Blockbuster Archives - I Hate Working In Retail

Jan
16

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23 Things All Former Video Store Employees Know To Be True

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1. The best perk in the world was hiring movies for free.

23 Things All Former Video Store Employees Know To Be True
NBC

2. … In mass quantities, because you considered the store an extension of your personal collection.

23 Things All Former Video Store Employees Know To Be True
Bravo Networks

3. And keeping them all for weeks, much to the dismay of your boss, who was like…

20th Century Fox / Paramount Pictures

20th Century Fox / Paramount Pictures

20th Century Fox / Paramount Pictures

4. You also worked the system by charging snacks to your account, which you never planned to pay off.

23 Things All Former Video Store Employees Know To Be True
Oxygen

5. This scene from Clerks is the most accurate thing you have ever seen, and you’ve seen A LOT, because hello, you worked at a video store.

23 Things All Former Video Store Employees Know To Be True
Miramax Films / Via youtube.com

6. You’ve seen nearly every film within the realm of your interest range from the time that you worked there.

Bravo Networks

Bravo Networks

7. … Regardless of its quality.

23 Things All Former Video Store Employees Know To Be True
Syfy Films

8. Friends ask you for movie recommendations and you get way too excited.

23 Things All Former Video Store Employees Know To Be True
Bravo Networks

9. You would never get to bed at a regular hour, as you’d finish late and stay up all night watching movies.

The CW

Showtime

10. Having first pick of the new releases made you feel like a ~VIP~.

23 Things All Former Video Store Employees Know To Be True
Tristar Pictures

11. Every now and then your boss would ask you to clean the store. You’d be like:

23 Things All Former Video Store Employees Know To Be True
Oxygen

… And then sort of walk aimlessly around the store while holding cleaning products.

12. Calling all the people on the overdue list was a tedious, slow-release nightmare…

23 Things All Former Video Store Employees Know To Be True
FOX

13. … But it helped you perfect the art of sounding chipper while having an uncomfortable conversation.

23 Things All Former Video Store Employees Know To Be True
Bravo Networks

“Hi, this is Stephanie from Blockbuster video! I’m just calling because you’ve got the movie Torque, and it’s actually 72 days overdue??”
“I never hired that.”
“Actually, sir, I remember hiring it out to you, and asking you to return it two weeks ago when you were in the store last, and you didn’t deny hiring it then, sooo…?”
*click*

14. It also taught you how to cope with a customer loudly berating you on a Saturday night in front of a line of 25 customers, while you’re working by yourself, over a 50 cent late fee.

AMC

AMC

AMC

“I’m sixteen years old and being paid minimum wage to deal with you, but would you like me to pay your FIFTY CENT fine out of my purse in front of all these customers you’re holding up while you berate me? Because I can afford it. Also I remember you bringing the movie back late because it happened three days ago.”

15. You’re really, really skilled at answering questions like “You know that movie? The one with that guy from that show? It was on a few weeks ago, you must’ve seen it. You KNOW THE ONE I MEAN!”

Sony Pictures Entertainment

16. You also have a bizarre knack for recalling obscure things about movie covers that help you locate them quickly.

Paramount Pictures

Paramount Pictures

“Do you have The Tracker?”
“Oh yeah! I saw it just before”
*locates DVD by the font on the spine of the case*

17. Sometimes, you’d get drunk on power and experience a teensy, tiny amount of pleasure in calling a teenager’s parents to request permission to rent them an R-rated movie, and then having to relay to them that their parent said no.

23 Things All Former Video Store Employees Know To Be True
The Weinstein Company

… In front of all their friends.

18. The tapes played on a loop were the devil.

FX

FX

The same hour of previews, and two music videos, every hour, for eight hours, four times a week. You still can’t listen to any of the songs that were the featured music videos, because they haunted you in your dreams for long months after they’d been retired from the loop tape.

19. Preview tapes, on the other hand…

23 Things All Former Video Store Employees Know To Be True
MTV

Watching the next month’s releases before they come out? Yes, please.

20. Speaking of tapes, when customers would return their VHS tape without rewinding them, this would be your reaction:

23 Things All Former Video Store Employees Know To Be True
Bravo Networks

21. On the other hand, the anticipation of wondering if your customer crush would come to “visit you” at any moment was the high point of many of your shifts.

23 Things All Former Video Store Employees Know To Be True
ABC Family

22. And you were guilty of checking their account like a creeper to see if they have any rentals due back that day.

23 Things All Former Video Store Employees Know To Be True
Bravo Networks

23. Finally, you made at least one genuine friend after chatting with your regular customers and discovering you have the same taste in films.

23 Things All Former Video Store Employees Know To Be True
shut-up-and-loveme.tumblr.com

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Jan
5

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Was working for Blockbuster ever that bad? R.I.P. !!!!!!!!!!

Category: blockbuster Tags: Leave a Comment

Don’t Mourn Blockbuster. Weep for the Video-Store Era.

Blockbuster Video is dead, or at least it will be by January, when the company will close the 300 stores it operates and end its DVD-by-mail service. The Los Angeles Times says franchised and licensed stores will stay open — no number is given — but chances are they’re not long for this world either.
For serious cinephiles, Blockbuster was as often as not the enemy, undercutting mom-and-pop stores and forcing studios to offer Bowdlerized versions of NC-17 films. Badass Digest’s Devin Faraci, who grew up in a small town in Texas, used the announcement as an opportunity to dance on Blockbuster’s grave:
I love video stores. And that’s why I hate Blockbuster. Thirty years ago we lived in a very different video store climate, one dominated by smaller stores that offered selections tailored to the community. These were stores that curated their videos, that had employees who got to know you and understood what to recommend. These were stores that were part of the neighborhood. And, in the grand tradition of all big box stores that have blighted the American retail landscape, Blockbuster moved in and put them out of business.
But Twitter was filled today with nostalgic reminisces of small-town-dwellers for whom the chain was their gateway drug, and at SlashFilm, Germain Lussier said the steamrolling conglomerate had become “the lingering heartbeat of a once-beautiful era.” But if Blockbuster has the honor of turning out the light on the video-store era, it’s only because they turned out everyone else’s lights first. There are survivors, like Seattle’s Scarecrow Video or recent upstart Video Free Brooklyn, but I live in the fifth largest city in the United States, and for the purposes of renting a movie from anything but a Redbox kiosk, it might as well be the far side of the moon.
No one really mourns the loss of Blockbuster Video, which after demolishing the mom-and-pop stores with their plentiful new releases and loss-leader prices quickly adopted a winner-take all strategy. But the video-store era is something to mourn. Matt Singer evokes some of the reasons in a piece for The Dissolve he was fortuitously working on when the Blockbuster news broke: “We live in a world where immediacy and instantaneous access is the fundamental driver of commerce. Convenience certainly has its place, but expertise should still have one too.”
I, too, mourn the loss of video stores with knowledgeable clerks and a sense of community, even if the only one I ever applied to work at never called me back. (They went out of business a mere 16 years later, which served them right.) But what goes with it as well is certain sense of stability, the knowledge that if you put off seeing a movie today you could always go back next week or next year. A movie might go out of print, but your local store would still have their copy, available for the same price. It’s too easy, in every sense, to assume that streaming video will fill the void, and that physical media are simply obsolete. What physical media is, and will become moreso, is rare, the province of collectors and specialists rather than anyone with a membership card.
I shouldn’t be shocked any more at the ignorance of those who say things like this, from a friend’s Facebook page: “video stores are for those without internet. and who’s without internet these days? only those without indoors [sic] plumbing.” But it stuns me nonetheless how easily people assume that everything worth watching is available on the ‘net, or, more accurately, how willing they are to convince themselves that only the things they have access to are worth watching. Time and again, I see someone on Twitter asking if a given movie is on Netflix, and when they’re told the disc is available for rental, they add, “I meant Instant.” With Netflix doing everything it can to phase out its DVD-by-mail business, they’ve effectively converted most of their customers to the idea that waiting for a movie to show up in the mail is, horror of horrors, inconvenient, and wouldn’t you rather watch this instead? (For more on this, see my article, “The Convenience Trap.”) Netflix drove video stores, including Blockbuster, out of business by being the place that had everything you could ever want to watch. But once they eliminated the competition, they snipped off their long-tail business and moved towards buying in bulk, which inevitably meant plenty of movies slipped through the net. They used to be the place that had everything; now they’re the place that always had something. When we lose video stores — and there’s little doubt that we will — we lose not just the place but a way of relating to movies, of understanding them as physical, immutable objects, not susceptible to the expiration of licensing deals or internet outages. Movies live in the cloud now, and while clouds can be everywhere, they also shift with the wind.
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