Retail Stories Archives - Page 18 of 63 - I Hate Working In Retail

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Walmart Asking Employees To Donate Food To Co-Workers

The group Making Change at Walmart says this donation box has been placed in an Oklahoma store asking employees to donate food for their co-workers in need.

Almost exactly a year ago, a Walmart in Ohio made headlines for an employee food drive intended to help support their fellow Walmart workers. Now come reports of additional stores rolling out the donation bins, showing that the retailers employees try to take care of one another while also spotlighting the question of whether or not Walmart is paying its associates sufficient wages.

The latest bin, seen above, was posted to the Facebook page of Making Change at Walmart, a union-supported group seeking higher wages for workers at the nation’s largest retailer.

According to the group, this box was placed in an Oklahoma Walmart. Assuming the “3430″ written on the box is the store’s number, then it appears to be for a Walmart Supercenter in Oklahoma City.

On the one hand, it’s always good to see workers looking out for their colleagues, especially during the holiday months that can be particularly tough on those without sufficient resources.

At the same time, Walmart critics will point to the food drive as evidence that the store isn’t paying its own staff enough to afford the basics for a holiday meal.

The company’s CEO recently stated that it is considering its support for an increase in the federal minimum wage, acknowledging that it would boost the income of many of the people that shop at its stores.

He also pledged to eventually increase the wages of its lowest-paid workers, but at the same time the store has taken away health care benefits for 30,000 employees, and several Walmart staffers have complained to Consumerist that workers’ hours are being cut. Thus, even if the hourly wage remains the same — or even increases slightly — the employees could be earning less than or the same as they were before.

“My co-workers and I don’t want food bins,” says an Ohio Walmart worker and member of pro-union organization OUR Walmart, which has been increasingly critical of the Walton family, which still owns more than half of the business started by Sam Walton more than 60 years ago. “We want Walmart and the Waltons to improve pay and hours so that we can buy our own groceries.”

Another employee at a Walmart in Indiana says her store has begun holding bake sales — organized by the store, but funded by employees — to support its neediest associates.

“We are all in need, but we feel a sort of obligation to take care of our co-workers who are also struggling,” says the Indiana worker. “The cycle is crazy. It doesn’t make any sense.”

Sourced from consumerist.com

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9 Facts About Retail Workers You Should Know Before You Shop On Black Friday

Employee Of The Month

1. If you’re shopping, people are working. In order for the store to be open and you to be able to shop, the store has to be staffed. This means that when you choose to shop on “black Thursday” you are choosing for people to work on Thanksgiving instead of spending the day with their families. Stores set their hours to be competitive based on demand. If there’s no demand, there’s no hours that day.

2. The cashier is not in charge of store policy. You can give us as much feedback as you want to, but even if we turn around and tell our manager, it’s extremely unlikely that your advice is making it all the way up to corporate. The best thing you can do if you want to be heard is to go online and find the company’s “contact us” section on the website and leave your feedback there. I get it, cashiers and all the other retail workers are your contacts, they are the ones you interact with so it makes sense to talk to them, but they are generally powerless to really help you with a big issue.

3. We actually like people. It’s absolutely miserable to work in customer service if you actually hate people, so misanthropes don’t last long. Depending on where you’re shopping, most of the staff probably really likes helping people and being cheery and customer-service-y. This is especially true of smaller and speciality stores. When I worked at a makeup counter, for instance, everyone I worked with loved working there for the most part. Don’t be intimidated to ask these kinds of people for lots of help, I loved sharing my wisdom and experience with the brand, giving little tips, and genuinely helping people find products they would love.
4. No one is more angry about a misleading coupon than than a retail worker. It’s very frustrating to get to a store, ready to make your purchase, and to be told that for some reason, you can’t. Trust me, your cashier is just as frustrated as you are because you are probably the hundredth person this coupon has frustrated and they have had to talk off the ledge. We’re in solidarity with you, we had these kinds of situations, and believe me that behind the scenes we’re giving as much feedback as possible about how unhelpful it is when you can’t get the deal you think you can get.

5. We aren’t paid well enough to deal with customers screaming at us. No one is, except maybe a therapist. Yell at her if you must.

6. If you’re at a store that offers free gift-wrapping, the workers are probably happy to gift-wrap for you, but if there are other customers in line, please be patient. We need to get those customers on their way before we take a break to wrap for you. This is a big time (and money) saver for you, so relax and browse while the line gets taken care of.

7. If we say “happy holidays” instead of “merry Christmas” please don’t make it into a big political thing. It’s not political, we’re just trying to be nice. In order to be nice you probably shouldn’t run the risk of offending people. Happy holidays is more inclusive than “merry Christmas”, that’s all it is.

8. Please don’t tell us how much you love the holiday music we’re playing. Holiday retail is where Christmas music loving people go to die. No matter how much we once enjoyed it, we no longer do through overexposure, and remembering how much other people love it hurts our hearts.

9. People respond to the moods and social cues of others. If you are consistently complaining about your “crappy retail experiences” the common denominator in all those situations is you. Perhaps it’s your own bad attitude that’s facilitating these experiences. Try being nice, even if you don’t mean it, and see how your service changes.

Sourced from thoughtcatalog.com

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23 Moments Retail Workers Experience During the Holidays

1.) Going absolutely insane when you have to listen to the same holiday playlist over and over during a shift.

1.) Going absolutely insane when you have to listen to the same holiday playlist over and over during a shift.

2.) Finding out you are scheduled to open or close the store on Black Friday.

2.) Finding out you are scheduled to open or close the store on Black Friday.

3.) Losing all faith in humanity when you see what people are willing to do to get their hands on a particular sale item.

3.) Losing all faith in humanity when you see what people are willing to do to get their hands on a particular sale item.

4.) Having to arrive to your shift at least 30 minutes early in order to find a place to park amid the insane holiday shoppers.

4.) Having to arrive to your shift at least 30 minutes early in order to find a place to park amid the insane holiday shoppers.

5.) When half of your lunch break is spent waiting in the insanely long lines at the food court, leaving you about 3 seconds to try and inhale a slice of Sbarro pizza before you have to be back out on the sales floor.

5.) When half of your lunch break is spent waiting in the insanely long lines at the food court, leaving you about 3 seconds to try and inhale a slice of Sbarro pizza before you have to be back out on the sales floor.

6.) Being depleted of any and all holiday cheer that you once had.

6.) Being depleted of any and all holiday cheer that you once had.

7.) Watching people completely destroy the displays that you spend hours painstakingly perfecting.

7.) Watching people completely destroy the displays that you spend hours painstakingly perfecting.

cdn.c.photoshelter.com
cdn.c.photoshelter.com
8.) Absolutely dreading having to buy gifts for your friends and family because it means you have to go back to the mall on your day off.

8.) Absolutely dreading having to buy gifts for your friends and family because it means you have to go back to the mall on your day off.

9.) When you are shopping for gifts at another store and you feel like you can relate to the employees who are working there so you do your best not to make a mess.

9.) When you are shopping for gifts at another store and you feel like you can relate to the employees who are working there so you do your best not to make a mess.

10.) When customers think there is an infinite amount of items located in the stock room.

10.) When customers think there is an infinite amount of items located in the stock room.

www.washingtoncitypaper.com
www.washingtoncitypaper.com

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booksellerswithoutborders.com
booksellerswithoutborders.com
11.) When every single gift you give your family and friends comes from the store where you work and was purchased using your employee discount.

11.) When every single gift you give your family and friends comes from the store where you work and was purchased using your employee discount.

33.media.tumblr.com
33.media.tumblr.com
12.) When shoppers let their kids run amok while they shop for gifts.

12.) When shoppers let their kids run amok while they shop for gifts.

13.) Trying your absolute best not to lose it when shoppers show up 5 minutes before it’s time to close the store.

13.) Trying your absolute best not to lose it when shoppers show up 5 minutes before it’s time to close the store.

14.) When everyone you know asks you if they can use your employee discount to buy presents for their entire family.

14.) When everyone you know asks you if they can use your employee discount to buy presents for their entire family.

15.) Finding out you have to work on Christmas Eve.

 15.) Finding out you have to work on Christmas Eve.

16.) The way your feet feel after an 8 hour shift.

16.) The way your feet feel after an 8 hour shift.

17.) When a customer tries to ask you what they should buy their significant other for Christmas and you’re just like…

17.) When a customer tries to ask you what they should buy their significant other for Christmas and you’re just like...

18.) Losing all of your hard earned commission when someone returns all their holiday gifts.

18.) Losing all of your hard earned commission when someone returns all their holiday gifts.

19.) Having to be work at 6:30 am to prepare the store only to watch it get destroyed as soon as the doors open.

19.) Having to be work at 6:30 am to prepare the store only to watch it get destroyed as soon as the doors open.

20.) Shoplifters. Everywhere.

20.) Shoplifters. Everywhere.

21.) Trying your hardest to avoid a screaming mob of children who are waiting in line to see Santa Claus.

21.) Trying your hardest to avoid a screaming mob of children who are waiting in line to see Santa Claus.

cdnimg.visualizeus.com
cdnimg.visualizeus.com
Hang in there retail employees!

Hang in there retail employees!

It will all be over soon…

It will all be over soon...

Sourced from playbuzz.com

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