Retail Stories Archives - Page 30 of 63 - I Hate Working In Retail

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Why Do Walmart Workers Walk Out? Let Them Tell You.

Why Do Walmart Workers Walk Out? Let Them Tell You.EXPAND

Last month, the National Labor Relations Board charged Wal-Mart with illegally retaliating against workers trying to organize. Wal-Mart says those workers’ activities don’t deserve legal protection. This seems like a good time to hear from some actual Wal-Mart workers.

The current NLRB case, as the Wall Street Journal notes, is somewhat of a test case (although union busting is nothing new to America’s wealthiest family). Wal-Mart claims that it was within its right to discipline workers because, rather than engaging in a traditional union-organized strike, they were participating in “intermittent” actions like temporary walkouts and protests, which are “hard to distinguish from absenteeism.”

Many Wal-Mart workers have willingly taken a very real risk of losing their jobs in order to participate in the recent protests and walkouts. Why? Here are four stories that were sent to us in the past several months by current and former Wal-Mart employees.

“Go chill out”

I had worked for Wal-Mart once before and quit due to a manager that constantly gave me shit. But I needed a job and figured if I worked for the Wal-Mart on the other side of my city it would be fine. I was hired for maintenance orginally. It was hard but I worked on my own so I didn’t mind. It was overnight so there weren’t even reallly any customers. Then the stockers needed help one night and they pulled me in. Again, I didn’t mind. Work was work.

Well I was so quick and helpful they asked me to stock full time with a 25 cent raise. I said yes. That was when shit went down. They didn’t train me at all. I’m a slender female with knee problems and they had me lifting boxes that were 50 or more pounds. I asked, ASKED, for training to do my job correctly and safely. I had never had a job like this so I was just lifting things however. They said they would train me and never did.

Then one night, lifting a heavy box, I twisted wrong and tore the tendons in my knee. They sent me home. No hospital. The next day I tried to call in so I could go to the doctor. My knee cap was the size of a baseball. They insisted on me coming in and filling out forms and them taking me. The only reason I went is because they said they would pay me for it. I was allowed to go to work but had to be sitting or using my crutches. They insisted I come in so I did. I asked my manager what I was supposed to do and his response was, ” I don’t know, go chill out somewhere.”

I was a little unsure but said ok and went to sit in the break room so if he thought of something I could do I would be close by and easy to find. A little more than halfway through my shift, two other managers came to find me and asked what I was doing. I told them what the other manager had said and they took me to his office. He called me a liar, said he told me to go fix the clothing displays, and fired me. He also blacklisted me so I can never work for the company again. Oh and that last paycheck for the two weeks of work I put in before getting hurt and what they promised to pay me if I let them take me to the doctor? I never got a dime.

Making Wal-Mart work for you

I started out when I was 18 as a cashier and quickly realized it was a terrible job because I never got to sit down and all I heard was complaints from customers. The cash register is the dumping ground for any and all complaints the Wal-Mart shopper has about their shopping experience or anything else. You are held hostage by the register, you can’t just wander off or tell the person you have to ‘do something else…over there’ and walk away. So I quickly requested to move to the Lawn and Garden Dept. It has an outdoor area where you can pretend to be busy or hide where customers and managers can’t find you or bother you. I would often ride around on the forklift moving stuff around and pretending to work and no one could bother me.

I quickly realized that the Wal-Mart I worked at was such a huge place with so many people working there it was easy to disappear and be anonymous. I would often show up to work 1-2 hours late, take hour or more long lunches when I was only allowed 30 minutes and no one ever said anything to me about any of it. I could pretend to do work outside and not be bothered, most of the time if I just looked busy and avoided eye contact customers didn’t bother me. I can’t count the number of times I saw people stealing things and did nothing. Once I was working as a cashier and a person came up with a trash can to purchase. The lid on the can accidentally fell off and I noticed there was a bunch of stuff in the can, jewelry, clothing, shoes etc. The guy quickly put the lid on the can and looked at me and I didn’t say anything. I rang up the trash can and on his merry way he went. I didn’t really care enough about Wal-Mart to try to stop theft and I figured Wal-Mart stole wages from people through denying to pay people over time and had taken out life insurance policies on employees and cashed them in so what does it matter if people steal from Wal-Mart, it evens out.

Pretty much everything you’ve heard about Wal-Mart is true, it was widely known that female employees were paid less than male employees, they showed anti-union videos and gave trainings, I was outraged by these things but there wasn’t much I could do but get what I could from Wal-Mart and move on. It was a crappy place to work and I would never go back to it but during that time in my life I made it work for me.

Happy Thanksgiving

I have a family member who has worked for Wal-Mart for 8 years. Yesterday she was let go after just having worked 4pm to midnight for them on Thanksgiving. She has built her pay to over $12/hr. The reason they let her go is because for the third time in a year she forgot to take a lunch during a 6 1/2 hour shift in which you have to. She thought it was a 6 hr shift in which you do not have to take one. In there great mercy and forgiveness, they will allow her to reapply in 6 months, but her pay will go back to minimum wage. SHAME ON YOU WALMART!!!!!!!!!!!!!! As of today I’m done shopping there.

My fault

I am one of the past Walmart employees .. I worked 30 to 40 hr weeks , payed only a part time wage. I was told many times that I would not be lifting anything over 20lbs because of back issues, but ended up lugging 100lb or more flats of water without the assistance of a machine on a regular flat roller. I was told to clock out at lunch so I didn’t get paid and that if I did overtime it would be off the clock. I was flirted with by managers and the straw that broke the camels back was when I passed out, hit my head on the floor and was told that I had to be at work the next day. They let me off work, but offered no health care for me as I was “part time” and no one rendered medical aid when I passed out. I was told not to talk about what happened at work and that it was my fault.

One can see how Wal-Mart employees—and Wal-Mart itself—could benefit from a little organized labor.

Sourced from Gawker.com

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The customers you love to hate. what did you score?

Anyone who has endured working in the retail industry knows that it is desperately far from as ‘easy going’ as it often appears. After all, how hard can it be to fetch items and process transactions, right? Wrong.

It’s not so much the gruelling, everlasting, no tea or toilet break shifts, or the arguably offensive hourly wage. Moreover it’s the customers who force retailers to sigh so mournfully when the alarm goes off in the mornings. Working with the public is tough! And keeping you guys happy is even tougher. WUWO has dug out The Top 20 Customer Crazies: Discover which category you ascend from with the top 20 reasons behind why retailers hate the general public.

THE CUSTOMER IS ALWAYS RIGHT.

smug

This is a phrase that even those who have never worked in retail are abundantly aware of. As for those who do work in retail; well they never hear the end of it. TIP: Nobody likes a know it all.

THE SOMETHING FOR NOTHING.

free-sign
The ones who examine every item in intricate detail for the slightest fault, in order to demand a reduction. Occasionally causing faults themselves, these cheapskates will stop at nothing to hustle a few extra quid off the asking price.

THE CHANGE PAYER.

3. The Change Payer
The customers who purchase a 49.99 item with a mass of shrapnel that’s been dug out from behind generations of sofas. These guys are the most inconvenient customers of all time.

THE CREEP.

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These consumers are very far and few between. But once you serve one, you may as well have sold your soul to the devil. Expect them to make an appearance every day for the next 5-6 years to lurk, stare, and smell the stock.

THE MESSIAH OF MESS.

pile 2
Whether it’s a mess the kids made, a destructive teenager hitting puberty, or an inconsiderate adult, these customers create havoc wherever they tread. Radiating silent signals to the store decor, price tags and stock will begin to rain down like leaves in the autumn.

THE ‘I’M BETTER THAN YOU’.

6. The Im Better Than You Are
One of the worst customers you will ever encounter. They spend more time looking down their noses than anything in the actual store. Superior shoppers that are under the belief you are a lower form of species put on this earth to serve their every whim, often rubbing their higher paid job or fancy flash car in your exhausted over-worked face.

THE FREQUENT COMPLAINER.

7. The Frequent Complainer
Moan, groan, and moan some more. These ‘glass half empty’ individuals are a real buzz kill. From unfitting room temperatures, to complaints about staff or ‘pricey’ stock, these customers will hunt for any available opening to make your life a misery.

MR & MRS HANDS.

8. mr&mrs hands on
We all know Mr. & Mrs. hands, compulsively caressing everything within reach. Including you! There are ways of avoiding the tricks of the touchy feely. The best tip I can offer you, when handing back change or a receipt, do not linger. Given the opportunity these folk will have your hand hostage for much longer than you care for.

THE INDECISIVE.

9. The Indecisive Customer
“Do I get the black one, or the blue one? The red one is quite nice, although saying that I could go for the white one because it goes with my new jeans. What do you think? The black one? I’m not sure if that will match my new jeans but I suppose I could try a different style neck line. Can I try th..” NO. THEY ALL LOOK THE SAME JUST PICK ONE AND PAY.

THE THREATENER.

man-angry1

The customer who is on a permanent power trip. Demanding to speak to your manager or Head Office in relation to anything from a dislike to your service or the fact what they want is not currently in stock. TIP: Bite your tongue, and kiss bottoms.

THE BARGAIN HUNTER.

11. The Bargain Hunters
The most dangerous shopper known to mankind. The bargain hunter will sever arm and leg to get the last pair of half off boots or to be first in line for a 75% OFF SALE. Do not underestimate them.

THE JAMES BONDS.

12. James Bond's
The smooth criminals that have a friend of a friend that knows the wife of the managers’ best friends’ cats’ previous owner. These guys have a questionable need to be served by the same employee upon every visit. If said employee is not there, and someone else bites the bullet, James Bond will complain, and he will be using his prestige connections to file a complaint against you.

THE ‘TOO BUSY FOR YOU’.

13. The 'I'm Too Busy Customer'
Usually distinguished by the Smartphone or Bluetooth headset super glued to their ear, these customers are impatient and ignorant, only communicating with you via sign language. And by sign language, we mean pointing aggressively and expecting us to know what item, size and price range… telepathically.

THE CAUTIOUS SPENDER.

indecisa-shampoo
Most of us will find what we are looking for, purchase, ride the waves of consumer satisfaction, realise we probably shouldn’t have, and return home as if it never happened. But these guys, no such luck. The cautious spender will find what they want, spend 3 hours looking for better, comparing, testing, searching, creating wish lists, only to end up back where they started, but never buying. The most infuriating shopper you will ever bear witness too.

THE KILL WITH KINDNESS.

15. Kill With Kindness
Now, don’t get me wrong, a friendly customer is much preferred than any other. But some of you – particularly common among senior citizens and retirees – remind those in retail of the chicken in Foghorn Leghorn. “I said I said go away boy ya’ botherin’ me.”
These dear darlings will talk your ear off about the grandkids starting school, latest doctor appointments, and given the chance quote memoirs of their late husband/wife.
TIP: Look busy, even if you’re not.

THE REFUND REFUGEES.

receipt
Similar to the SOMETHING FOR NOTHING inhabitants, The Refund Refugees will attempt to return anything with a tag on. Worn out shoes ‘’I have never worn’’, Dresses stinking of spirits and cigarette smoke “I have never worn”, even underwear. I needn’t tell you the state of those that of course were ‘never worn’. These guys seem to have a tough time distinguishing the difference between a store and a rental shop.

THE NOSE PINCHERS.

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Ever had a customer that looked like they’ve just walked out of a low budget horror movie, wreaking to the high heavens? It’s hard to maintain the act of respectful sales assistant when you’re serving a real life replica of Fungus the Bogeyman. The burning desire to dunk these guys in soapy water is almost as overwhelming as the smell!

BAD BREATH BUYERS.

original
This bunch deserved to have a separate mention altogether as opposed to being a component of the nose pinchers. The title is self explanatory. TIP: take care of your teeth; you’ll miss them when they’re gone.

THE CONTAGIOUS CREW.

19. The Contagious Crew
Coughing and spluttering, sneezing and snivelling, these walking germ banks are an absolute nightmare. As a customer service advisor, you have to remain professional at all times, despite the replaying image of germs flying through the air and landing all over you as you serve. TIP: Do not inhale when in direct contact with a contagious crew member.

THE SPACE INVADORS.

20. Space Invadors
There is at least 50sq ft of space, and they chose to stand 5cm over the invisible line that borders your personal space. In conjunction with a Contagious Crew, A Nose Pincher, or a Bad Breath Buyer, this combination can be both deadly and impossible to sustain common courtesy.

Retail Ranking: How many have you encountered? Publish your score in the comments section

0-5  ROOKIE

6-10 WEEKENDER

11-15 GRAFTER

15+ TAKE A BREAK BEFORE THEY BREAK YOU.

(Or maybe they already have)

 

Sourced from whatsupwhatson.com

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15 Daily Struggles Of Working In A Coffee Shop

1. You’ve grown sick and tired of explaining the difference between a latte and cappuccino.

You've grown sick and tired of explaining the difference between a latte and cappuccino.

Preach.

2. You dread having to call out a drink order with a name you don’t know how to pronounce.

You dread having to call out a drink order with a name you don't know how to pronounce.

Because inevitably, you will make a fool of yourself.

15 Daily Struggles Of Working In A Coffee Shop

ABC / Via popsugar.com

3. Your confusion arises when someone orders a decaf drink.

15 Daily Struggles Of Working In A Coffee Shop

Fox / Via giphy.com

4. And it peaks when they ask for an EXTRA shot of decaf espresso in it.

15 Daily Struggles Of Working In A Coffee Shop

An extra decaf shot so you can be extra not-awake?

5. Your brain runs in circles trying to keep up with customers’ meticulous drink modifications.

Your brain runs in circles trying to keep up with customers’ meticulous drink modifications.

And you’re just like

15 Daily Struggles Of Working In A Coffee Shop

Universal Pictures / Via dailylawlschool.tumblr.com

6. You feel like your world has ended every time you screw up your latte art.

15 Daily Struggles Of Working In A Coffee Shop

Paramount Pictures / Via giphy.com

But when you create a cool design, you make the customer wait while you take a photo of it.

But when you create a cool design, you make the customer wait while you take a photo of it.

Columbia Pictures / Via memegenerator.net

Which you will later post on Instagram with a funny caption.

Which you will later post on Instagram with a funny caption.

7. You have experienced the undeniable pain of burning your hand on the steam wand.

15 Daily Struggles Of Working In A Coffee Shop

8. You have been trained to keep smiling even when customers treat you like poo.

You have been trained to keep smiling even when customers treat you like poo.

Pool / Getty Images

Behold, the notorious “customer service smile.”

When on the inside, you’re all like

15 Daily Struggles Of Working In A Coffee Shop

Oxygen / Via giphy.com

9. You politely decline when a customer tries to pay with pennies.

You politely decline when a customer tries to pay with pennies.

Whilst in your head, you’re thinking

15 Daily Struggles Of Working In A Coffee Shop

And you literally want to rip someone’s weave out when customers leave you pennies as a tip.

15 Daily Struggles Of Working In A Coffee Shop

Fox / Via reactiongifs.com

Thanks for the non-legal tender which I can use to buy ABSOLUTELY NOTHING.

10. You quiver with exasperation when you are asked to steam a latte to a precise 78 degrees celsius.

15 Daily Struggles Of Working In A Coffee Shop

11. You inadvertently consume more caffeine in a single shift than the average person does in their lifetime.

15 Daily Struggles Of Working In A Coffee Shop

12. You sometimes wish you could just throw on an invisibility cloak when someone you know walks into the store.

15 Daily Struggles Of Working In A Coffee Shop

Warner Bros. / Via giphy.com

13. Your hair reaches a whole new level of frizzy over the course of your shift.

Your hair reaches a whole new level of frizzy over the course of your shift.

Jupiterimages / Via thinkstockphotos.com

14. You stare in disbelief when a customer orders a “grande frappuccino”.

15 Daily Struggles Of Working In A Coffee Shop

Doozer / Via uproxx.com

This ain’t no Starbucks honey.

15. You try to force yourself to drink espresso even though it utterly repulses you.

15 Daily Struggles Of Working In A Coffee Shop

Sourced from Buzzfeed.com

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