January 2015 - Page 8 of 36 - I Hate Working In Retail

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12 Things Retail Workers Wish They Could Tell You

Ah, the world of retail. It can be a joyous experience of unbridled buying or an agonizing trek through a labyrinth of lines, waiting, and confusion. The odds are, at some point, the difference in which experience you have will quite possibly lie in the folks behind the customer service desk. While there are always going to be a handful of senselessly bitter people in every industry, for the most part, retail workers are happy to help anyone willing to be patient enough to give them a chance.

Although there are a certain breed of consumer who inexplicably feel that being as rude and loud as possible are the best ways to get what they want, anyone who’s ever been on the other side of the cash register already knows that this is faulty logic. While the rude may occasionally get lucky and come across a manager too tired to deal with them, there are definitely better and easier ways to increase the odds of getting helpful service. Here are few of the things retail workers wish they could tell you:

If you’re nice to me, I’ll do everything I can to make sure you get what you want. Not many people are.

Grumpy retail worker

Screaming at someone you know can’t fight back may not be the best way to inspire their eagerness to help.

please don

The uniform does not lie.

retail yes I work here

Whatever it is, it’s probably not my fault.

It

I actually have very little power.

I can

But I’m not totally powerless…

Sorry we don

Your threats to kill my long, promising future at Kmart may not hold as much weight as you assume.

don

Your threats to take your business elsewhere may not hold as much weight as you assume.

take your business elsewhere

No matter how long you’ve been standing there, I’ve been standing here longer.

I

My job’s not as easy as you think… and getting angry at me doesn’t make it any easier.

you

Nothing in here is worth setting a bad example over.

don

You might be surprised how often I actually agree with you.

I know right?

Happy shopping!

Sourced from business2community.com

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Customer Suggesion Box

 

Sourced from our new friends at Work Sucks

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Poundstretcher staff detoured to casino to stick day’s takings on red for one spin of roulette wheel

Two budget shop workers who tried to stretch the day’s takings by gambling it on a roulette table resigned on the spot after losing the lot.

“Grossly stupid” duo Kieron Trott, 19, and Christopher Cameron, 48, were supposed to bank the £3,380 taken by the Poundstretcher branch in Pallion Retail Park, in Sunderland, that day, but decided they wanted to feel what “gambling on red” was like instead.

The gamble not only cost them their jobs, but landed them in court where they each pleaded guilty to theft by employee.

In scenes “almost like something out of a comedy” according to Cameron’s defence lawyer Ian Cassidy, the pair took the cash to a casino but kept landing on black and blew the money within minutes, after being left in charge of the store.

They then phoned their boss and calmly told her to call the police before resigning last October.

Mr Cassidy told Sunderland Magistrates Court said Cameron had never even been to a casino before.

He said: “Part of the routine is to check the cash that has been taken that day.

“They are joking saying what would it be like if we took this money and gambled it. Unbelievably, they persuaded themselves to do this.

“They were seen transferring the cash into chips then go to the table saying red?’ and ‘yes’. Lo and behold it came up on black.”
Jason Smith, defending Trott, said: “It was an act of gross stupidity. They were saying ‘let’s go and do this, we might make some money’.

“How that would work is beyond me.”

Lee Poppett, prosecuting, said: “At 9pm she received a call from Mr Trott stating that she needed to come back to the store because they had gambled away the takings.

“She believed it was a form of joke, but Mr Trott said ‘I’m not joking, call the police’.

Trott and Cameron are in the process of repaying the money.  Trott, of Washington, Sunderland, and Cameron of Hendon, Tyne and Wear, were handed 12-month community orders and were told to pay £110 each in costs.

Trott, was told to carry out 100 hours unpaid work, while Cameron will have to do 66 hours.

 

Sourced from mirror.com