Chistmas time Archives - Page 2 of 12 - I Hate Working In Retail

By

6 Horrors of a Holiday Job in Retail

Working in retail can be hard enough on a regular day, but when Christmas season hits, with all its joy and stress, the misery and mayhem of the job can increase tenfold, as the following ho-ho-horrors illustrate. Here are some true nightmares you’ll experience working retail during the holidays.

 

Listening to a customer tell you why everyone working in your store — including you — is incompetent

Russell Brand in Forgetting Sarah Marshall
(source)

You may not have invented holiday shopping, but that doesn’t mean it’s not your fault when the system breaks down. So as the store crowd swells, the checkout lines lengthen, the stock dwindles, and fuses shorten within a millimeter of nuclear Armageddon, people are bound to lash out on anyone wearing a name-tag. You’ll hear how you completely failed at managing a store, even as you explain that your job was, up until a few weeks ago, mostly about stopping kids from making the Teenage Mutant Ninja Turtle figures look like they’re having an orgy.

Being asked to check for an item in the back as if it were the Room of Requirement

let me stop you right there gif
(source)

Sure, there are no Snow Glow Elsa dolls on the shelves. Yes, if there were more Snow Glow Elsa dolls they would surely be on the shelf, since stores want to turn a profit. But that still won’t stop a desperate shopper from asking you to check the back for that doll, as if it were a mysterious place that magically contained all of one’s truest wishes. So you go to the stock room, sneak a quick break by sitting on a cardboard box as you fight the urge to scream through your eyes, and return 20 minutes later to say the doll could not be found.

Having your day constantly alternate between dead silence and the Battle of Helm’s Deep

Taylor Swift breathe
(source)

When you work retail during the holidays, you can never find a rhythm. Every so often, things will suddenly go dead, allowing you finally to take a moment to sob from exhaustion behind the Lalaloopsy display. But then, without warning, the barricade between contemplative silence and mass hysteria will shatter as people seem to apparate into your store. Then, once more, you’ll be overwhelmed and feel like, if one more person rushes through that front door, you’ll escape through the bathroom window.

Dealing with the one customer at checkout who doesn’t care the line is getting longer and the tension is getting thicker

oh my God screaming gif
(source)

Some people see the checkout counter as a time for a prolonged one-on-one with the cashier. They will question every time an item doesn’t ring up with its holiday sale price, even when the item is clearly not on sale. They will choose this moment to question every gift they got in mid-checkout and say, “I’ll be right back” as they redo their entire shopping list. And they will go on and on and on about how much time they wasted in the store as everyone behind them in line rolls their eyes, cracks their knuckles, and engages in a free-for-all fistfight.

Having your eight-hour shift turn into an eight-day shift

about to have a nervous breakdown gif
(source)

When you’re working retail during the holidays, your sense of time constantly shifts as your lunch break is changed to 11:00 pm and your hours are instantly expanded when someone doesn’t show up. Usually these changes will be made at the most inopportune times, like two minutes before you’re about to leave, one minute after you’ve screeched out of the mall parking lot, or thirty seconds after you’ve gone hiding in the storage room and taken off your pants.

Fearing you will never hear anything but Christmas music ever again

Krysten Ritter bored
(source)

But remember, come December 26th, the still never-ending loop of Christmas music in your head that continues to negate your ability to feel will be the one thing to help you survive the onslaught of post-holiday sale shoppers … and the return of 98% of the gifts you sold before Christmas.

 

Sourced from smosh.com

Share the joy
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

By

12 THINGS RETAIL WORKERS HATE ABOUT CHRISTMAS

The horrible holiday season is upon us.

How do I know?

I got my first email from work letting me know that “It’s that time of year again!” and inviting me to the mandatory Christmas meeting to kick off the holiday season. They call this “spreading Christmas cheer”. I call it a “colossal waste of time”.

Call me a Grinch all you want because now that I work in retail, the holidays are a painful, groan-inducing nightmare that lasts from Halloween to New Years.

These 12 reasons all of us in retail hate christmas will make you reconsider taking that seasonal position at Walmart.

1. Christmas Decorations

Yes, setting up Christmas decorations at home with your family is fun butsetting up giant Christmas decorations sent to you from head office the day after Halloween and in the precise place and angle that the holiday floor plan shows is not fun at all.

2. Greeting Customers

Greeting customers during the holiday season usually means having to inform them of the different promotions and new holiday gift sets. It also means having to say, “Happy holidays!” and “Merry Christmas!” a million times over with a perma-smile plastered on your face even though you couldn’t hate the holidays more.

3. The Christmas Music Playlist

What better way to get consumers in the shopping mood than forcing them to listen to the same classic Christmas songs over and over again! When the store playlist is filled with variations of the same Christmas songs by different artists, I’m filled with despair. It feels like some cruel punishment to have to listen to Macy Gray sing “Santa Baby” seductively for twelve straight hours a shift.

4. Holiday Hours

Another brilliant tactic to get retail workers to off themselves– I mean, to get more of our customers’ money is to open much earlier and close much later. This means having to work long and busy shifts and having to cab to work because there aren’t any buses that early or that late. Lifehacker has some tips for surviving those long holiday shifts that you can see here or you can just do what I do and go through your shift in a blur and pass out in a Redbull coma once you get home.

5. Crowds

I remember having to tiptoe and tilt my chin all the way up last year because the store was so packed. You can barely breathe in the store because of the crowd and yet customers don’t seem to understand that they’ll have to wait a few more minutes to get the help they need.

6. Parking

With the crowds of customers that plague the holidays, parking is very, very limited. That means having to leave for work an extra half an hour earlier than usual to find a spot.

7. The Food Court

On the days where you idiotically forget to pack your lunch, you’re stuck in the long lines at the food court. Sometimes you don’t have enough time on your half-hour lunch to eat the food you just bought or even to make it to the front of the line!

8. “WHAT DO YOU MEAN, ‘YOU’RE SOLD OUT?!’”

All the hot items are in an even higher demand and in short supply during Christmas time so if customers don’t get these items early, they might not get them at all. Of course, only you are held personally responsible for being sold out of whatever item by the customer that’s screaming insults five inches from your face.

9. The Christmas Discount

During the holidays, customers constantly think that by bringing an item of their choosing to me and asking,“Is this on sale?”, the price of it will magically drop like I’m some sort of magical price-reducing elf or something. The customers that have that extra bit of courage even ask if they can use my discount to do their Christmas shopping.

10. Gift Wrapping

Almost every customer wants to save their precious effort and get their present gift wrapped at the cash register, even with the twenty customers behind them in line glaring at the backs of their heads. This means more angry customers and tons of paper cuts.

11. “What will you have on Boxing Day?”

Some customers wait impatiently for me to help them only to ask what items will be going on sale on Boxing Day. If it’s not in a flyer, then either it’s privileged information that I can’t give you or I don’t even know becauseit’s a bloody month and a half from when you’re asking the question!

12. The Mess

I like to call this the Holiday Hurricane where – since we give them the extra time to do it – customers absolutely trash the store. Normally, customers aren’t able to put clothes back on hangers or even in the correct spot but the holidays have them straight-up throwing products on the ground in their shopping frenzy.

Take it Easy!

Regardless of how busy and painful the holidays are for us retail workers, nothing is better than coming home to spend time with my family and friends. Remember to take a break, kick back, and enjoy those precious holiday moments whether it’s baking gingerbread cookies with your mom or ice skating with your friends. Then, and only then, does it feel like you can survive it all.

Sourced from mmylifeinretail.wordpress.com

Share the joy
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

By

11 Things Retail Workers Hate About Christmas

December is always the busiest month of the year in retail. We all hire extra Christmas staff, buy triple the amount of stock and deck our stores out with festive cheer. At least this is what our pleasant exteriors show.

Our interiors are a lot less shiny and bright and more rusty and cynical. By time Christmas day actually rolls around we’re all freakish zombie like creatures that would rather have a day long snooze fest than face a full day of family celebrations. Why? Because we’re underpaid, overworked, glorified slaves to the flocking unorganised masses who think we’re robots not actual human beings.

There’s a reason we lose our holiday cheer and start picking up the Grinch’s cynical attitude. To us Christmas isn’t pretty and that’s just a fact. To help everyone understand here are 11 of the reasons us retail workers enter auto pilot mode for the entire month of December.

24/7 Christmas carols

It’s bad enough we get the pleasure of listening to these repetitive tunes all day every day, we don’t need every second customer complaining about them too. Yes we know they suck, we also know they’re annoying. Geez thanks for pointing out that they’re playing everywhere, we really hadn’t noticed.

Come December 1st the crazies come out to play

For 11 months of the year a large proportion of shoppers are in hibernation. Come the start of December they come back out to play. Their mission to drive us bat shit crazy. These are the shoppers that combine all the traits we hate in customers and wrap themselves up in one neat package for us to want to chuck in the trash. Please, just please leave us alone.

The loss of our social lives

9pm trades every night, plus chuck in a couple 7am opens and midnight closes and it’s safe to say our schedule looks a lot like the social butterflies nightmare. We often do our Christmas shopping on our short lunch breaks, fighting the crowds to get a lousy sandwich from the food court and don’t even get me started on the brutality of the car park. They’re a war zone where no one is safe, even the trenches offer no recluse. Your bestie wants to go the movies, no sorry hun, I’ve got a full day of sorting out the world’s crap.

Professional tantrum chucker’s

Two words. School holidays. Oh hell no!

The bargain hunters

No I cannot mark the price down for you, no buying two of the same thing won’t change that. No they won’t be going on sale any time soon. No I cannot give it to you for free because it didn’t scan. And, my all time favourite, no I cannot give you, a complete stranger my staff discount.

The indecisive shopper

I am not your personal shopper! I do not know what colour your mother in law will prefer! Furthermore I don’t know a damn thing about you, I’m here to assist you, not do all the hard work for you.

The last minute panicked shopper

When we shut our doors we will not re-open them because you’re shouting at us from outside. Rattling the doors will not help; it will just piss us of more. If you walk in a minute before closing and want to ‘browse’ kindly f@#* off. We don’t get paid enough to stay back after hours to serve you. Please just let us go home we don’t bug you at your place of work when you’re about to knock off.

The superiority complex of customers

Last time I checked my job description does not include ‘your own personal house slave’. Just because we work in retail does not mean we’re the bottom of the food chain. In fact 99% of the time we’re actually smarter and more switched on than you are. Just so you’re aware, whoever created the slogan ‘the customer is always right’ clearly never worked in retail because THE CUSTOMER IS NEVER RIGHT! so in future please refrain from using that wildly inaccurate phrase, it only proves that we really aren’t beneath you.

The ‘can I speak to your manager’ customer

If I tell you we can’t refund the item you kid smashed, then we can’t refund it. If you ask for my manager, they’re going to come out and tell you the same thing. The quality of service does not change between our bosses and us. At Christmas they work ridiculous overtime so if anything they’re less inclined to want to deal with your crap than we are.

The cringe worthy ‘Do you gift wrap?’ question

Sure thing as long as you’re happy with a scrunched up box with too much sticky tape. We have not had professional training. If you want you presents wrapped do it yourself, or pay the worker at the gift-wrapping station who has nothing better to do. The ten customers in my line waiting to be served are way more important than you being too lazy to wrap your own gifts.

Becoming the GRINCH when everyone else is all festive

We deal with a lot of shit especially at Christmas. So forgive us for feeling less than cheery when you all set out to make our lives miserable

 

Sourced from abeautifulmessme.com

Share the joy
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •