December 2014 - Page 8 of 28 - I Hate Working In Retail

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11 Things Retail Workers Hate About Christmas

December is always the busiest month of the year in retail. We all hire extra Christmas staff, buy triple the amount of stock and deck our stores out with festive cheer. At least this is what our pleasant exteriors show.

Our interiors are a lot less shiny and bright and more rusty and cynical. By time Christmas day actually rolls around we’re all freakish zombie like creatures that would rather have a day long snooze fest than face a full day of family celebrations. Why? Because we’re underpaid, overworked, glorified slaves to the flocking unorganised masses who think we’re robots not actual human beings.

There’s a reason we lose our holiday cheer and start picking up the Grinch’s cynical attitude. To us Christmas isn’t pretty and that’s just a fact. To help everyone understand here are 11 of the reasons us retail workers enter auto pilot mode for the entire month of December.

24/7 Christmas carols

It’s bad enough we get the pleasure of listening to these repetitive tunes all day every day, we don’t need every second customer complaining about them too. Yes we know they suck, we also know they’re annoying. Geez thanks for pointing out that they’re playing everywhere, we really hadn’t noticed.

Come December 1st the crazies come out to play

For 11 months of the year a large proportion of shoppers are in hibernation. Come the start of December they come back out to play. Their mission to drive us bat shit crazy. These are the shoppers that combine all the traits we hate in customers and wrap themselves up in one neat package for us to want to chuck in the trash. Please, just please leave us alone.

The loss of our social lives

9pm trades every night, plus chuck in a couple 7am opens and midnight closes and it’s safe to say our schedule looks a lot like the social butterflies nightmare. We often do our Christmas shopping on our short lunch breaks, fighting the crowds to get a lousy sandwich from the food court and don’t even get me started on the brutality of the car park. They’re a war zone where no one is safe, even the trenches offer no recluse. Your bestie wants to go the movies, no sorry hun, I’ve got a full day of sorting out the world’s crap.

Professional tantrum chucker’s

Two words. School holidays. Oh hell no!

The bargain hunters

No I cannot mark the price down for you, no buying two of the same thing won’t change that. No they won’t be going on sale any time soon. No I cannot give it to you for free because it didn’t scan. And, my all time favourite, no I cannot give you, a complete stranger my staff discount.

The indecisive shopper

I am not your personal shopper! I do not know what colour your mother in law will prefer! Furthermore I don’t know a damn thing about you, I’m here to assist you, not do all the hard work for you.

The last minute panicked shopper

When we shut our doors we will not re-open them because you’re shouting at us from outside. Rattling the doors will not help; it will just piss us of more. If you walk in a minute before closing and want to ‘browse’ kindly f@#* off. We don’t get paid enough to stay back after hours to serve you. Please just let us go home we don’t bug you at your place of work when you’re about to knock off.

The superiority complex of customers

Last time I checked my job description does not include ‘your own personal house slave’. Just because we work in retail does not mean we’re the bottom of the food chain. In fact 99% of the time we’re actually smarter and more switched on than you are. Just so you’re aware, whoever created the slogan ‘the customer is always right’ clearly never worked in retail because THE CUSTOMER IS NEVER RIGHT! so in future please refrain from using that wildly inaccurate phrase, it only proves that we really aren’t beneath you.

The ‘can I speak to your manager’ customer

If I tell you we can’t refund the item you kid smashed, then we can’t refund it. If you ask for my manager, they’re going to come out and tell you the same thing. The quality of service does not change between our bosses and us. At Christmas they work ridiculous overtime so if anything they’re less inclined to want to deal with your crap than we are.

The cringe worthy ‘Do you gift wrap?’ question

Sure thing as long as you’re happy with a scrunched up box with too much sticky tape. We have not had professional training. If you want you presents wrapped do it yourself, or pay the worker at the gift-wrapping station who has nothing better to do. The ten customers in my line waiting to be served are way more important than you being too lazy to wrap your own gifts.

Becoming the GRINCH when everyone else is all festive

We deal with a lot of shit especially at Christmas. So forgive us for feeling less than cheery when you all set out to make our lives miserable

 

Sourced from abeautifulmessme.com

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Its Still 2014 and Valentine’s Day Is Already Starting

Valentine's Day Is Already Starting 

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Christmas leftovers are still edible and yet stores are already rolling out the Valentine’s Day paraphernalia. Jesus Christ, can’t we let these holidays breathe a little?

I saw this with my very own eyes when I stopped off at Walmart on the morning of December 24; the Christmas candy was down to the dregs and they were already filling the empty shelves with heart-shaped treats. And it’s not that Georgia is getting particularly aggressive, either. Reports are trickling in from across the country:

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Image via JeniFoto/Shutterstock.

By 2016 Americans won’t even be capable of keeping track of the seasons. Good job, retailers.

Sourced from Jezebel.com

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The 10 worst things Wal-Mart did in 2014

The 10 worst things Wal-Mart did in 2014
This article originally appeared on AlterNet.

From mistreating pregnant workers to illegally disciplining workers fighting for change, Walmart has stooped to dismal lows in 2014. In its hunt for endless profit, the world’s largest private employer continues to do everything in its power to squeeze workers and silence those who speak out. Fortunately, a growing number of workers are standing up through OUR Walmart, a community of former and current workers pushing for better labor conditions. Worker power is scaring Walmart into taking some of the most ruthless and chilling actions we’ve witnessed to date. Here are the top 10 of 2014.

1. Walmart’s propaganda campaign against OUR Walmart exposed.

In the beginning of the year, leaked documents exposed Walmart’s propaganda campaign against those organizing for better working conditions through the group OUR Walmart. The leaked presentations revealed how corporate Walmart coerces its managers into thinking that unions are out to hurt workers. In one of the presentation’s slides, Walmart wrote sample opinions managers could share with workers, such as “I think unions are a waste of money. You can speak for yourself,” and “In my opinion, unions just want to hurt Walmart and make it harder to run our business. ”

2. Walmart was sued twice for mistreating pregnant workers.

Legal organizations recently filed a second complaint with the Equal Employment Opportunity Commission on behalf of a pregnant worker who was forced to work in unhealthy conditions. Candis Riggins claimed that while cleaning bathrooms in her Walmart store, she was exposed to chemicals that made her ill. After her doctor recommended she be put on lighter duty, Walmart eventually made her a door greeter, though they refused to let her use a stool as they allow other workers. The claim states: “Walmart has engaged in a pattern or practice of gender discrimination against female sales associates.” The organizations filed their first claim earlier this year, but are refiling because Walmart failed to make adequate changes.



3. Walmart steals millions in wages.

Pennsylvania’s Supreme Court recently ruled that Walmart owes workers more than $150 million in stolen wages. Nearly 200,000 workers in the state were forced to work through unpaid breaks and off the clock with no pay. This isn’t the first time this year Walmart was forced to pay millions to workers. In May, Walmart agreed to a $21 million settlement for a decade’s worth of wage theft at a warehouse in California. Employees at the warehouse often worked for less than minimum wage, without required breaks, benefits or overtime compensation. While Walmart tried to claim it had no knowledge of these conditions, a judge ruled that the presence of up to two dozen Walmart managers at the warehouses made them both aware and liable for the conditions at the warehouse.

4. Walmart illegally fires workers.

Earlier in the year, the National Labor Relations Board charged Walmart with illegally firing 19 workers for participating in strikes calling for better conditions. One of the fired workers toldSalon, “The federal government is confirming what we already know.… We have the right to speak out, and Walmart fired me and my coworkers illegally.” Terminating workers for participating in labor actions is perhaps Walmart’s most chilling move yet. The NLRB complaint is still undergoing review.

5. Walmart illegally disciplined workers.

In a separate case, the National Labor Relations Board recently ruled that Walmart illegally disciplined workers in Richmond, CA who were organizing for change, and ordered the corporation to rescind its disciplinary actions. Six workers had participated in a work stoppage action after their manager made a racially charged comment to one worker, telling him he wished he could tie a rope around his neck. After the workers returned to work, the same manager said he “wanted to shoot everyone in the union.” The NLRB wrote in its decision that Walmart should “cease and desist from  issuing disciplinary coachings to associates because they engaged in a protected work stoppage, and to discourage associates from engaging in those or other protected activities.”

6. Walmart profits from forcing employees to pay for new work uniforms.

Walmart workers were outraged in August when they learned they would be forced to buy new work uniforms to adhere to the corporation’s updated dress code policy. The low-wage workers spoke out, explaining that they couldn’t afford to purchase the new clothes. The corporation’s HR executive cheerfully suggested employees buy the new uniforms at, you guessed it, Walmart. Making Change at Walmart found that Walmart could make $51-$78 million in sales from the dress code change by calculating the price of three outfit sets multiplied by its one million workers. They added that the Walton family, Walmart’s heirs, could buy one million employees three uniform sets with just six days of their Walmart dividends.

7. Walmart cuts healthcare for 30,000 workers.

Walmart announced in October that it would eliminate healthcare for its 30,000 part-time workers, defined as those working fewer than 30 hours per week on average. Walmart, which made $16 billion in profit in 2013, said its healthcare costs were getting too high. Somerejoiced, claiming workers could get better, more affordable insurance with Obamacare. But part-time workers in conservative states where GOP governors won’t expand Medicaid may not qualify for Obamacare. Others pointed out that even the health insurance Walmart offers its full-time employees is inadequate for such low-paid workers.

8. Walmart heirs get billions in tax subsidies.

An Americans for Tax Fairness’ report released this year found that the Waltons, Walmart’s heirs, received nearly $8 billion in tax breaks in 2013. That’s right—while millions of working- and middle-class Americans pay taxes each year, the richest family in the world avoided them. $6.2 billion of Walmart’s $8 billion in tax breaks were federal taxpayer subsidies because its employees wages are so low. Employees are forced to rely on government healthcare, food stamps and other taxpayer-funded programs. In a more recent report, Americans for Tax Fairness found that Walmart has $21.4 billion in untaxed profits offshore and is lobbying Congress to further decrease corporate tax rates.

9. Walmart pays execs big bonuses despite poor performances and low wages.

A May report in the New York Timesrevealed that Walmart made what it called “adjustments” to the company’s sales in order to give its CEO his bonus. William Simon was only supposed to receive a bonus if sales grew by two percent. But they didn’t. He walked away with a $1.5 million bonus anyway. As ThinkProgress pointed out, this means a CEO can get an 11 percent bonus for a poor performance while the highest bonus a Walmart employee could receive is 8 percent. One Walmart worker in California said the highest bonus you could receive in her store was 60 cents a year. The average Walmart worker makes around $25,000 a year.

10. Walmart gives lots to lobbying and little to charity.

Despite all its evil-doing, Walmart continues to try to fool the public by touting some of its own feel-good campaigns. This year, Walmart has been called out for launching a hypocritical “Fight Hunger, Spark Changes” campaign, while remaining silent on the fact that its workers use $300 million in taxpayer money for food stamps. The corporation also took heat this year after workers exposed that the vests purchased for employees for the new dress code were made in Jordan, highlighting the pretense of its “Buy America” campaign. Further highlighting Walmart’s failed attempts to do little good with its huge profits, Mother Jonesuncovered that, when it comes to giving to charity, the average American family is 230 times more generous than a Walton heir. However, they did spend big bucks lobbying for corporate tax breaks, donating to groups that don’t support sustainable energy, lobbyingagainst a federal minimum wage hike, and funding the spread of charter schools.

Sourced from salon.com