Food Retail Archives - Page 19 of 64 - I Hate Working In Retail

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Domino’s Customer: I Wasn’t Trying To Get “Go F**k Yourself” Manager Fired

You may have heard about the recent incident in which a since-fired Domino’s Pizza manager was caught on camera calling a customer a “retard” and telling her that his manager’s name was Mr. “Go F*ck Yourself.” Now the customer who shot that video is saying it was never her intention to get the man fired from his job.

The woman tells WNEM-TV in Saginaw, MI, that her local Domino’s had messed up her order and when her son called to complain, an employee hung up on him. A second call from the woman to the store also allegedly resulted in a hang-up.

That’s when she went to the store, cellphone camera at the ready, and shot the below video with the obviously NSFW language:

As you can see in the video, the manager was incredibly rude to the customer, telling her it’s not his fault that she ordered the pizza incorrectly and generally disregarding her… before launching into the nasty comments mentioned above.

He was fired yesterday after the video became popular online. And while he tells WNEM that he regrets the language used during the confrontation, he says it’s only half the story.

“[I]f people could see everything that happened, especially in the phone calls, they would not be sympathetic for this woman,” he explained.

For her part, the customer admits that things may have gotten heated and that things could have been handled better.

“I didn’t go about any of this to get him fired,” she tells WNEM. “I just wanted his supervisor to know that you need to talk to customers nicely.”

Sourced from consumerist.com

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[WATCH] Women DESTROY McDonald’s After Being Told They Missed Breakfast

Having crawled out of bed just a bit too late, two women were recently caught on tape throwing a super-sized adult hissy-fit because they’d been told that they missed the McDonald’s breakfast time. When a man stepped in to tell the woman to relax, they went berserk.

As reported by My Fox Philadelphia, the incident took place in a Philadelphia McDonald’s, where an onlooker decided to whip out his camera and record the incident from its beginning. After loudly mouthing off to employees on account of the terrible misfortune, one man decided to speak up, telling the women to take a chill pill as the employees were only doing their jobs – after all, those were the rules.

Unfortunately for the man, this opened the door for the women to commence a full on attack as they took their frustration out on him personally. Needless to say, the women completely destroyed the McDonald’s during their assault, even throwing chairs at the man.

Although he was able to stop the chairs before they struck him, one woman was able to deliver quite the blow via a broom handle to the head, resulting in it shattering into several pieces. What do you think could have prompted these women to act in such a way – does breakfast really mean that much to some people?

Sourced from madworldnews.com

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McDonald’s orders 7,000 kiosks to replace cashiers

 

McDonald’s recently added 64,000 people to its payroll in the United States, but job prospects in Europe for those so inclined to work in the fast food industry are looking pretty grim right about now. That’s because the fast food giant is poised to add touchscreen kiosks in more than 7,000 of its restaurants in Europe in effort to replace actual, human cashiers.

McDonald’s Europe President Easterbrook told the Financial Times (subscription required), via The Sydney Morning Herald, that the touchscreen kiosks should help speed up customer transactions up to three or four seconds. The European eateries currently serve about 2 million people per day; McDonald’s hopes it will get even more people to flock in through their doors.

Electronic menus that replace physical beings is nothing new. Microsoft has been pushing its touchscreen computer, the Surface, which has mostly been a big hit at Vegas casinos, hotels, and clubs — where users can order from the table, play around with the image onscreen, and… “flirt” with people at other tables. For the last couple of years, there have been touchscreen kiosks stationed at at least seven McDonald’s restaurants in Australia. McDonald’s says they have no interest in replacing cashiers with kiosks in Australia, however, or anywhere else for that matter.

Besides monetary incentive, and not to mention that the kiosks will also be getting rid of cash transactions since they only accept credit or debit cards, the kiosks are also a way to gather statistical information about people’s eating habits, said Easterbrook. The company could potentially track every last thing you order (or perhaps offer you a free Big Mac with every ten that you purchase?).

“Ordering food has not changed for 30 or 40 years,” Easterbrook said, reasoning the addition of touchscreen kiosks.

Details regarding the cost of the technology or when it will be rolled out were not disclosed.

Sourced from Scoop.it

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