will count the seconds until you leave.

Spill Something on the Floor and Walk Away

Malls are known for their food courts, and often the malls pump the scents throughout the ventilation system in order to build an inescapable high-calorie hunger. Some stores are even nice enough to let people bring in food or drinks. This gesture involves some level of responsibility on the shopper’s end as well. Accidents happen, but if you happen to spill your chocolate shake all over the floor, a stack of chinos, or in front of the store—tell someone.

There’s a good chance that your toddler accidentally took the soda you gave them—what’s up childhood obesity—and threw it down, causing a catastrophic mindfuck of a mess. It’s not the end of the world, but it sure sucks to get paid $7-per hour and now have to take up janitorial responsibilities you never signed up for. Run, flag down the employee, and ask if you can help clean up the mess. In the end, you seem like a decent human being.

Beg for a Discount

Discounts are nice. No one likes to overspend. That’s not news. However, begging for a discount—like anything—makes you look desperate. Maybe the employee will like you, and this is the start of a continual hook-up. But beware: if you ask for a discount several times and never receive one, there’s a good chance that you’ll neverreceive one.

This situation can be remedied. Where do you work? Maybe the employee would love a discount at your place of business. You can barter. But remember, if someone were to ask you for a discount at your job and the answer is a resounding “no,” you can’t be mad if the employee reacts the same way. Chances are, you’re shopping at a corporate American store where the manager breathes down the employee’s neck, and threatens to fire them over “discount abuse.” Would you like someone to potentially risk you your job? Probably not.

Return That Hooked-Up Item

So, you were cool (or nice, or bribing) enough for the employee to give you a discount. Great. You’re moving up in the retail world. But now you decided to bring a new problem upon yourself: you decided to return the item the employee gave you a mega discount on. Big no-no.

This is the retail equivalent of someone going out of the way to pick you up a sandwich, and then you just toss it in the trash. Normally, a lot of stores need to make sales margins, and employees work on commission. The return of the item not only puts a dent in the store’s profits, takes away the associate’s commission, it also makes them think you’re an asshole. Nice job.

Image via Trashness

Buy Clothes to Wear on a Date, to a Party, or for Street Style and Return Them

You had this great idea: buy clothes you can’t really afford, wear them, return them, and think the employee will never notice. Wrong. When a sneaker is creased and has a dirt-filled sole, a shirt smells like cigarettes, or pants have legit honeycombs and whiskers, you’re not fooling anyone. Stores sell clothes, not rent them. If you wanted to rent a suit, go to the horrible place you got your high school prom tuxedo from. It might not seem real, but stores actually have “do not return” lists full of customers who make fraudulent returns

 

Sourced from complex.com

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10 Things Working in Retail Teaches You About Life

Retail jobs are almost a rite-of-passage for most style-conscious folks. It almost makes sense—you love clothes, so wouldn’t you love selling them too? It’s like the nerd who dreams of getting paid to work at the comic shop! Except the grim reality of the business is that well—it kind of sucks.

It’s not all bad. You have the opportunity to make new friends, get a sweet discount, and get a first-hand look at the clothing business. It may not be pretty, but you do learn some valuable lessons. These are 10 Things Working in Retail Teaches You About Life.

10. The customer is often wrong

The first rule of retail: good customer service doesn’t always mean ensuring the customer gets his or her way. No, just because one item was hanging on the sale rack does not mean it’s on sale. No, if an item has no price tag it is not free (and please, as a customer, save yourself some dignity and never make that joke). What you learn here is how to choose your battles and how to use common sense. Someone trying to return a shirt covered in deodorant stains with the price tag in the pocket and claims it’s “never been worn?” That’s cause for alarm. If someone just wants to make an exchange or get store credit for something they lost the receipt to, whatever.

9. There is absolutely nothing “in the back”

On the other side of the grass, behind every retail store is a gigantic warehouse full of wormholes to China. All it takes to get an item in a different size is a quick reach into these magical clothing portals and voila—there it is! Except you’ll learn fast that the back room is full of nothing but misanthropes and a super-gross toilet. The “office” is a bunch of cobbled together furniture from Bed, Bath, & Beyond and the computer management uses to keep track of sales and make the schedule is still running on Windows ’98.

8. You’ll sometimes have to clean up other people’s messes

When you work in retail, people are always fucking your shit up. You will pick up some amazing folding skills, only to see your perfect stacks get reduced to a huge pile of shirts by some asshole looking for size “doesn’t exist.” This doesn’t change when you get older. Sometimes a co-worker will forget to carry a zero on a spreadsheet, sometimes your boss will skip town with the secretary and leave you to meet with a huge client and warn you not to fuck it up. Just keep your cool. These things happen sometimes, and what you’ll come out of it with is grace under pressure.

7. The holidays are NOT the most wonderful time of the year

Working retail on the holidays is enough to make you consider telling your family “hey, maybe we shouldn’t even get each other presents this year, because I’ve seen the stores, and fuck that.” Or maybe not, and you’ll just think that all the mall madness is a necessary evil that justify the iPad underneath the tree (or on the last night of Hannukkah, whatever) this year. But perhaps, you’ll come to an understanding that “it’s the thought that counts” isn’t complete bullshit, because anyone willing to subject themselves to the hell that is the holiday retail season just may be a saint.

6. How to sugarcoat things like a pro

The thing about working in clothing is that if someone asks “do these skinny jeans make me look fat?” you can’t say “well actually, yeah. It looks like you’re smuggling two midgets out of the fitting room in your thighs.” As much as you may want to tell someone that they should maybe spend that hundred bucks on a gym membership, you learn to say things like “oh, our jeans run a little small, you might want to size up.” It’s almost like that movieInception… except just blatant lying.

5. Your discount shows you who your real friends are

Your friends are cool and all, but now that you get 30% off sneakers, expect a buttload of texts about whether or not you can hook them up with a new release. Some people will actually be decent and offer to do shit for you, like buy you a coffee or food in exchange for copping a T-shirt for them. Others are the worst, they’ll come into the store with their new jump-off and act offended when you don’t want to buy shit for someone you don’t know (strike 1)—and they had the gall to ask you to do it in front of your manager (strike 2), and then they want to pay with a card rather than give you cash (strike 3).

4. A little humility never hurt anyone

For the small percentage of people who are self-important pricks, the first shift of a retail job is enough to make them go “I am too good for this shit.” And usually you will never see them again. Here’s the thing though: everyone is too good for this shit. The first thing you leave at the door when you clock into a retail job is your dignity. You are initially saying “yes, please hire me to provide a service to other people.” You think it’s bad having one boss? Imagine having hundreds. That’s what customer service is like. And for most of us, it’s a humbling experience that teaches us that a little kindness and patience goes a long way… because chances are someone who was totally nice to you made your job a little easier.

3. People in the service industry deserve respect

Servers and bartenders are your kindred spirits. The work you do may be a little different, but oh, the assholes are entirely the same. Revel in your worst customer stories and enjoy the camaraderie of working a shitty job. At best, it’s only temporary and you’ll all soon move on to other things, and when you do, you will understand what it’s like, and you will tip well. At worst, meet your new drinking buddies. Because you will probably be drinking a lot. But on the bright side—drinks will be very, very cheap.

2. The world is full of dickheads

Here’s the thing about “nice people:” no one is nice 100% of the time. The littlest thing can cause “good” people to turn into complete and utter assholes. Someone cuts them off on the street, their cat has a gallstone, or maybe they just really have a stick up their ass. Sometimes, these people buy things, and they take their shitty attitude with them. Don’t let these types of people ruin your day. You can’t control that, and it’s a reality of life. Your best bet is to get them out of your life as soon as possible, so provided they’re not being overly hostile and making completely unreasonable demands, just put on your best shit-eating grin for a few minutes, get them out of the store, and then move on with your life.

1. What it means to actually “work” for your money

Perhaps the most valuable thing you learn from a retail job is what “work” actually is. Getting paid a little more than minimum wage to deal with people, fold clothes, and go through the living hell known as “inventory” once a year actually does a lot to teach you the value of a dollar. You start thinking things like “if I buy these shoes… that’s roughly 12 hours of work.” And maybe, just maybe, you become a little wiser with your money because of it

 

Sourced from complex.com

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16 WAYS YOU’RE MAKING YOUR WAITER/WAITRESS HATE YOU

server

Fact: people in restaurants can be terrible, and being terrible can seriously piss off the people who touch your food and drinks. These are the last people you want holding a grudge against you. But there’s a way around it. Take a look at this handy guide to things that really get under the skin of your server… and then do the exact opposite.

Splitting a bill 30 ways, especially after it’s been delivered
Most servers are happy to split a bill up; just give them a heads up before you order. Other places don’t allow split bills, so have cash on hand. Otherwise, you’re forcing a server to do math that would give Archimedes a headache.Linger during a dinner rush
There are dozens of people waiting. Maybe you should show your friends pictures of your dog in costumes somewhere else, instead of filling up on water like a camel while starving people drool over your table.

Say, “Oh, I didn’t like this — can I get something else?”
You ordered the miso-glazed salmon before realizing you like neither miso nor salmon. And you hate hyphens. If you want little nibbles, hit up a tapas bar or Old Country Buffet.

Slip him/her your number
Classic, classy move, Robert Browning. If she wanted to see you in a situation where she wasn’t being paid to be nice to you, she would have given you her digits.Write a message on a receipt in lieu of a tip
“You look great today” isn’t gonna get anybody a post-work drink, or, you know, food for their kid. And “the service was terrible” isn’t going to get you any further away from the gates of hell. If you aren’t gonna tip, the lack of money will make your point.

Tip in change
Unless you’re packing a handful of quarters or Sacajawea dollars, nobody wants to deal with the contents of your car’s cup holder, especially your sticky-ass pennies.Ignore the list of ingredients, then send an order back because you have allergies
You have celiac disease and you just ordered a sandwich on sourdough with a side of bread pudding and a Hefeweizen. You don’t get a re-do on that.

Use a Groupon, then give a discounted tip
Getting a meal for 50% off doesn’t mean the service is also discounted.

Snap, scream, or whistle
Unless you’re an unfrozen caveman, this is an unacceptable mode of communication.Say you’re friends with the owner and expect special treatment
This is an especially bad idea if the owner is a prick. Unless you can produce a full back tattoo of the owner, your so-called relationship is dubious.

Order off-the-menu items
Yes, they have fish. Yes, they have rice. No, the folks at the Italian place aren’t gonna make you sushi with risotto. So don’t ask.

Send a half-eaten entree back
“Oh, this is overcooked,” you say, as you slide a half-eaten steak and missing sides over to the server. Was the other half medium-rare?Blame the server for everything
You are aware the server didn’t make your food, right? Or set the hours of operation? Or price the menu? Or clean the plate? Or forget to put a gluten-free option on the menu (seriously, enough with the gluten!)? She’s also not the complaint box. Direct your rage elsewhere, Dr. Banner.

Leave literature of any kind
A pamphlet about the virtues of living a Godly life might be enlightening, but pamphlets don’t put money in the ol’ tithing basket. And nobody wants to see your post-hardcore slowcore band, so save that flyer for a telephone pole.

Order while on the phone
These people are also likely to yammer throughout dinner, and can’t figure out the correlation between talking to their wife and their burger coming with honey on it.Show up for a big table 30mins before the rest of your party
You get in. You get a table for 10 right at 6p. Then you sit there, alone, for 30mins while the restaurant has to turn dozens of people away. And the server feels too sorry for you to ask you to leave. Your pouty eyes and a-hole friends are costing her, and the restaurant, tons of money. Make sure to leave a nice pamphlet when you go.

 

Sourced from thrilllist.com

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