Retail Stories Archives - Page 12 of 63 - I Hate Working In Retail

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17 Retail Horror Stories That Will Make You Want To Quit Your Job

We recently asked members of the BuzzFeed Community for their worst experiences working in retail. Here are the horrifying results.

We recently asked members of the BuzzFeed Community for their worst experiences working in retail. Here are the horrifying results.

Warner Bros.

1. Submitted by Carmenp4

I work at a Publix grocery store in Florida. One week the ladies’ restroom was out of order, so we had everyone use the employee bathroom in the back. No one really knows what happened except that an extremely large old lady was in there for, like, an hour. Then we heard her screaming and crying for help. We called the ambulance, and when they busted the door down she and the entire bathroom were covered in shit. Just…everywhere. The paramedics refused to lift her out of there, so one of our store’s baggers wrapped her in the fire blanket and threw her on a stretcher. He got a promotion and free lunch for two weeks. He’s the dark hero our Publix needs but doesn’t deserve.

2. Submitted by Hef1215

This lady brought her live parrot inside to help her try on shoes.

3. Submitted by Kevin Strange (Facebook)

I was asked to help out our maintenance guy with an issue in the women’s restroom. I walked into the stall in question, and there was literally shit sprayed on every wall in the stall. I saw that and was just out. I was written up because I told my boss I was hired to stock shelves, not clean up shit.

17 Retail Horror Stories That Will Make You Want To Quit Your Job
Nickelodeon

4. Submitted by Becky Erickson (Facebook)

I worked at Claire’s when I was 18. We use mirrors on the ceiling to see if anyone is shoplifting, and once I saw a little 14-year-old girl hide a pair of earrings into her ICE CREAM CONE. When we confronted her, she ate the ice cream so fast we could barely lift a hand to stop her. We told her she could keep the earrings when they came back out…if they ever did. Hope the intestinal punctures were worth it.

5. Submitted by Jessie Langs (Facebook)

An elderly lady hit me with her cane because I was out of the ornament she wanted.

6. Submitted by Anna Kopsky (Facebook)

A few years ago I worked at a video store in the suburbs of Chicago. Our store had an “adult” section in the way back of the shop. Every time one of those movies came through the return box, the employees would cringe and take turns choosing who would return *those* films to the back room. I had one particularly awkward run-in with a man who looked about 20 years older than me. He walked up to me and whispered, “Which one’s your favorite?” while he had three pornos in his hand. He honestly stood there, WAITING for my answer! I shuddered, put the whole stack on the shelf without sorting them into their places, and left. I told the manager I didn’t want go back there again.

17 Retail Horror Stories That Will Make You Want To Quit Your Job
Fox

7. Submitted by Lindsay Schramm (Facebook)

I worked at a high-end lingerie store in NYC. A very well-known, aging, and slightly off-hinge actress was one of our clients and would always try on a million thongs WITHOUT wearing the protective panties underneath. She would get her body glitter all over them (she’s at least 60), and sometimes we would even find skid marks. Panties at my store cost a minimum of $150 a pop. Whenever she came in we called it “return of the brown eye.”

8. Submitted by Anna Kathleen (Facebook)

I used to work at Forever 21. While I loved my co-workers with all my heart, our customers were hell on Earth. I started my shift in the dressing room only to find some girl changed out her tampon and left everything — blood-soaked tampon and all — on the floor of the dressing room.

9. Submitted by Venchise Glenn (Facebook)

I spent a summer working at an amusement park in the ride photo booth, which was part of the retail department. People would immediately get off the ride and purchase their on-ride photo from us. One day, a man purchased his photo, and when he turned and walked away, I noticed that his white shorts were filled with poop. He pooped himself on the ride, and instead of going to the bathroom to clean himself, he bought a photo to commemorate the event.

10. Submitted by Hannahe4b77

I worked in the J.C. Penney men’s department in high school. I once got a call that the changing room needed to be cleaned. I discovered a bag of socks that had poop in them; someone had taken a bag of tube socks, opened it, took out a sock, pooped in it, and attempted to put it back in the package.

17 Retail Horror Stories That Will Make You Want To Quit Your Job
MTV

11. Submitted by Pinkdeedle

I’m a clothing retailer. One time a girl went into the changing room with a necklace and came out without it. When confronted, she got argumentative and then ultimately reached up her dress and pulled the necklace OUT OF HER VAGINA and threw it at us. So, so, so disgusting.

12. Submitted by Megan Luckey (Facebook)

I was a florist for 14 years. I would have never guessed the odd requests people place on their florists, but one stands out the most. This particular type of thing happens occasionally, but one fellow really aggravated me. For Valentine’s Day, he came in and ordered two arrangements for two people: his wife and his lover. He was a total jerk about the whole thing and kept reminding me how vital it was not to switch them. After several minutes of him explaining how incompetent he thought I was, I promised him nothing would happen. Except it did. His wife got flowers addressed to his lover and vice versa. Maybe if he hadn’t been sending his wife three carnations while his girlfriend was getting a dozen roses, I wouldn’t have been so “forgetful.”

13. Submitted by tusdaep

Had a young woman leave trails of diarrhea around our store. She proceeded to wipe herself with some of our clothing and eventually the 20-foot curtains covering the dressing room. My manager tried to clean up the piles but ended up gagging so badly that I had to finish.

14. Submitted by Liab46e

I volunteered in a charity shop. One day a man came in and tried on some jeans, said they didn’t fit, and left. We soon became aware of a bad smell in the shop and looked for the source. It turned out that the man had a situation and had left wearing the jeans he tried on and put his own back on the rack. The inside legs and some outside of these jeans were absolutely covered in human feces, as were the trousers hanging next to them. We had to throw out all three pairs and scrub the fitting room because some poop splashed up the walls.

17 Retail Horror Stories That Will Make You Want To Quit Your Job
NBC

15. Submitted by Wouldntuliketono

I was working at J.Crew, and this woman asked to use the bathroom. I escorted her to the stockroom, where the bathrooms were. Because we have so much merchandise back there, we always had to wait for the customer to be done. This woman was there for SEVERAL minutes, and there was no sound. When she finally came out she apologized for taking so long and explained it was because she was having the heaviest period of her life, and as we walked to the door, she went into the most graphic detail of menstruation that I have ever heard — how big the clots were, the fact that she always gets crazy diarrhea when she’s on her period — as I am just smiling and agreeing with her. I almost quit that day.

16. Submitted by kristinalawlerf

A co-worker of mine once went to clean out the fitting rooms. She once found a half-used box of Kleenex and a dirty magazine (we’re a mass retailer and don’t sell those) and what my co-workers and I describe as a “biohazard” all over one wall. A manager cleaned it up, because we do NOT get paid enough.

17. Submitted by katiejanejkp

During college I worked in an outlet mall at Old Navy. One day a lady came in who was apparently having some stomach problems (please note: she was wearing a short denim skirt). In that store, we had little hall-like passageways between each “shop,” where we’d hang accessories and miscellaneous crap. Somehow, while standing in this area, the lady must have had projectile sharted/diarrhea-ed. It ended up all over the wall and the floor, with a trail leading to our bathroom in the back, where she hid out until she was ready for her walk of shame.

17 Retail Horror Stories That Will Make You Want To Quit Your Job
NBC

Sourced from Buzzfeed.com

 

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Why Retail Management Sucks

This was my going away letter to my former employer.  This is a must read.

You wake up at 6:30 extremely tired because you had to close your store the night before and did not get home until 11:15 which allowed you to get in bed by midnight.  As you get ready for work you realize that you do not get another day off for EIGHT more days!  On your thirty minute trek to work, you wonder why your district manager doesn’t move you to one of the seven stores you pass along the way.  You have been told repeatedly that you would be moved closer to home, but you have heard that for over two years so you have given up on that luxury.

You get to work at 7:30 knowing that you want everything ready for the store to be open at 8.  You get all the registers ready and check some quick emails before you realize it is 7:58 and none of your employees have shown up.  You make your way to the front of the store and open the doors and stand at the front register with a smile on your face.  You have every desire to write the employees up for being late, but you know your boss will allow them to use some excuse.  Ah, the luxuries of working with uneducated and unmotivated employees.

As you are waiting for your front cashier to come in a customer walks in and wants something from another department.  Obviously you are the only one in the store so you are unable to help them in that department.  The customer looks at you in disgust and says they will go somewhere else.  In the back of your mind you are thinking “please do!” but something very different comes out of your mouth; “Ma’am I will be more than happy to assist you when my front cashier gets here; she should be here any minute.”

Finally, at 8:07 your front cashier walks in and mumbles some type of apology.  She is in no rush to come relieve you as she slowly makes her way to the time clock.  As you make your way to help the waiting customer you hear “Management to receiving.”  At this point you realize how much you love your job.  While giving the best customer service you can to that customer, you have two other customers ask you to help them find something.  All of this could have been solved by having employees that could get to work on time.

At 8:20 you finally get back to receiving.  Luckily it is the Pepsi Vendor who you are good friends with.  You are thinking you finally have a minute to relax and shoot the shit with a friend when you hear, “return at register 1.”  You make your way to register one and the customer explains to you that the .25 coupon was not rung up correctly.  Unfortunately, your corporation has made it impossible to do a refund without canceling out the entire transaction.  You explain this to the customer and she asks “isn’t there an easier way?”  Yes, there is; take the quarter and stick it up your ass!  Instead, you ring up all 22 items she bought again and make sure to ring up the .25 coupon at the end.  It takes ten minutes for her to save .25, but I am sure it was worth it.

You then realize that you left the Pepsi vendor in the back and you need to let him out.  As he is leaving you both joke around about how great your jobs are.  At this point it is now 9:00 and you have yet to do any of your morning management duties.  As you go back to the office a customer asks you where the Depends are.  You gladly show him that they are approximately six feet from his face!  While doing some work in the office, your boss mentions that you need to get some of the inventory out of the stockroom.  YES!

As you are filling up your cart with Campbells Tomato Soup and Hunts Tomato Sauce you are asking yourself “where did I go wrong?”  I KNEW I should not have skipped that Managerial Accounting class my junior year!  After you have your pyshcological battle you continue forward and stock merchandise on the shelves.  After doing this for several hours you decide it is lunch time.

After heating your meal in the microwave, you sit down and take a bite to eat when you hear “management needed at the front register.”  Well, this should be quick and then I can come back and finish my meal.  On your way to the front register, another customer asks you where the twin pack erasers are that are on sale.  You are extremely nice and walk her to the stationery aisle when you hear “management needed at the front register.”  When you look at the front register you see three extremely upset customers.

As you try to fix this situation, an employee is asking you if he can go to lunch.  You really don’t give a shit what he does at this point, you just want to get these customers out the door.  The same damn coupon situation that happened this morning happened again but now there is a line of people.  You go through the same exact process that takes about 10 minutes.  It has now been 15 minutes since you took your first and only bite of lunch.  After FINALLY getting all the customers out the door, you return to your lunch 20 minutes later.  When you sit down and take bite number 2, you hear “management to receiving.”  It doesn’t get any better than this!

At this point, you pick up your lunch and throw it in the trashcan.  “I am fed up with this, why the hell can’t my boss get some of these calls?!?”  You return to receiving and the warehouse truck is there ready for you to unload 400 pieces of inventory.  As you are unloading the truck, you get a phone call.  An employee is explaining to you that she cannot come in tonight because her brother’s ex-girlfriend has a flat tire two states away.  You explain to her that this is not an excuse and she proceeds to tell you she is already two states away.  At this point, you just want to get the truck finished, so you make a mental note and say fine.

After the truck is completely unloaded, two hours later, you try to get a full meal in.  You actually get to sit down for 10 minutes and enjoy your one full meal of the day.  After you finish eating, around 3:00, your boss mentions that the entire truck needs to be put up today.  Once again you are thinking, why the hell did I go to college to put up baby diapers?  You keep your mouth shut and press on.  For the next two hours you put up tote after tote and at one point you are tempted to just walk out.  You don’t though as you know you have bills to pay and you can’t just quit your job, right?

At around 4:45, you start to clean up when you notice two kids on the toy aisle destroying absolutely everything while their mother is on her cell phone.  As your boss walks by, he mentions that the aisle needs to be cleaned up before you leave.  As you are cleaning it up, the kids continue to play with the toys and sit on the whoopie cushions.  Finally, at 5:15 the mother tells the kids that they need to go.  It takes you another 30 minutes to clean up the aisle after the disaster.

At 6:00, you finally get the chance to go home.  You are extremely hungry as you have only had one meal and you are physically dead because you unloaded AND put up a warehouse truck.  One of your old friends calls and asks you to go out tomorrow night.  Luckily for you, you get to close the store tomorrow night so you apologize and say you will make sure to go out with them soon.  In the back of your mind, you know that you will rarely get a chance to see your friends as the schedule is horrible.

As you drive home you think that it might be time to quit, the sad part is that you realize today wasn’t even that bad of a day; Christmas is going to be 10 times worse!  For anyone who has worked in retail management, you know EXACTLY how I feel.  Luckily for me, I QUIT!

Sourced from  on Google+

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By

Target Store Opens More than Three Checkout Lanes; Shoppers Confused

AUSTIN, TX—Shoppers used to waiting in long lines at a local Target store’s three open checkout lanes were baffled this Saturday when a fourth register was opened. “We all just stood there, staring at each other,” said Nina Martin, a mom of three who was fifth in line at Lane 26 in the Parmer/I-35 North location when the light for Lane 27 suddenly flashed on. “There were at least three people behind me and we all wanted to rush over there, but none of us did because we just couldn’t believe it.”

Store manager Nicholas Strong made the unprecedented decision to open a fourth register when the three lanes already in use became overrun by long lines of shoppers. “Of course we see a lot of back-up on a daily basis – with only three registers open every day, that’s a given. But today, it felt more congested,” Strong explained. “The lines were so long that carts were blocking other shoppers from getting through, and when two separate customers pulled out their old-timey checkbooks to pay, I knew I had to do something.”

The decision to open an additional register wasn’t implemented right away; it took Strong and his subordinates some time to select one lane from the 42 available. “It was hard to narrow it down,” says one staff member. “We all debated for a while before we finally agreed on the best lane to open.” Ultimately, they settled on Lane 27 because of its convenient place in sequence after Lanes 24, 25, and 26, which were already open per the store’s usual procedure. “Lane 27 just made the most sense, you know?” says Strong. “I mean, why make people walk all the way down to Lane 1 or Lane 45 when there’s a perfectly good register right next to them?”

Once the extra register’s light came on, it took stunned shoppers several minutes to understand that the lane was actually open, and the light’s activation hadn’t been some kind of electronic glitch. “It was mass confusion at first,” said another customer, who wished to remain anonymous. “Some people thought it was a mistake, but I just thought it was some kind of practical joke. I was all, ‘FOUR lanes open at Target? Come on! Where are the reality show cameras?’”

Even some staff members were slightly bewildered by the new situation. Lana Boucher, an employee in the store’s meat department, said, “There was a buzz around the place, for sure. I didn’t even think those other registers worked if it wasn’t Christmastime.”

Despite their initial mistrust, shoppers did eventually grasp the concept of an additional available register; and a new line gradually formed with relatively minimal disruption to business. “There was a little shoving at first, sure, but overall the results were really good,” Strong reports. “Once they understood that the lane was really open and we weren’t messing with their heads, almost all of our customers responded in a very positive way. I’m glad we took a chance and tried it.”

Still, Strong knows he might face some consequences for his decision. “I don’t know what will happen once corporate gets wind of this,” he admits. “New and progressive ideas are always a little scary to some of the higher-ups.”

Calls to Target corporate headquarters requesting a statement were not returned.

Sourced from musicalfruit.com

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