Walmart Life Volumes 1,2 and 3 Archives - I Hate Working In Retail

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Life at WalMart, Welcome to Hell. Volume 3

 

 Life at Wal-Mart, Vol. 3: Welcome to Hell

In the past week, we’ve brought you two installments of real (horror) stories from real Wal-Mart employees. Today, our third and final installment: bloody applesauce, child porn, post-concussion drug-testing, health code violations, and employees who are very, very angry.

 Horror Stories

  • “I was shelving jars of applesauce that I had helpfully transported from 4 aisles down. While putting a giant 40 once jar on the shelf, it slipped from my hand. I made the unwise decision to attempt to catch it. The next thing I knew, I saw shattered glass and applesauce all over the floor. Dammit! I would have to fill out an incident report over the damaged merchandise. A few moments later, I noticed the applesauce was mixed with a rapidly increasing volume of bright red liquid. I looked down at my arm and I was covered in blood from the middle of my forearm to the palm of my hand. The jar had shattered against my arm and two shards of glass had punctured my inner forearm in two places. The first cut was roughly two inches, and second about an inch. The cuts were deep enough to see bone, veins and more veins passed the bone. I stood there for a few moments until a co-worker came by. I calmly asked him to get me Todd, our supervisor. The co-worker looked at the the bloody man covered with blood and applesauce and screamed “Oh god, someone get a tourniquet!” (which would have been a terrible idea, I had not hit a vein) and darted off up one of the main aisles. A few moments later, I was surrounded by co-workers and the aforementioned Todd handed me a wad of paper towels and then inexplicably began wiping applesauce off my shirt. He walked me to the back room, gave me some new, less blood soaked paper towels and I was driven to the ER by another supervisor. At the ER, glass was picked out of my arm with a what appeared to be tweezers and I was given 10 stitches. And here is where the pure Wal-Mart evilness kicks in.
    I was driven back to the store, and told that I was have to take a drug test as soon as the local drug testing facility opened. Since the incident occurred at around 3 a.m., and the drug testing facility opened at 8, I was told I should just go ahead and finish up my shift. I was 19, it was my first job, so I agreed. I was sent back out on the floor to continue stocking the applesauce an hour after getting 10 stitches and glass picked out of my arm while wearing clothes that were absolutely soiled mix of blood and applesauce. I looked like I had just murdered someone. But why should that matter to Wal-Mart?”
  • “We had a very nice elderly woman working in the crafts department and had been with the company and in that one store for more than 25 years. A box fell off a high shelf, hit her in the head and left her dizzy and possibly concussed. The store manager tasks me with interviewing her to fill out an incident report, and this woman is nauseous, dizzy and exhibiting all the classic signs of a concussion. I ask, Shouldn’t we take her to the hospital? Nope, let her fill out this form first, she’s fine. Then the store manager pulls me aside and starts asking me if she said anything weird, if I thought she was covering her tracks and if I thought she smoked weed. Seriously? A box fell off a shelf in the stock room, it’s on tape, there were three witnesses and she’s about 75 years old. The store manager then has me take her to the company’s drug-testing lab on the way to the hospital. The whole time this lady is complaining about feeling sick and having a headache, and then we have to wait almost two hours at the lab. The doctor at the lab even chews me out about taking her there first. Then I take her to the hospital where it’s another two hours to get checked out. It comes back she has a mild concussion and can go home. When we get back to the parking lot, I ask her if I can drive her home or do anything to help her out. She’s feeling a bit better at this point, says she’ll be fine and just asks if I can drop her off directly at her car so she can go straight home. I oblige, go back in the store, log into the computer system and clock her out. The store manager finds out I did that after she was discharged from the hospital with “just a concussion” and rips me for it, saying she was fine to go back to work. Looking back, probably the only thing I regret about my time at Walmart was that I didn’t just take that lady straight to the hospital or call an ambulance for her when she first got hit and couldn’t stand up rather than listening to the store manager.”
  • “The worst story, though. Involved my Girlfriend at the time. we were both hired for the Christmas rush, so we did all our “training” together. She worked in the Photo lab. One day she had someone come in and drop off a couple roll of film, as she was developing them, she noticed some nude pics, which they are allowed to print. The next roll had child pornography on it, at first they seemed like normal pics, kid in the bathtub sort of thing, pics all parents have of there kids. But, then things went downhill. She immediately stopped the roll, and took it out of the machine and called the manager. They told her to just give the roll back to the guy, and tell him they couldn’t develop it. After the manager left, my girlfriend did the right thing, and called the cops. They arrested the guy, and fired my girlfriend. I was never so proud of anyone, as i was of my girlfriend.”
  • “I worked as an overnight meat sales person in a small town super
    Walmart. I started noticing a LOT of health code violations regarding
    handling the meat. Cases not cleaned, re-labeling expiry dates, water
    leaks in the coolers, you name it. I complained to my first line
    supervisor, got brushed off. Complained to the store manager, got
    brushed off. When I finally went to the region manager and
    complained…they made a lot of crap up to fire me with.
    I found out about the made up stuff, because…I overheard the
    hiring/personnel person discussion with the store manager how they
    were planning to ‘nail someone on overnight.’
    Also, Wal-Mart makes it a policy not to share information with health
    inspectors. You are told specifically what to tell them, and what
    you’ve “lost”. Stuff you are supposed to tell them are things that’ll
    get you shut down. You ‘lose’ records that will just result in a
    fine.”
  • “I would also be left up at the desk for 9 hours with no breaks while being diabetic (they claim I never told them that, even though it was written on all the forms.) Customers would have to take pity on me and buy me food to keep me from passing out. One day I did pass out and management showed up, put me in a wheel chair, wheeled me to a back room and left me alone. No one called an ambulance. I finally came to several minutes later and managed to get to a vending machine to get a candy bar to boost my sugar. There were also numerous times that I was forced to break state and federal laws regarding firearm and WIC item returns. I would spend my lunch hours crying in my car in the parking lot. I finally just walked out, even though I had no other options. I would rather be unemployed then ever work for the again.”
  • “My Walmart experience is one that I will never forget. I was hired for a brand new store that had just been built. I made within a dollar of minimum wage as a full time day stockman. My responsibilities were to get the carts, heavy merchandise and other lifting and lugging as was needed.
    My work routinely required that I go into the back of the store to get merchandise down from storage. I did this 3-5 times per day every day. The merchandise I was asked to get included bicycles, power wheel toys that weighed upwards of 180 plus pounds (in a very awkward large box with uneven weight distribution), barbeque grills and snow-blowers. All of these heavy items were placed in the top parts of the shelves (except for the bicycles hanging from the ceiling of the stockroom) as the lower parts of the shelves were used for merchandise that moved more frequently.
    I did all of this without every having access to a forklift, man-lift or even a second person to help (you know those boxes that say 2 man lift?). I had an 18 foot wooden ladder rated at 150 pounds; I was a lineman in football in high-school and weighed 225 pounds. I routinely had to haul 400 pounds up and down a wooden ladder rated for 150 pounds.
    The ladder also had the slight problem of being shorter than the bottoms of the bicycles I had put up or down from the ceiling several times a day. In order to reach the bicycles I had to stand on top of the ladder (the step marked do not step here), stand on my tip toes and reach the bottom of the wheel of the bicycle that was hanging from the ceiling. I then had to push it up, swing it sideways off the hook, and somehow lower it down while not falling. Try to hold a bicycle above your head by the back tire so that it points straight up sometime on the ground to get an idea of how difficult this was.
    I felt this was unsafe, complained to management repeatedly that I needed a forklift and was denied in my request again and again. One day while moving a large power wheel box I fell on the wobbly ladder. The only reason I recovered was that the power wheel box jammed just right for me to catch on the way down. This time I had enough and filed a complaint with OSHA describing the situation. After months of refusals, two brand new and taller fiberglass ladders with a higher weight rating mysteriously showed up the next morning.
    It took years after my parting with Walmart before that store received equipment like forklifts. I’d like to think it happened without someone getting seriously hurt and suing, but I just don’t see any other way it could have happened. These events took place 17-18 years ago, and I have since moved on to a professional career that has taken me around the country as a consultant. I have never once in all of those years met a company that needed a union more than Walmart does.”

Everyday Life as a Wal-Mart Worker

  • “I was basically caught by the manager making out with a chik at storage and was grabbed by him aggressively so I acted on self defense and am now facing assault charges. Bull shit”
  • “But the absolute worst thing about working there had to be the Walmart cheer. In case you’ve never been fortunate enough to witness the daily Walmart pep rally, it basically consists of all the available “Associates” gathering in a big circle to hear about how much money “our” store had brought in the previous day and how we all needed to work even harder so “our” store would bring in more money than all the other Walmarts nearby tomorrow. And to seal the deal we would all take part in the Walmart cheer, a ritual that simultaneously drains you of all hope for the future while at the same time somehow numbing you to the point of lethargic resignation to your lot in life.”
  • “My wife has worked at Wal-Mart for almost ten years now. She has accumulated over 60 hours of sick leave, and god knows how much personal time, this year alone. The problem? Wal-Mart policy only lets you miss so many days a year, even if you use your sick leave or personal time. So having missed FOUR days since MARCH of this year (today is October 19th) She got talked to, and was told if she calls in sick or takes another personal day before a specific date in November, she will be WRITTEN UP! How can you let an employee accumulate sick and personal time, and then write them up if they take advantage of that accumulated time? But my wife assures me, that this is the Wal-Mart Policy, and always has been.”
  • “I spent one horrible summer working at a Wal-Mart in college. They treat their employees terribly, and as a young, innocent late teenager I didn’t see it at first. The employees are a mix of people just trying to do their job and the worst kind of people you could meet. The latter of course, never get fired. The former were often people on food stamps or other assistance. Many people had this as their second job to make ends meet.
    All the cameras at my store were trained on the employees because WE were the ones that would steal. There was a cashier who they caught stealing and instead of firing him they put him in the frozen section, because stealing frozen things is harder. I kid you not, that was their justification. The turnover rate at this store was 90%, and was in one of the best neighborhoods. The cashiers were 9 times out of 10 the most competent ones in the store and to be moved to another department usually meant you couldn’t hack it at the front of the store. One of my co workers wanted to get away from the register and move to the floor, management refused since his IPH was high. They kept stalling and making excuses.”
  • “Recently at Walmart there have been several new policies in effect trying to cut down on pharmacy staff diverting pills (stealing). I’m all for stopping people from stealing, but not at mine or my colleague’s expense. The new rules include: no radios, no heaters, no fans, no food, no stools, no drinks (not even bottled water), no clothing with pockets, no cell phones (will be enforced by pharmacy cameras), and the biggest kicker: no technician can use the pharmacy restroom, BUT they still have to clean it.”
  • “‘Greetings from the 10th circle of Hell! There are few good paying manufacturing jobs in this city because these soul-sucking goons from Arkansas are selling out their country one lead-tainted cheap product at a time. Run for the parking lot. run!’
    That’s how I wanted to greet customers but I was still too stupid to realize that ‘faithful employee’ was a Wal-Mart misnomer for sucker.”
  • [A portion of a 40-point list]: “28. (This is an actual quote from a REAL Wal-Mart store Manager) “Wal-Mart associates are like cattle. All you have to do is prod them and eventually they’ll do exactly what you tell them to.”
    (Prodding refers to poking a cow with a hot iron brand.)
    29. The day after everybody (literally) in the store has their hours cut because of the floundering economy, it is NOT in bad taste to walk around soliciting charitable donations from employees who just recieved a 25% cut in pay.
    30. I can’t put this cutely, so lets just tell it straight. Everybody in the store had their hours cut (see #31). Any associate who wanted to try to retain the number of hours they’re scheduled was being scheduled to work other
    departments. One associate was scheduled to make up his hours in MY department… working the shifts -I- was just cut.
    31. My Store Manager had the gall to tell us at a meeting that, and I quote, “no hours have been cut from the schedule, they’ve simply been ‘redistributed'”. Redistributed to where, you fat fuck? EVERYBODY in the store is missing hours.”
  • “Working at Wal-Mart isn’t ALL bad. Once you get into Management that is. Our management (all dept heads/managers) used to go to Chili’s every weekday for margaritas, then come back and drink on the to-go bottles they bought while in a ‘meeting’ in the front office for a few hours. Leave at the end of their shift totally blasted. Why not? They used the ‘overage’ money from when cashiers accidentally forgot to give it to customers.”
  • “If you make it to management you’re golden. Otherwise, welcome to hell.”

The Wal-Mart Fans

  • “I have worked for Wal-Mart on the distribution side for almost 4 years now. I have to say it is the best job I have ever had. I get paid great and have good benefits. Management is pretty good. They are very approachable and will get down and work throwing boxes just like everyone else. Don’t get me wrong I know the store side of the company gets paid less than I do and I guess people that don’t work for Wal-Mart have an issue with that. But McDonalds pays even less and has the same overtime policy (there is no overtime). Wal-Mart has a lot of rules for employees and some ways of doing things that may seem strange or unfair to some, but if you had a company as large as Wal-Mart and were a target for lawyers wanting to sue you , maybe your rules would be the same. All and all I do not regret joining this company. Will I make a career out of it? Probably not, but I still enjoy my job and this company. Besides if people don’t like Wal-Mart why do they keep shopping there?”
  • “I work at Walmart right now, and have for a year. With the raise I got for my one year eval, I am making over 2 dollars above minimum wage. It may not sound like much, but for me it really helps. I have arthritis, that has bothered me since I was in junior high (I’m 21 now). When I asked about getting a stool, I was told by my immediate supervisor that all I needed to do was bring in a note from a doctor. I got one, with difficulty ( I have no insurance, and had to to to a clinic). I brought it into work and was promptly told by personnel that there was a form for the doctor to fill out, and a simple not from the doctor wasn’t enough. I went to the store manager and explained to him what was going on. He told me not to worry about it, and gave his permission for me to use a stool. No one has bothered me about it since.”
  • “It is sometimes very easy to sensationalize the bad and highlight the evils of a large corporation, and I’m not trying to take away anything from the individuals who have shared their stories of great tribulation while working for Wal-Mart, but I thought I would share a story about a Wal-Mart greeter who was meaningful in my life. I only knew her as “Vida” or Mrs. Vida as I was much younger when I first met her. My mom always demanded that I respect adults and Wal-Mart employees were no different. Every trip to Wal-Mart meant we got to see Mrs. Vida and were obliged to give her a big hug…I will always appreciate Mrs. Vida and I’m sure she had to put up with her fair share of abuse too, but she was always there with a smile and a hug, ready to do her job.”

Sourced from Gawker.com

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Life at WalMart, Surviving on the Inside.volume 2

Life at Wal-Mart, Vol. 2: Surviving on the InsideSEXPAND
In honor of Wal-Mart’s plan to infiltrate NYC, last week we brought you real tales of Wal-Mart life from real Wal-Mart employees. Today, even more: heartbreaking horror stories, awful customers, inside tricks, and tips for you, the unfortunate Wal-Mart shoppers

Tips for Wal-Mart Customers

  • “My mother works as a cashier in Las Vegas, and retires in 6 months, she is counting the days. She says that since the company offers price matching, you don’t even need a coupon, an can tell them any price.”
  • “Sometimes the rollback products were outright lies. Our featured aisles were often themed. Sometimes this theme was ‘Rollback,’ and sometimes we didn’t have enough rollback products the fill the shelves. Solution? Fill it with a product we did have, and print a bullshit ‘Was’ card. Because really, who would ever know?”
  • “No matter what rules the company sets for returns, they’ll automatically set them aside if someone complains enough. That way you look like an ignorant dumbass and the manager, in his little tie and headset, looks like the big corporate hero out to save the shopper from losing out on the $19.99 little Junior spent on a game he played twice and got bored with.
    Here’s a tip if you’re ever at Wal-Mart and the lines are long. No matter how full your buggy is, go to any place with a register and start piling your shit up. Unless you have produce that needs to be weighed, they can’t turn you away from jewelry or electronics or any place else that’s supposedly solely for that department. If it’s a regular ten items or less register in the front, they can take anything, including weighable produce. The customers might look pissed off, but the person at the register is not allowed to say a single thing to you. And if they try to tell you they can’t check you out, go tell the manager by all means! Your stuff will get pushed on through.”
  • “A lot about what people say about it’s easy to return anything is true. If you yell and scream enough, or just call Home Office, you’ll get your way.”

Wal-Mart Customers are Terrible

  • “Then there’s the customers. Adults usually acted like spoiled brats when they didn’t hear what they wanted to. Parents were almost non-existant, instead adults came in with their offspring, whom they couldnt, and wouldn’t, control. I think 60 – 80% of them were illiterate, because we had to tackle people on a daily basis before they went through the emergency exits and set off ear splitting alarms. People would drive through areas that were taped off, and park in areas that had blatant ‘no parking’ signs. They’d smoke right in front of ‘no smoking’ signs, and always try to bring their non-assistant animals in.”
  • “The issue of feces is an ever-present problem at all Walmart stores, even at the relatively upscale location I worked at in Carlsbad, California. I once saw a woman stash a soiled diaper behind items on a store shelf. With several trashcans nearby, I could never figure out why she did it. The cheap thrill of knowing that there was an employee who’s life was probably worse hers that would have to clean up after her child, that for once in her miserable life, somebody else would have to dispose of her kid’s crap? I will never know. Another time, a detached, distracted mother refused to walk her young son the bathroom. After he finally soiled his pants, she became irate, and humiliated him by forcing him to continue walking the store with her, even as he left a trail of smeared feces on the ground behind him…
    Then there were the numerous times I had to be escorted to my car at the end of a shift due to safety concerns, whether because of physical threats from angry customers, threats from methamphetamine cooks attempting to fraudulently purchase pseudoephedrine, various ‘warnings’ put out by local ‘gangs’ stating their intention to randomly kill a specific ethnic minority in our parking lot, or finally, because I had just been terminated, and the customers and staff had to be protected from me as I left the store one last time!”

Everyday Life as a Wal-Mart Employee

  • “We got 10% every day and 20% off of one item at Christmas.”
  • “Walmart rates its cashiers based on how many items they could scan per hour (called IPH) My IPH was very high because most cashiers in that Walmart are older ladies who have retired and looking for some spare cash.”
  • “Beyond the staffing issues, the general hiring and training procedures were also an ‘experience’. Your first day on the job involved playing, I kid you not, a board game that ‘simulated the shopping experience’. Then you got to watch a handfull of poorly acted and directed videos about all of Wal-Marts policies, which you then got to re-experience on the virtual training programs. I had to take 5 separate training programs on how to handle spills and hazards. They all covered the exact same material.”
  • “I worked at a walmart tire and lube center in Texas for 11 months before I had to quit before I lost my mind. Not only do the sell to the shadiest people you can think of, they hire them too.(not me)… Now I’m not gonna lie and say I didn’t get down on some of this 5finger merchandise. They stored their cd players, speakers, gps’, and other goods of this nature under the stairs in our shop with a heavily locked door. We simply put the broom stick in between the stairs and “fished” out what we wanted and pushed it under the last stair, then when we changed our oil for free, just dropped the merchandise in our vehicles… Right before I quit our department supervisor got put on probation for getting caught having sex upstairs in storage on camera. That’s right only probation, because if you become a supervisor, you will NOT lose your job unless it’s about stealing.”

Wal-Mart and Unions

  • “I worked at Wal-Mart for almost a year and can definitely attest to all the negatives that were posted. I specifically remember not just a lecture about how bad unions are, but at least two videos as well. I’m sitting there, as a history major, just incredulous at the blatant propaganda. I looked at the people around me to see if they were as stunned as I was, but they were taking it all in and were completely non-plussed.
    The anti-union stuff wouldn’t have been so bad if they actually treated their employees well. There’s a chain of command that one goes up if they have a problem. I think it was CSM, department manager, store manager, district manager, etc. A couple of girls I worked with weren’t getting their breaks on time. There was no one there to relieve them, so they worked over an hour past break time until someone came in to work. It kept happening and no one would do anything about it and finally they called the district manager. Apparently he said some things to the people in-store and the girls got chewed out over it. They got their hours cut for actually following the chain of command.
    I also remember working 39.5 hours a week at my ‘part-time’ job. Anything more than that and I’d be full-time and we just can’t have that, can we? They act like they’re so great for starting pay at a dollar over minimum wage. I was greatful to have that as a student, but can you imagine being a parent or spouse, working 39.5 hours a week for $6.15 and hour (as minimum wage was, at the time, $5.15)? You get an employee discount of 10%, but it doesn’t even go toward what your family needs the most: food.”
  • “It’s true that Wal-Mart openly discourages any talk of unionizing and the main justification they give for this is their ‘open door policy’. Under the policy the worker is supposedly able to speak to any level of supervisor over any issue without fear of retribution. In practice, of course, this policy is complete crap. At the store I worked at the higher-level management would have so much turnover and transferring to different areas of the store that I could never keep track of who exactly was in charge of what. So if you had a problem with your immediate supervisor you were supposed to expect someone who wouldn’t even know your name if it wasn’t clipped on to your tacky blue vest to stand up for you and cause a stir? In the four year period I was in and out of there (on summers and holidays while I was going to college) I never saw any legitimate complaint by a lower-level employee dealt with.”

Employee Horror Stories

  • “My Walmart story is from what happened to my husband. In 1998 we were having our second child. I had to have a C-section and was being put to sleep for the surgery. He worked at Walmart for a few years by then. He put in the request to take the days off since he had to be with our 5 year old during this time. They ignored the request and scheduled him to work anyway. He called in to say he would not be at work and the reason. Instead of being understanding at all, they fired him because they said he didn’t show for work.”
  • “I was working as a cashier while I was pregnant and all I wanted was a stool to sit down on occasionally, between customers. I was told that cashiers were expected to stand at all times. If I needed a stool it would prove that I was unable to perform the essential duties of my job and I would be forced to take my allotted 3 month leave early. At eight months pregnant when the constant standing was causing early contractions and I had a doctors note confirming this fact, the band of management decided the best solution was not to give me a freaking chair but to cut my hours significantly so I could ‘go home and rest more.’ It should be obvious by now that I would not have been working there while pregnant in the first place if I didn’t really need the extra money. But, being ready to burst, I had no choice but to let them screw me over until the baby came. Luckily I was able to find another job during my leave and I never went back.”
  • “They got on my ass later for being a Transsexual. To the point of nearly firing me for being ‘too womanly’. (Which drove me to tears) I looked into it and sadly there was nothing I could do about it. This was before the GBLT crowd was a protected status in the state of Oregon. I couldn’t up and leave, because well, the job market was shite. And the supervisors and the store manager always highlighted it as a major problem despite my excellent work ethic. I also nearly got sent home for editing my name tag to suit my feminine appearance and mannerisms. For a place that has a long ass mission statement about diversity, they sure do hate the gays and trannys with a passion.”
  • “I am emailing this story of behalf of my mother, who worked at Wal-Mart in a small town in Texas for 25 years. She recently retired, and is the happiest she’s ever been.
    In addition to the anti-union stance, no overtime pay, and the newly instituted salary cap (for cashiers, stockers, etc, not management), and declining-to-the point-of-uselessness health benefits (cost goes up, benefits go down), I watched Wal-Mart suck the soul out of my mother.
    My mother was a single parent, and in our small town, Wal-Mart is about the best one can do to support a family. For a while, it paid the bills. Then the cut in hours came. My mother, usually scheduled 40 hours per week, was cut to 25, and was told it was because “Wal-Mart isn’t making any money.” She and her co-workers would work five hours per day, and still be expected to do the same amount of work they would normally do in eight hours. Then came the threats: “If you don’t do what you’re supposed to do I WILL fire you and find someone who can,” said the store manager.
    Sprinkle on top of that some of this: ‘You know, you’ve been here so long, I could fire you and pay two people for what I pay you,’ said a manager directly to my mother and some of her co-workers who had been there 20-plus years.
    Another younger employee at this Wal-Mart, also cut to 25 hours, was forced to work multiple departments in her 5-hour shift, and was told if she didn’t she would be fired. This young woman, also taking care of her children by herself and fearing being fired, attempted suicide. She survived and was asked to sign a document saying she wouldn’t sue.
    If you could make it through the day either not being harassed or withstanding it, the job itself was horrifying. My mother worked in softlines (clothes) and would have to take care of/dispose of/clean up the following: used tampons in the dressing room, piles of clothes people urinated on, baby diapers, dirty underwear, dirty clothes switched out for newer ones. And that wasn’t even the worst. Grocery recently had to deal with a massive rat infestation, and the stockers were told they couldn’t use anything other than a damp towel to wipe rat turds off the produce. (I’ve heard this problem was fixed, but still, nasty.)
    No one says anything. Everyone fears being fired. And if they are fired, they don’t have any other options for work in this small town. Even if people finally find courage and complain to the head office, and a ‘clean-up crew’ comes to visit the store, things always go back to the way they were before the higher-ups paid a visit. That’s what Wal-Mart does: wipe out the other businesses, scare people into submission, reinforce the idea they have no options, reap the profits of low-cost labor.
    I don’t know if you’ll even get a chance to read this, but I know my mother never felt she had a voice, and it’s nice to let someone hear her story. We’ve heard people say that complaints about Wal-Mart are unfounded. They aren’t. This is the life people are sometimes forced to live.”

 

Sourced from Gawker.com

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Life at WalMart: The Workers Speak, volume 1

Life at Wal-Mart: The Workers Speak, Vol. 1SEXPAND

Wal-Mart is definitely anti-union. During my employee orientation, myself and a few other new hires were made to listen to a lecture from the store’s HR manager about how unions aren’t “necessary” at Wal-Mart because the employees are all treated “very fairly”, and about how we should report any evidence of union activity to our supervisor. We were also strictly forbidden from discussing our pay with other employees. […]
Wal-Mart is planning its entry into America’s last remaining Wal-Mart-free areas. (Hello, NYC!). Yesterday, we asked Wal-Mart workers to send us their experiences working there. Several did. Tales of puddles of blood, homophobic managers, and “mean assholes” below.A few years ago I spent a summer working at Wal-Mart between my second and third years of university. I’m Canadian, and the Wal-Mart I worked at was located in a city of about 50,000 people. I wasn’t particularly enthused about spending my summer working there, but I was a student and I needed money. Here are some things that stick out in my mind about the experience: […]
I was loading boxes into a cupboard under a cash register at the front of the store one day when I caught my hand on an exposed nail or screw or something. I yanked out my hand in surprise and suddenly there was a huge pool of blood on the floor. The floor manager rushed over and immediately ushered me into a nearby washroom. “Get him away from the customers!” was the unspoken but obvious goal. We haphazardly swaddled my profusely-bleeding hand in paper towels and then the HR manager drove me to the hospital in her car, but not before they made me sign…something. Presumably promising that I wouldn’t sue them. And as they rushed me out of the store, I saw that they had erected the “biohazard” sign near the surprisingly large puddle of my blood. That’s right – I singlehandedly created a biohazard!

The Real People of Wal-Mart:

I worked at Wal-Mart a few times in different states, mostly as a way to keep an income while between jobs.
I’ve never thought I was the type to work retail, and I still don’t. Wal-Mart is essentially a way to remind me of why I would never change my mind.
The management at Wal-Marts vary. Some are good, some are terrible. There are some you can joke with and enjoy the company of, and there are always a couple that everyone hates, everyone avoids, and who seem to pick their targets and ride their asses constantly. I apparently got lucky to be the only male employee of a department (and gay, on top of it) with a manager that was both Southern and homophobic. She treated me like garbage, refused to give me full-time status when we had the position open (and subsequently gave it to a 18 year old girl whose cash drawer was missing 100’s of dollars), and she said repeatedly how she felt about gays.
I know she was just one person, but it was her that prevented me from ever gaining a decent raise or any recognition, assuming I wanted any. She didn’t even mail me an award I got for helping a customer above and beyond, while I was out having major surgery. I never did get to see it. […]
On the topic of money, overtime was never and will never be approved, ever. If you should work any hours over 40 in one week, even if called in or requested or threatened by management that you must work, you will not get overtime pay. They will just cut your hours or say “take a 4 hour break today.” which, for a 5 hour shift, was stupid and a waste of my own time at that point.
The very worst of it all though, was the same reason I walked out of a Burger King, was the clientele.
I realize the public varies a lot, from mean to wretched. But I think Wal-Mart truly does draw in the worst of the worst in society. I witnessed mothers teaching their kids to refer to us as ‘the help’. Some would tell their kids not to talk to us because we were ‘just employees’, and I watched customers leave their car with a smile, and change to a scowl of hatred the moment they went through the automatic doors.
The reasons vary, but one major reason is Wal-Mart’s unenforceable and waffling customer policies. They set rules such as clearance items being sold as-is with no refund option. But when I tell a customer who dropped her 300 dollar camera in the bathtub that we don’t do returns, she yells for a manager and the manager overrides it, making ME look like the bad guy, at which point the customer bad mouths me to other customers, and I get a long line of irate customers to deal with afterward.
Wal-Mart managers would always return items such as “10 pound turkeys” or “a pound of bacon” with just the receipt, because the item was consumed and “not very good.” The customers would then go and do it again and again, and we were always told not to refund an item without an actual item presented.
I am aware that there are just as many or possibly more friendly, courteous and polite customers in the world. The problem was that Wal-Mart knowingly fed the bad ones, and passed the buck onto the lower level employees. We had to stand there and NEVER talk back to the customer if they yelled at us over policies we are told to enforce, only to find out that the managers would secretly just do whatever they wanted. The customers very quickly learn that they can get out of paying for ANYTHING at Wal-Mart if they make a big enough or loud enough stink about it, or use tactics other customers recommended right in front of us, such as saying “Walgreens has these buy 1 get 1!!!”
Eventually I got fed up and told a few customers just what I thought of them or that I did not care how upset they were that the bagels rang up the wrong price two weeks in a row. My favorite was telling the lady who was busy ripping the sticker off of an item and putting it in her purse, that she was a thief. She actually got offended and, you guessed it, outraged…just prior to her arrest.
As an aside, I worked at Wal-Mart after an issue I had living in Georgia several years ago, where my car and credit cards were stolen JUST before my job contract was up with a government agency and I discovered that I needed surgery. I figured Wal-Mart to be a quick way to make some cash to cover some expenses while my accounts were fixed and setup again. I currently work in the research side of the pharmaceutical industry, and wouldn’t go back to Wal-Mart unless given NO other alternative. The place has a way of demoralizing you and making you feel worthless, and its not something I want to experience again.
Sourced from Gawker.com
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