Interesting Archives - Page 6 of 31 - I Hate Working In Retail

By

McDonald’s orders 7,000 kiosks to replace cashiers

 

McDonald’s recently added 64,000 people to its payroll in the United States, but job prospects in Europe for those so inclined to work in the fast food industry are looking pretty grim right about now. That’s because the fast food giant is poised to add touchscreen kiosks in more than 7,000 of its restaurants in Europe in effort to replace actual, human cashiers.

McDonald’s Europe President Easterbrook told the Financial Times (subscription required), via The Sydney Morning Herald, that the touchscreen kiosks should help speed up customer transactions up to three or four seconds. The European eateries currently serve about 2 million people per day; McDonald’s hopes it will get even more people to flock in through their doors.

Electronic menus that replace physical beings is nothing new. Microsoft has been pushing its touchscreen computer, the Surface, which has mostly been a big hit at Vegas casinos, hotels, and clubs — where users can order from the table, play around with the image onscreen, and… “flirt” with people at other tables. For the last couple of years, there have been touchscreen kiosks stationed at at least seven McDonald’s restaurants in Australia. McDonald’s says they have no interest in replacing cashiers with kiosks in Australia, however, or anywhere else for that matter.

Besides monetary incentive, and not to mention that the kiosks will also be getting rid of cash transactions since they only accept credit or debit cards, the kiosks are also a way to gather statistical information about people’s eating habits, said Easterbrook. The company could potentially track every last thing you order (or perhaps offer you a free Big Mac with every ten that you purchase?).

“Ordering food has not changed for 30 or 40 years,” Easterbrook said, reasoning the addition of touchscreen kiosks.

Details regarding the cost of the technology or when it will be rolled out were not disclosed.

Sourced from Scoop.it

By

Next Time Someone Says Fast Food Isn’t A Real Job, Remember This

MCDONALDS MEAL

We’ve heard it once. We’ve heard it twice. And we’re sure to hear it again: Fast food jobs aren’t “real jobs.” They’re for teenagers who need extra cash or for young workers who need a “launching pad” to a better job down the line.

These sort of assumptions get thrown around all the time. “Why can’t you get a real job?” a Montana judge asked a 21-year-old fast food worker convicted of vandalism in June, implying that a different job would help him pay off his restitution quicker.

But in reality, fast food jobs are a very real segment of our economy. And for many real moms, dads and other working people, they’re a very real source of income too.

So the next time someone says fast food jobs aren’t “real,” please remember some of these points:

For years, the fast food industry has created jobs at a faster rate than the rest of the economy.

Since the recession ended, we’ve seen a troublingly uneven recovery, in which many of the middle-income jobs lost from 2008 to 2010 have been replaced by low-wage jobs. And fast food jobs are a large reason why, outpacing the country’s overall job growth.

“Fast food is driving the bulk of the job growth at the low end — the job gains there are absolutely phenomenal,” Michael Evangelist, a policy analyst at the National Employment Law Project, an advocacy group, told The New York Times in April.

According to an NELP report, 44 percent of jobs added in the past four years have been low-wage jobs that pay workers around $10 an hour.

chart

The majority of fast food workers aren’t teenagers, but real adults with real responsibilities.

Opponents of raising wages for fast food workers often say that those jobs are mostly for teenagers living with their parents who are just looking for some extra spending money. But that’s not true anymore.

Increasingly, fast food jobs are being filled by adults who need full-time work. According to an analysis of government data by the Center for Economic and Policy Research, 70 percent of fast-food workers are 20 or older these days.

teenagers
 

Real adults, with real families.

CEPR’s analysis also found that more than 1 in 4 fast food workers have a child. For what it’s worth, it costs about $245,000 to raise a kid.

child
 

So the fast food industry’s low wages end up having a very real impact on taxpayers.

Because fast food pay is low, workers often have to rely on public assistance programs like food stamps and Medicaid to get by, which ends up costing American taxpayers billions of dollars every year.

wages

Fast food workers are gaining momentum as a real labor group to be reckoned with.

Over the past two years, fast food workers have come together to organize a series of massive strikes calling for a $15 minimum wage and the right to unionize. The most recent protests spread to about 150 cities.

And their strikes have helped make some very real change for all low-wage workers.

Fast food workers haven’t had much success unionizing. But throughout the course of their two years of striking, 13 states and 10 local governments have raised their minimum wage. Democrats are now leaning on the minimum wage as an issue that can bring them support from both sides of the political spectrum.

minimum wage
All four states considering a minimum wage increase in the November elections are Republican. (Chart courtesy of CNBC.)
The bottom line is: Fast food jobs are real jobs, filled by real workers facing realpoverty. And that’s a very real problem for all of us.

Sourced from huffingtonpost.com

By

Why Do Walmart Workers Walk Out? Let Them Tell You.

Why Do Walmart Workers Walk Out? Let Them Tell You.EXPAND

Last month, the National Labor Relations Board charged Wal-Mart with illegally retaliating against workers trying to organize. Wal-Mart says those workers’ activities don’t deserve legal protection. This seems like a good time to hear from some actual Wal-Mart workers.

The current NLRB case, as the Wall Street Journal notes, is somewhat of a test case (although union busting is nothing new to America’s wealthiest family). Wal-Mart claims that it was within its right to discipline workers because, rather than engaging in a traditional union-organized strike, they were participating in “intermittent” actions like temporary walkouts and protests, which are “hard to distinguish from absenteeism.”

Many Wal-Mart workers have willingly taken a very real risk of losing their jobs in order to participate in the recent protests and walkouts. Why? Here are four stories that were sent to us in the past several months by current and former Wal-Mart employees.

“Go chill out”

I had worked for Wal-Mart once before and quit due to a manager that constantly gave me shit. But I needed a job and figured if I worked for the Wal-Mart on the other side of my city it would be fine. I was hired for maintenance orginally. It was hard but I worked on my own so I didn’t mind. It was overnight so there weren’t even reallly any customers. Then the stockers needed help one night and they pulled me in. Again, I didn’t mind. Work was work.

Well I was so quick and helpful they asked me to stock full time with a 25 cent raise. I said yes. That was when shit went down. They didn’t train me at all. I’m a slender female with knee problems and they had me lifting boxes that were 50 or more pounds. I asked, ASKED, for training to do my job correctly and safely. I had never had a job like this so I was just lifting things however. They said they would train me and never did.

Then one night, lifting a heavy box, I twisted wrong and tore the tendons in my knee. They sent me home. No hospital. The next day I tried to call in so I could go to the doctor. My knee cap was the size of a baseball. They insisted on me coming in and filling out forms and them taking me. The only reason I went is because they said they would pay me for it. I was allowed to go to work but had to be sitting or using my crutches. They insisted I come in so I did. I asked my manager what I was supposed to do and his response was, ” I don’t know, go chill out somewhere.”

I was a little unsure but said ok and went to sit in the break room so if he thought of something I could do I would be close by and easy to find. A little more than halfway through my shift, two other managers came to find me and asked what I was doing. I told them what the other manager had said and they took me to his office. He called me a liar, said he told me to go fix the clothing displays, and fired me. He also blacklisted me so I can never work for the company again. Oh and that last paycheck for the two weeks of work I put in before getting hurt and what they promised to pay me if I let them take me to the doctor? I never got a dime.

Making Wal-Mart work for you

I started out when I was 18 as a cashier and quickly realized it was a terrible job because I never got to sit down and all I heard was complaints from customers. The cash register is the dumping ground for any and all complaints the Wal-Mart shopper has about their shopping experience or anything else. You are held hostage by the register, you can’t just wander off or tell the person you have to ‘do something else…over there’ and walk away. So I quickly requested to move to the Lawn and Garden Dept. It has an outdoor area where you can pretend to be busy or hide where customers and managers can’t find you or bother you. I would often ride around on the forklift moving stuff around and pretending to work and no one could bother me.

I quickly realized that the Wal-Mart I worked at was such a huge place with so many people working there it was easy to disappear and be anonymous. I would often show up to work 1-2 hours late, take hour or more long lunches when I was only allowed 30 minutes and no one ever said anything to me about any of it. I could pretend to do work outside and not be bothered, most of the time if I just looked busy and avoided eye contact customers didn’t bother me. I can’t count the number of times I saw people stealing things and did nothing. Once I was working as a cashier and a person came up with a trash can to purchase. The lid on the can accidentally fell off and I noticed there was a bunch of stuff in the can, jewelry, clothing, shoes etc. The guy quickly put the lid on the can and looked at me and I didn’t say anything. I rang up the trash can and on his merry way he went. I didn’t really care enough about Wal-Mart to try to stop theft and I figured Wal-Mart stole wages from people through denying to pay people over time and had taken out life insurance policies on employees and cashed them in so what does it matter if people steal from Wal-Mart, it evens out.

Pretty much everything you’ve heard about Wal-Mart is true, it was widely known that female employees were paid less than male employees, they showed anti-union videos and gave trainings, I was outraged by these things but there wasn’t much I could do but get what I could from Wal-Mart and move on. It was a crappy place to work and I would never go back to it but during that time in my life I made it work for me.

Happy Thanksgiving

I have a family member who has worked for Wal-Mart for 8 years. Yesterday she was let go after just having worked 4pm to midnight for them on Thanksgiving. She has built her pay to over $12/hr. The reason they let her go is because for the third time in a year she forgot to take a lunch during a 6 1/2 hour shift in which you have to. She thought it was a 6 hr shift in which you do not have to take one. In there great mercy and forgiveness, they will allow her to reapply in 6 months, but her pay will go back to minimum wage. SHAME ON YOU WALMART!!!!!!!!!!!!!! As of today I’m done shopping there.

My fault

I am one of the past Walmart employees .. I worked 30 to 40 hr weeks , payed only a part time wage. I was told many times that I would not be lifting anything over 20lbs because of back issues, but ended up lugging 100lb or more flats of water without the assistance of a machine on a regular flat roller. I was told to clock out at lunch so I didn’t get paid and that if I did overtime it would be off the clock. I was flirted with by managers and the straw that broke the camels back was when I passed out, hit my head on the floor and was told that I had to be at work the next day. They let me off work, but offered no health care for me as I was “part time” and no one rendered medical aid when I passed out. I was told not to talk about what happened at work and that it was my fault.

One can see how Wal-Mart employees—and Wal-Mart itself—could benefit from a little organized labor.

Sourced from Gawker.com