February 2015 - Page 15 of 35 - I Hate Working In Retail

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Meme Of The Day

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These 27 Cashiers Reveal The Worst Thing a Customer Has Done to Them

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via Flickr – Mike Mozart
Found On AskReddit

1. A Magical Guilt Trip

One lady tried to pay for $400 of groceries with her sister’s maxed-out card, said “well, it’s not mine, anyway…” then when I couldn’t do anything about it, lined her kids up and said “We’re not eating this week because of this man.”

2. Incorrect Change

As soon as you close the drawer and the receipt prints out –

“OH wait I didn’t mean to give you that 10, I had a 5, can I just get my 10 back and give you this 5? Just open the drawer, give me that 10 bill and I’ll give you this 5. Oh nevermind I have a 20, give me two tens and a five for the 20 and we’ll be even.”

No you absolutely cannot quick change me, I’m not an idiot.

3. No Receipt, No Return

Threatening to call the police after you don’t like our return policy which requires a receipt.

4. The Belt Play By Play

I had this customer once where he would put his items on the belt one by one, look at the price, tell me the price, then say whether it’s expensive or not. THEE most annoying shit in the world, especially when there was a lot of people waiting in line….and I can see the damn price on the computer.

5. The Check-Out Line Is Not A Storage Area

Set some stuff down by the register then go walk around and pick out more stuff. Get all of the shit you want BEFORE you try to pay for it.

6. Yes, Because EVERYONE Does

People with a full cart of groceries saying “Can you believe I only came for milk (or bread) LOL??”

7. This Cash Register Makes Change, Not Time

Spending 20 minutes trying to find exact change when they could easily pay with what they’re holding. Especially when they’re holding up the line. Just give me the fucking money, it takes like 5 seconds for me to give you change back.

8. Dad Jokes

Handing me a $50 or $100 bill, saying, ‘I just printed it this morning!’ HARDIE FUCKING HAR HAR. They must think they’re so clever.

9. You’re Cheating And Everyone Knows It

People who insist on using the express lane with way more than the limit.

10. Lie About Pricing

“Over there it said it was blah blah price.” Walk over and it’s not.

11. Attempts At Haggling

I worked in a small natural food store and people complained about the prices all the time. “YOU KNOW THEY SELL THIS DOWN THE STREET FOR $1 LESS?”

GO MY FRIEND. BE FREE.

12. Check Writers

I always hated people paying with a check and not having anything filled out while I ring every item up, and then I get to watch them fill in the date, the name of the store, ask me the total, etc. while the line backs up…

13. They’re Actually Destroying Things

Let their kids mash on shit.

14. Please, Please, Just Remember

When you finish ringing them out and they remember they have a coupon. I’d have to return everything and do another transaction.

15. Closed Means I Want To Go Home

My “Checkstand is closed” sign is up, light is off, I explain my register is closed, and the customer ignores me completely and puts their shit on my belt anyways.

This happened to me once and I have hated this woman ever since. She didn’t even look at me. She just literally had her nose in the air the whole time. Like she was hot shit. Fuck you lady. I scanned your most expensive item twice. “Whoops.”

16. Just Handle Your Belongings

Leaving their personal coffee mug/other drinking cup in the basket for me to deal with.

17. And Other Things That Didn’t Happen

Customer buys $900 TV

Customer: I would like to pay in pennies.

Me: 0.01, 0.02…

6 hours later…

Me: 374.54, 374.55…

Customer: Oh this is taking too long, I’ll just use my credit card.

Me: WHAAAAAAAAAAAAAAAAT?!?!?!

Customer: Problem?

18. Everyone’s An Expert

Giving unwarranted business advice – “you really should….” the business has been running for 15 years. I really dont think I need to take your advice.

19. Do You Even Know How Gross This Is?

Licking your finger then grabbing your bills and handing them to me. Like I don’t want to fucking touch your saliva.

20. Am I The Only One Who Gives A $hit About The Rules?!

When people ask if they can use a coupon after it expired because they forgot… Then my managers accept it anyway. What’s the point of having an expiration date if you’re just going to override it? Like it’s your responsibility to keep track of that shit. It’s two dollars off, you’ll live.

21. Go To A Pawn Shop

Returning clearly worn-off tools way past 30 days and expecting a refund without receipt.

22. The Price Is The Price

When I ring a customer up and they are a couple dollars short and act like they don’t have to pay it. ugh.

23. Wanting Special Treatment

Tell me how long they’ve been coming into the store when something doesn’t go their way. Say an item doesn’t ring up on sale. “I’ve been coming here for 20 years!” Really? Because I’ve lived here my whole life, and I remember when they built this fucking place 10 years ago. Even if they had been coming for 20 years, it’s not as though that’s a magical phrase that means they just get whatever they want instantly.

Or they’ll say “Oh, the other cashier just always does it for me.” in regards to scanning a store rewards card or getting a discount (Both against policy). Well, cool. They can lose their job, but I’m not losing mine, and if the other cashier is always so helpful and gives you whatever you want why didn’t you just go to them?

24. It’s One Penny

I saw a lady at the self checkout today, start a scene because her beansprouts were 99 cents but it’s supposed to be 98 cents, like pennies don’t exist in Canada anymore. I understand principles but this is just stupid. Oh and fuckers that price match the world.

25. It’s Wal-Mart…

One customer argued with me for twenty minutes over a 60 cent coupon for an item she didn’t want, forcing me to apologize to her and everyone else in line for her shitty behavior. When a manager didn’t show up for five minutes, even though I did everything in my power to summon these beings of middle management, she cursed me out and walked away, leaving me to cancel her order.

Another man forced me to say the phrase, “I’m sorry sir, but I can’t accept this coupon because you aren’t buying the proper brand of lube.” Who gets coupons for sexual lubricant anyway? And who buys that shit at Wal-Mart.

People get mad that their filthy, crumpled-up, torn, expired coupons worth less than a flee’s fart are not accepted by our system. They look at me like I’d just strangled their children. I fucking hate whoever came up with this idea of slips of paper that give you meaningless discounts for shit you don’t need.

TL:DR Coupons are Satan’s inventions.

26. The Endless Purses

When women with huge purses spend like a minute repacking their bags after the transaction is finished and I’m just standing there looking back and forth between her and a line of customers staring at us.

27. Why Did You Pick Them Up?

When they approach you, and hand you seven items they’ve decided they don’t want. I work in a home decor store, so item sizes range a lot

Sourced from thoughtcatalog.com

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Woman Drinks Blood Filled Coffee at Costa Coffee

Woman drinks Costa coffee with blood in it after being served at Swansea drive-thru by staff member with cut hand

Janine Hughes with the letter of apology from Costa  after being served coffee with blood in it.

A COSTA drive through customer has vowed to drive past in future after being served coffee with blood in it.

The incident came at the UK coffee shop chain’s Llansamlet outlet and customer Janine Hughes has hit out at what she regards as the company’s inadequate response to her complaint.

Tomorrow she is due to get the result of blood tests.

Miss Hughes, from SA1 in Swansea, went to the outlet with her partner and her father and ordered two lattes, one of which had blood on the lid. She said the employee who served her had a cut hand and went to wash it while another staff member changed the lid.

“He should have changed the coffee,” she said. “My partner had that coffee. I drove off and took two sips of mine, and it tasted irony, I realised something was wrong, but did not know what at the time. Then I saw blood on the inside of the lid and realised there was blood in the coffee. My partner had not tried his as it was very hot, and he didn’t then.

“I drove back and asked to see the manager. The person who served me was mortified. I felt sorry for him. He should have gone off to wash his hands and we should have had two new coffees. I was offered new drinks and was given two lattes but I said I had to report it. It was too serious to ignore.”

 The duty manager said the area manager would contact her, which only happened two days later. Miss Hughes emailed head office in Dunstable the day after the incident, but said she had not received a reply.

“The area manager was horrified and said something should have been done,” said the 30-year-old IT worker. “She was very apologetic.”

 A follow-up letter of apology was sent, in which the area manager admitted that standards had fallen well short of what they should have been.

And she added: “I will ensure that my entire team will revisit all necessary training as an absolute minimum.”

 A head office statement said: “Our area manager has spoken to Ms Hughes and apologised for the distress this obviously caused her. This was an isolated incident and does not reflect our high standards of safety and hygiene.”

Miss Hughes said: “I don’t think it should have been the area manager to apologise. It should have been head office. Not once have they contacted me. They have hidden behind the brand. That is terrible.

 “I have had the worry of the blood tests. I don’t think I will ever go to Costa again. I will support my local coffee shops.”

Chris Peregrine /chris.peregrine@swwmedia.co.uk/@Perers71

Sourced from: http://www.southwales-eveningpost.co.uk