retail stories Archives - Page 18 of 24 - I Hate Working In Retail

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10 reasons why you shouldn’t work at a retail clothing store

Working in retail stores is not always glorious, however, as a college student it might just be one of the easiest jobs and the most available. (Courtney King/Emerald)

Working in retail stores is not always glorious, however, as a college student it might just be one of the easiest jobs and the most available. (Courtney King/Emerald)

Plastic: That’s how I would sum up my experience working in a retail clothing store environment. That’s how I would sum up my months spent slaving away at Gap Kids and J.C. Penney for 10 cents over minimum wage.

It didn’t always seem like such a bad idea. At the tender age of 16, all I wanted was a summer job – it would be a ticket out of the house and a great way to earn some pocket money, I reasoned. Plus, I love clothes. What could wrong? … So much.

Let me put it this way: Retail work is like the sketchy prescription drug that gets pulled from the shelves months later because of its unforeseen side effects – In this scenario, you’re the FDA and your job at Dick’s Sporting Goods is the medicine you were duped into approving, only to realize a short time later that you’ve made a terrible, terrible mistake.

If you haven’t had the unique displeasure of employment at a retail-clothing store, and are considering selling your soul to the polyester devil this summer, allow me to impart some wisdom that could ultimately spare you from the hell that is retail. Here are 10 reasons why you should toss away your application to work at a clothing store.

1. It makes you hate humanity.

Thanks to the dreaded “customer always comes first” policy that is practically inserted as a chip into the minds of consumers, as a retail employee, you’ll get to meet a variety of individuals that have very little regard for common courtesy and human emotion. You’ll be expected to handle everything from arrogant soccer moms to racist senior citizens with nothing short of a smile on your face. Try that for a few months, with no tips, and you’ll understand why some prefer cats to people.

2. You have to stand on your feet for hours at a time, but can’t wear comfortable shoes.

When I worked at J.C. Penney, I wore through the linings and soles of a different pair of shoes every month. Since comfier and more supportive shoes were too informal for the dress code, my feet were condemned to flats. Dr. Scholls was no match for my persistent, weekly blood blisters.

Aside from the injuries I sustained, my legs were in almost constant agony. Eight-hour shifts were the bane of my existence, and we weren’t allowed to (heaven forbid) tarnish the aura of professionalism in the store by sitting down for a few minutes. And — just like aSaw movie — security camera footage would record our every movement in case we should ever take our relationship with the chair outside the fitting room to the next level.

3. Fitting Rooms.

Cleaning out a fitting room is like living the game of Tetris, except you aren’t afforded the sweet release of “game over.” Imagine your room at its messiest. Then throw in a few screaming babies, and perhaps a little boy jumping back and forth at the fitting room entrance, hoping to trigger the motion sensor and produce a chorus of doorbell noises that he finds endlessly satisfying. The only solace I ever found in fitting rooms was the fact that they were security-camera free. During slow shifts, I used to lock myself in one of the stalls and sit down for a few minutes.

4. “Go-backs”

I overheard this phrase in a Forever 21 the other day and it still made me shudder. If you work in retail, you’ll spend 95 percent of your shifts in an endless loop trying to return all of the clothes left behind from returns and fitting rooms to their original location.

5. You have to stalk people.

If you’re sick and tired of the following charade, so is the sales associate.

“Hello!” he or she proclaims.

“Damn it,” you think. “I’m trying to look engrossed in this clearance rack for a reason.”

“Thank you for coming to [insert name of clothing store here]! Just to let you know, all of our jeans are ‘buy one get one half off’ today!” she says with a plastic smile. “Are you shopping for anything in particular today?”

“No. Just browsing.”

6. Sales quotas

Just to get this out there: I absolutely hate selling things. So it’s no surprise that I consider this a drawback to the profession. But it’s one thing to ask your employees to show off merchandise, and quite another to guilt and shame them into selling. At the beginning of every shift at Gap, we’d get briefed on sales for that day and then told how much was needed to meet the goal. The consequence of not meeting target? Corporate would make cuts to the payroll. As a result, our managers would make us redirect the focus of customers off of the clearance rack and to the more expensive parts of the store.

7. Pushing the company rewards card.

Most retail clothing stores will also make you sell the living shit out of rewards cards that may or may not benefit the customer in the long-run at all. You’ll have to advertise its existence with every transaction, and pretend that signing up is not just a credit disaster waiting to happen.

8. Afterhours cleanup, or recovery.

If you’re working a closing shift, expect to stay at least one or two hours after you’re scheduled to end. While this can be a great bonding experience with your coworkers (suffering fosters a sense of belonging), it sometimes takes enormous amounts of work to ready a store for opening the next morning.

9. Coupon arguments

I love a good bargain. Who doesn’t? But when you make me split the purchase into seven different transactions just so you can combine coupons, you’re pushing your luck. And no, ma’am, your vision is perfectly fine and this offer expired three years ago.

10. Black Friday, Christmas and Back-to-School sales

Take everything from this list and multiply it by a hundred.

 

Sourced from dailyemerald.com

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Retail is Evil. Why I gave up my dead end job

The End signpost - why i gave up my job

It felt like I had just been hit by a train.

Her comment had blindsided me to such an extent that I stood there, open mouthed, struggling to comprehend what I had just heard.

Her eyes staring at me intently; her ignorance was astounding but yet I couldn’t respond. I was rendered speechless.

I glanced over at my colleague who gave me the slightest shake of his head. He too couldn’t believe it.

5 months of hard work, insane shift patterns, putting our bodies on the line and for what?

Nothing!

I looked at the metal bar just inches from my left hand. My fingers twitched; I felt an overwhelming urge to pick it up and teach her a lesson.

This is why I gave up my job.

Phase one – Incompetence

My previous job, as I have mentioned before wasn’t exactly a bundle of joy.

I worked for one of the nation’s largest retailers, one of those stores where it’s small enough to know everybody inside but large enough that you felt as though your identity has been stripped and all you’ve been left with is a number.

The laughter factory as I liked to call it, with a touch of irony.

My job title was technically a general assistant, or sales assistant. Basically I was a minimum wage monkey that wasn’t being fed enough bananas.

I accepted a change in position just before Christmas that was supposed to be temporary. They needed people to help with the refurbishment, and when asked, I happily accepted.

It seemed better than serving customers. To be honest punching myself in the face was a better option than that.

If you’ve ever worked retail then you will know exactly what I mean.

The trouble being this job was the worst experience of my working life. They expected us to work 5×12 hour nightshifts in a row. To stay behind even longer if the work wasn’t completed.

“We’ll give you night pay” they said.

“We’ll give you extra days off” they said.

For those 5 months I was underpaid by at least £100 per month. When you’re on minimum wage that is a lot of money but I suppose you can’t reason with incompetence.

I stuck at it. I wish I hadn’t. I simply lacked courage.

Every day I pondered whether I should ask to be transferred back so I could stand in front of the unwelcome gaze that is the general public. It was a tough one but I always told myself that it will all be over soon. These insane shift patterns will be replaced with normality and this nightmare will surely end.

I was half right.

Phase two – Slave labour

Okay, the nightshifts ended and I started working with a new guy. My initial feeling of relief was short lived as while I was happy to be working day shifts, the amount of work we were expected to do was nothing short of brutality.

For 5 days a week between the hours of 8am and 6pm we were basically labourers.

The actual guys that were being paid £200 a day to do a lot of the work were astounded by what we had to do. They couldn’t believe it, especially as we weren’t being sufficiently compensated for our efforts.

We were given a task of clearing out a large room full of metalwork. That previous sentence doesn’t convey how much metalwork this room contained.

It was ridiculous. Tons and tons of the stuff, literally 2 weeks solid work. We had to clear it out, tidy it up and put it all back again. If it sounds a bit pointless then you’ll be right. It was.

During this time my colleague and I would both injure our backs, cut our hands and arms on broken glass, suffer badly bruised legs and all because they had trouble finding worthwhile jobs for us to do.

To be fair our manager at the time would check in on us and he was genuinely thankful for what we were doing. The trouble started when he left for another store 2 days before the end of the job.

One of the senior management team, we’ll call her The Dragon; took over until end of our contract. She was someone who I had a good working relationship with. I genuinely didn’t mind that she was now my temporary boss.

Surely she had been paying attention to the work we were doing?

Phase three – The confrontation

I paused.

Time slowed down while I imagined myself picking up the bar and beating her in the face with it. Her assistant, a pathetic weasel of a man, would be next. I never trusted him, and I would later be proved right with my instincts.

But I am not a violent, nor a stupid person.

“You’ve hardly done any work”

Her words were so lethal. In my whole working life I had never heard such ignorance. The first time she had even been to this room in weeks and she dared to question our work ethic.

Not to mention the sheer amount of floor space we had created.

This all happened in the space of a few seconds before she uttered her next gem.

“I want all this completed in 2 days”

“No” I responded, venomously. “It cannot be done. We’ve been doing this for 2 weeks and you have no idea how much work this is”

“(Assistant) and I could do this easily. You have no excuses.” She said.

I glanced again at my colleague who I could tell was doing his utmost to remain calm and silent.

“You will stay out here and you will not go inside the store for any reason. You will tell (assistant) when you go for a break, and you will tell him when you return”

Thanks for reminding me, I thought to myself. It’s been a while since I felt like a child.

Later that day in what I can only assume was an attempt to strip us of our dignity, she had her assistant come upstairs and take away our phones (which were essential in our role) and to inform me that I would spend the next week in the staff kitchen ‘pot washing.’

“Oh it’s like that is it?” I asked.

He smirked. I punched the box next to me in a fit of rage.

Phase four – Interrogation

I took that week off sick. You see all that hard work had caused my sciatica to flare up and I needed time off for a rest. The fact it coincided with my ‘pot wash’ week was just a spot of good luck.

Probably.

Anyway, I had spoken with my colleague not long after our little confrontation and he suggested that I take a week off sick, to screw them over.

I wasn’t totally sure if he was serious or not, but I commended him on his creativity.

You see there was a slight problem with this.

On my return from my totally legitimate back injury, I was summoned into The Dragons office. I would say Dragons Den but sadly I wasn’t going to get any money here.

“So how’s your back?” She asked.

Oh much better now thanks, not great but I’ll manage” I replied.

“So I’ve been informed that you told (colleague) that you were going to skive off last week”

Now I’ll be honest here, I did not expect that.

She stared at me, looking for a sign of weakness, something she could latch on to.

I refused to show any.

Firstly I didn’t say such a thing, so I can only assume someone overheard our conversation and added 2 and 2 together to get 4.1, but this is irrelevant. In her eyes I was guilty.

My mouth was dry. I could feel my heart forcing its way out of my chest.

Our eyes were locked in a stare down straight out of WWE. She wasn’t flinching and neither was I.

Seconds passed.

It felt a bit awkward, but to hell with it. I’m not letting her win.

More seconds passed. The tension was increasing and I felt I needed to end it.

“I have no idea what you are talking about.”

“I see” She replied. “So are you saying this person lied?”

“I have no idea. I just can’t remember such a conversation”.

Take that Dragon.

She must have sensed I wasn’t backing down so she moved on. She would inform me I would spend the next 2 weeks doing pot washing and then I would work under her as a ‘security guard’. I put that in brackets because I wouldn’t actually have any responsibility.

In her words;

“You will keep an eye out for thieves and then report back to security. You will not speak to anyone at any time or you will face disciplinary action”.

I had two lovely words for her, but I kept quiet. I had other ideas.

Phase five – The end

A couple of days passed while I gave it a bit of thought, (not the job offer, stuff that) and I finally decided that I couldn’t work for this person and this company any longer. I handed in my notice and I had never felt so relaxed and relieved in a very long time.

Yes the final two weeks of my job involved a lot of pot washing and sticking my fingers in various half eaten pies, but I didn’t care. I was free.

I had a vague idea of what I wanted to do but that’s it, no idea how to get started but it was OK. This was a watershed moment in my life and I knew I would never go back to the hell that is retail.

Almost 6 months on and I do not regret a second of my decision. I gave up my job and it was the best thing I have ever done.

If you’re in a job now where you are under appreciated or are being treated with a total lack of respect, please consider your options. Get out if you can. It doesn’t matter if you give up that industry altogether or simply just try your luck at a different company.

Your dignity and your happiness/health are the most important things you will ever have.

Sourced from psycholocrazy.com

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35 Things Only People Who Work Shifts Will Understand

1. Getting annoyed when your friends aren’t around to go to the pub at 2 p.m. on Tuesday.

35 Things Only People Who Work Weird Hours Will Understand

“Are you sure you can’t get off early?”

2. Having to kill massive amounts of time before anyone can come meet you to do anything.

35 Things Only People Who Work Weird Hours Will Understand

“Yeah, it’s cool that you can’t meet me until 8 p.m….even though I’m off at 12 and basically have to be asleep by 9 p.m.”

3. When you see tweets from people who are like, “Yay, so glad it’s FRIDAY!!!” you’re like YEAH WHATEVER.

35 Things Only People Who Work Weird Hours Will Understand

TLC / Via smugnom.com

HOW NICE FOR YOU.

4. Any song about Friday playing while you’re at work makes you want to cry.

35 Things Only People Who Work Weird Hours Will Understand

Well, I would like to get down with Friday, but I CANNOT.

5. Only being able to do your grocery shopping at the 24-hour Tesco, at 2 a.m.

35 Things Only People Who Work Weird Hours Will Understand

6. Those magnificent bags under your eyes.

35 Things Only People Who Work Weird Hours Will Understand

7. Wondering if you have a problem for drinking at 6 a.m. even though you technically just got off work.

35 Things Only People Who Work Weird Hours Will Understand

AMC / Via smugnom.com

8. Never knowing what day of the week it is.

35 Things Only People Who Work Weird Hours Will Understand

9. Being a killjoy on a Saturday night because you need to go home and sleep.

NBC / mrwgifs.com

10. Being a killjoy on Saturday night because you now have to go to work.

35 Things Only People Who Work Weird Hours Will Understand

BBC / Via smugnom.com

11. Not even being out on a Saturday night because you’re at work.

35 Things Only People Who Work Weird Hours Will Understand

12. Having a bizarre eating schedule that means you’re ready for lunch at 9 a.m.

35 Things Only People Who Work Weird Hours Will Understand

13. And are ready for second dinner at 9 p.m.

35 Things Only People Who Work Weird Hours Will Understand

14. And it’s basically always SNACK O’CLOCK.

Bravo / giphy.com

15. You feel personally victimised by the song “9-5”.

35 Things Only People Who Work Weird Hours Will Understand

20th Century Fox / Via theharshlightofday.com

16. When a customer says to you, “Enjoy your weekend!” when you’re clearly working.

17. All of the inside jokes and WORK LOLZ happen when you’re out of the office, so you have no idea what anyone is talking about, ever.

NBC

NBC

“Oh, it must have been when you weren’t in.”

18. Missing all the big office parties (and every single night out) because you’re holding down the fort while everyone else has fun.

35 Things Only People Who Work Weird Hours Will Understand

19. Missing out on all the big family gatherings on holidays because you’re WORKING.

35 Things Only People Who Work Weird Hours Will Understand

20. When your grandma gives you shade when you arrive late for Christmas dinner because you were WORKING.

35 Things Only People Who Work Weird Hours Will Understand

21. When your mum makes passive-aggressive Facebook statuses about how great it was “having all the family together” for Sunday dinner and you were WORKING.

35 Things Only People Who Work Weird Hours Will Understand

22. Torturing yourself by checking Instagram when all of your friends are out and you’re WORKING.

35 Things Only People Who Work Weird Hours Will Understand

E! / Via hercampus.com

23. When you sign for a delivery and the postman totally judges you because it’s 4 p.m. and you’re still in your pyjamas and have major Sleep Face.

35 Things Only People Who Work Weird Hours Will Understand

24. Literally never seeing your significant other when they’re awake.

35 Things Only People Who Work Weird Hours Will Understand

25. When you hear people complain about being tired and you’re like, “I’VE BEEN UP SINCE 3 IN THE MORNING”.

35 Things Only People Who Work Weird Hours Will Understand

Disney / Via goodreads.com

26. Feeling like you exist in a parallel universe only inhabited by bored paramedics and miserable journalists.

35 Things Only People Who Work Weird Hours Will Understand

FOX / Via reactiongifs.com

27. When you see university students slobbing around town in sweatpants and desperately clutching Frappuccinos and you’re just like, “YOU HAVE NO IDEA WHAT TIRED EVEN IS, KID.”

HBO / giphy.com

28. Checking Twitter on your break and the only ones online are people with insomnia or Australians.

35 Things Only People Who Work Weird Hours Will Understand

29. Bank holidays are really just a slap in the face.

AMC

You have to BOOK THEM OFF unlike everyone else.

30. As are the Facebook photos of everyone’s AMAZING BBQ and MEGA-RELAXING WEEKEND.

31. When people totally don’t understand why you can’t just “change shifts” so you can come to their birthday party.

35 Things Only People Who Work Weird Hours Will Understand

NBC / Via Katy turned it into a big fun on stage party.

32. Feeling like a slob for sleeping until 3 p.m. even though you didn’t get home from work until 10 a.m.

35 Things Only People Who Work Weird Hours Will Understand

33. Trying to sleep when the rest of the world outside is 100% awake and SUPER LOUD.

35 Things Only People Who Work Weird Hours Will Understand

So many children crying! So many cars! So many people having their houses renovated! So much DIY! SO MUCH TALKING ON THE STREET.

34. Feeling like you work a lot harder than everyone else because it’s only YOU working on your shift.

Channel 4 / damteqsolutions.com

“Can you cover for me while I head out for some food? OH, WAIT, I AM ALONE.”

35. You are always THAT friend who can never commit to anything because you don’t know your work schedule yet.

35 Things Only People Who Work Weird Hours Will Understand

So lonely. :(

35 Things Only People Who Work Weird Hours Will Understand

Paramount Pictures / Via forums.gametrailers.com

Sourced from Buzzfeed.com