No-so-happy meal! Listen to the moment McDonald’s customer dials 999 to complain about his burger

A man who dialled 999 to complain about his McDonald’s meal has been shamed by police.

In a recording of the phone call, the man can be heard telling emergency staff he is upset over his hamburger, demanding to be transferred to a Wolverhampton police station.

During the nearly two-and-a-half minute conversation, the man argues with the call handler for telling him that his situation is not an emergency – and finishes off my swearing down the phone,

Scroll down to listen to the call

West Midlands Police have shamed the nuisance caller by releasing audio footage of the phone conversation today.

During the two minute 17 second clip the man can be heard asking the emergency call operator to put him through to Bilston Police Station in Wolverhampton

After a lengthy argument with the operator over his refusal to ‘do him a favour’ and transfer him to the ‘cop shop’, the rambling caller eventually reveals the true nature of his emergency.

He can be heard saying: ‘I am at McDonald’s, I’m asking for ingredients on the meal I’m eating.’

The 999 call handler then interjects and says: ‘This is not a 999 emergency.’ before the man replies ‘Yes it is though.’

Shamed. Time waster rings 999 to complain about his McDonalds

The operator tells the man: ‘You needing to get ingredients in the things you are eating in McDonald’s is not an emergency.’

At this point the message seemingly gets through to the caller and he replies: ‘Is it not? Okey dokey.’

The man then ends the conversation with an expletive, before the patient operator says: ‘Don’t speak to me like that, please.’

It is the second food related 999 call the force has released recently after a woman phoned earlier in the year to complain about topping on her ice cream.

Chief Superintendent Jim Andronov, head of the force’s Contact Centre, warned time-wasters that their calls could cost lives.

He added: ‘Typically West Midlands Police receive over 1500 calls a day to the 999 number and our operatives have to deal with each one accordingly.

‘As well as the bizarre calls police also receive deliberate hoax calls which take up vital time.

‘It’s astonishing listening to them but they hide a serious truth.

‘Each call often takes minutes to deal with as staff have to clarify the situation – it might not sound like much but, if someone is trying to get through to report a genuine life or death emergency, then a minute is a very long time to wait.

‘I cannot stress enough that the 999 number is for emergencies only, for guidance this is defined as: a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.

‘We do not want to discourage people from contacting the police so for any other reason call 101.’

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