Customers Archives - Page 8 of 9 - I Hate Working In Retail

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10 Grocery Store Customers Who Must be Stopped

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I go to the grocery store every single day because I grew up with people who went once a week and ended up with a tin can Narnia in the pantry because of it. In doing so, I meet many lovely people just out purchasing their various foodstuffs like normal people.

And then there’s…

People Who Don’t Automatically Put the Bar Up Behind Their Groceries
Once you have loaded all of your cat food, mayonnaise and whip polish onto the conveyor belt, it behooves you to take the little plastic bar and close off your load with a tiny little border that you might imagine being manned by tiny little rednecks with itty-bitty guns and microscopic misspelled signs. Without that bar, the person behind you can’t start unloading his or her own groceries and just has to stand there like an unhelpful lemon tonic water bottle in a vending machine. So quit it.

Anyone Who Tries to Buy Cigarettes Away From the Cigarette Register

Look, I get it. You figured you pick up your coffin nails with your Fruity Pebbles. Hey, I’m all for efficiency, but when you do that, you need to be over by the one register that has all the cigarettes next to it. No, it doesn’t matter if you only have one other item and that register isn’t an express lane. By buying cigarettes in a grocery store, you’ve already declared to the world that you feel saying, “No, not that one. The small pack. The blue one” three times in a row is a worthwhile use of your time so you can’t be in that big a hurry.

In these people’s defense, though…Grocery stores? If you have only one register open, in Allah’s name please make it this one.

Mr. I’m-Too-Good-for-ID

Certain of life’s better things are available only to those of us who have passed the age of 21. Unfortunately, that’s also about when you rediscover the sense of entitlement that you had as a toddler. You see it constantly from people trying to buy booze but who “left their ID in the car.”

And no, these aren’t even usually kids trying to buy booze illicitly. It’s people perfectly able to purchase alcohol legally, but who have decided that since they actually are old enough to do so, there’s no need to prove it anymore. That the law forces clerks to card you if you look too young is immaterial to these jerks. They’re right, and you’re hassling them, man.

People Who Shouldn’t Use the Self Checkout
The grocery robots are there so that you can grab the butter you forgot for your chocolate chip cookies or to make a toilet paper emergency as little shameful as possible. If you have alcohol, coupons or a cart full of vegetables that require item code look-up, then this isn’t for you. The whole reason we still have grocery clerks in the first place is because they can handle that stuff faster than you.

By the way, everyone totally knows what you’re doing when you roll up with a big, complicated purchase load at the self checkout. You’re trying to ring up things like a big bottle of ibuprofen as bananas. Cut it out.

Unprepared Check Writers
I’m not one of those people who hate that we still have checks. I still use mine, especially if I’m not entirely sure my own paycheck is going to be on time the next day. That said, if you know you’re going to write a check, then get it out and start filling in information the second you’re done loading onto the belt. Get your ID, too, and if you left it in the car and want to know why they need to see it, I hope someone commits the first frozen waffle beating death on you.

Poor Shamers
The EBT Card in Texas is how people use the Supplemental Nutrition Assistance Program. In other words, it’s food stamps, and that often gives people some sort of idea that they get to judge other people’s grocery purchases, out loud, in public.

Yes, yes, taxpayers’ dollars, blah blah blah. I know that people like to pretend in this country that not only is it full of lazy people who just won’t work, but that having an EBT card is some sort of “Woo hoo free money” bonanza of luxury. I’ve got friends on it, and trust me; it’s not as awesome as you think it is. Let the poor dude buy his spaghetti in peace, and if he has enough in his account for a box of Zebra Cakes, it’s fine with me.

Speaking of shamers…

Ableist Shamers
All my life I’ve wanted to use one of those electric shopping carts for the disabled because frankly I am a five-year-old and will be until the bacon kills me. I don’t use them, though, because they need to be saved for those who need them, but apparently other frustratedSupermarket Sweep/Mario Kart enthusiasts take it personally when they see someone they don’t consider handicapped enough on one.

Disability comes in a lot of forms, from completely paralyzed from the neck down to something more mild like early-stage MS. Sometimes even people who can walk just don’t have the energy to maneuver a cart around the store. And on the off chance you do manage to cuss out a legitimate “faker,” then what have you won? A stopped clock is right twice a day, but that’s no excuse not to get a new bloody clock.

Parental Advisers
No parent has willingly taken a child to the grocery store with him or her. Ever. We do it because it’s cruel to leave the child in the car in this heat and we don’t want to be arrested. We have considered every single terrible thing that our spawn can pull, from simple tantrums to a naked, destructive rage that also involves body fluids. No parent has any need of advice in a grocery store. Don’t bother people trying to wrangle small rabid mammals.

Real ‘Mericans
I’m going to say this just once, Jethro. I am more impressed by a Hispanic person who speaks barely workable English than by you insisting that “foreigners need to learn our language if they’re going to come here.” You were born here and raised on English, and please don’t invite me to your cracker box of hate just because I’m white as a snow owl. In fact…

Anyone Mean to a Cashier Ever
Don’t insult their language skills. Don’t tell them they are taking too long or doing it wrong unless you see a glaring error like putting a bottle of soda on the eggs. Don’t tell them how precious your time is. Don’t treat them like servants.

These people exist because the future brought us robots and they sucked. They are paid professionals doing their job, and they’re people with feelings and hopes and dreams just like you. Treat them with dignity and respect, because if your life requires a shouting match because you thought the deal was six tomatoes for $2 and it turned out to be only five tomatoes for that price, then I’m willing to bet the only reason you’re even here is to try to justify a very empty existence.

 

Sourced from blogs.houstonpress.com

 

 

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23 Ridiculous Customer Behaviors All Retail Workers Have Seen

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I admit that the majority of my retail experience has been clothing-and-shoe based, but I’m sure there are equivalent horrors in stores of all kinds. I do think, however, there’s a special brand of insanity that overcomes customers upon entering a clothing store. Here, 23 things we’ve all seen in our time.

1. Leaving an enormous amount of clothing strewn around the floor of the dressing room — bonus points if they’re streaked with makeup! — and walking out as though nothing happened, not even trying to hand you their unwanted items.

2. Walking around the store and just sort of… putting something back on the shelf, about a half mile from where it’s supposed to go, in full view of an employee. (Why is just asking, “Hey, could you put this away for me?” at the very least not an option?)

3. Asking if they can “take something home and then call you with their credit card number.” ???

4. Asking to hold things for a week, and getting angry when the hold policy is no more than 24 hours.

5. Angrily informing an employee that “you have the item at the other store,” as though that is somehow going to make the item materialize in the next 10 seconds from sheer willpower.

6. Not believing an employee when they tell you in full certainty that they don’t have any more of a certain item in the back room. (Usually they are so adamant because they’ve already checked for one or more customers that day, and if you force them, they’re literally going to go in the back room, stare at the wall, and count to 10.)

7. Having everything short of a house party in a dressing room, despite being told clearly that your friends can’t go into the room with you.

8. Walking out onto the store floor and just kind of browsing around for a while wearing the clothes they’re currently trying on, barefoot and with tags sticking out everywhere.

9. Taking an item from the bottom of the stack, letting the entire stack topple over in front of them, and not even batting an eyelash.

10. Giving the “one-finger” sign to the cashier.

11. Getting in long, protracted arguments with the cashier about what “no refunds, exchange only” actually means, and why, no, we can’t rewrite the fundamentals of the company policy just so that you can get your 30 dollars back.

12. Blatantly attempting to return things that are beyond used and worn out.

13. Trying on an item that is clearly at least three sizes too small for them, and destroying the item in the process (and then leaving it on the floor, of course, because why not??).

14. Threatening to “call corporate” about a problem that the employee has no control over. Everyone should understand by the way that “calling corporate” is what every employee dreams a disgruntled customer will do, because it gets them out of your face and ensures that they will be sitting on hold for the next three hours.

15. Demanding to speak to the manager and, when informed that the person they’re yelling at is, in fact, the manager, not believing them.

16. Requesting giant bags and gift-wrapping for a three-ounce item that cost six dollars.

17. Trying on excessive amounts of clothing that they have no intention of buying strictly to take endless selfies in the dressing room. (Yes, the employees know when you’re taking selfies. Yes, they’re making fun of you.)

18. Cornering an employee to “ask them about something” which is basically a way to hit on them when they can’t escape.

19. Asking if they can get a “sample” of things that would never in any universe be considered samples.

20. Pitting the employees against each other by telling them that the “other one always does it” when one of them says that they can’t do something.

21. Ignoring signs that ask not to bring food — especially ice cream — into the store, and then dribbling ice cream down the front of several items.

22. Without asking, just leaving a giant cup of Starbucks at the front counter while they shop, until you have a little petting zoo of random Starbucks cups next to the cash register.

23. Generally talking to you as a retail employee like you are the temporary butler that they have personally hired, and not like you’re a representative of a company that has rules to abide by and a dozen other customers to be helping. You can always tell when someone doesn’t think retail is a “real job

 

Sourced from thoughtcatalog.com

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McDonald’s, Taco Bell Bring Up Rear In Latest Customer Satisfaction Survey

While McDonald’s may be the most well-known fast food company in the world, it’s also the least-loved by American consumers. For the fifth year in a row, and for the 18th time in 19 surveys, the Golden Arches has come in dead last among its competition in the American Customer Satisfaction Index.

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The ACSI recently unveiled its annual “Limited Service Restaurant” ratings, which compare a dozen name-brand burger, sandwich, pizza, and coffee chains.

Again, McDonald’s brings up the rear with a score of 71, 11 points below survey leaders Pizza Hut and Papa John’s, which both posted above-average scores of 82. Barely beating out McDonald’s is Taco Bell, which only managed to score a 72.

What’s interesting is that almost every restaurant named in the survey saw a notable drop from the previous year, with KFC’s seven point plunge from 81 to 74 being the worst, followed by Subway and Dunkin’ Donuts, each of which saw their scores dip by five points.

The “All Others” ranking, which includes smaller chains like Panera and Chipotle, beat out the entire field with a score of 84, which seems to indicate that bigger is not always better.

The good news for the fast food giants is that they are still less hated than the cable and telecom industry, which currently occupies the bottom of the ACSI rankings.

 

Sourced from consumerist.com