Life as a Server Archives - Page 19 of 23 - I Hate Working In Retail

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Jokes That Make Customer Service People Hate You

Last month, I wrote a column about all the good men and women working service industry jobs and suffering under the tired “jokes” of customers who don’t have the vaguest conception of either comedy or things employees enjoy hearing while working. The column did pretty well, and I slept soundly that night, knowing hundreds of thousands of earnest workers had found a new hero.


Did I mention I dreamed hundreds of thousands of earnest workers called me a hero?

But some were not so pleased. Some said it is a small, bad man who takes offense to customers cracking harmless jokes. How could I suggest murdering such customers, they asked, and then they explained how they lived their lives like Zen masters, undeterred by the passing indignities of manual labor. In response, I did the only thing I could:


I had a dream where those mean commenters were processed into hamburger and eaten by an angry giant

Then I woke up and wrote this sequel. Here are five more horrible, cliched jokes that workers have to hear every day, and how I think those workers should be allowed to react in a just world.

#5. Saying “It’s Good. I Printed It This Morning” to a Cashier Checking Large-Denomination Bills

Even in today’s world of automatic debits and swiping money chips lodged in your urethra (I’m beta-testing that right now), people still pay for things in cash. And sometimes that cash comes in large denominations: $20s, $50s, and even $100s. Now, I’m not sure if you know this, but if you’re a cashier and your drawer doesn’t add up at the end of your shift, some employers take the difference out of your pay. Other employers fire you. That’s why accepting a counterfeit $100 in place of a real one would be a bit problematic for cashiers. And beyond that, some businesses have trained their employees to always check for the various official markings of higher-denomination bills, so cashiers do it because, y’know, it’s their job.

Comstock/Stockbyte/Getty Images
“Yes, a picture of Nicolas Cage giving Benjamin Franklin a reach-around … this one’s good!”

But don’t let that stop you from making a great joke! If you’re an exceptionally funny person, when this happens to you, you’ll wait until the moment the cashier inspects your bill and say …

“Don’t worry. It’s good. I printed it this morning!”

Get it? No, he’s not saying he works for the United States Treasury Department; he means it’s fake. It’s a counterfeit bill. So actually when he’s saying “don’t worry,” if it were true, the cashier should totally be worrying. So it’s funny because it’s true. Wait, I mean it’s funny because it’s not true. Wait a minute. It’s not in any way funny, and if you do it, I hope that cashier drops the bill in alarm and instantly has security restrain you while she calls the police, advising that she caught the fake-$50 bandit and obtained a full confession.

#4. Telling Your Server, “Oh, That’s Just What I Wanted!” After Being Informed What the Restaurant Is Out Of

Brand X Pictures/Stockbyte/Getty 

So have you ever gone to a restaurant and, instead of getting the specials, the server tells you what they actually don’t have? Yeah, it’s a bit of a drag, but I think that’s a pretty stand-up policy. Better than letting you get your hopes up. But y’know, whether it’s a good policy or not, your server sure as hell is not the one who made it. He or she just works for a place that says “Tell the customers up front when the kitchen has taken some things off the menu.”

But again, a good consumer is always on the lookout for the perfect opportunity to deliver a top quality zinger out of a mundane situation. So once your server says, “Sorry, but we’re not serving pork chops today,” the perfect thing for you to say is …

“Oh, great! That’s just what I was gonna order!”

George Doyle/Stockbyte/Getty 
“Get it? You’re a huge disappointment to me!”

This punchline is a little more subtle than our first one. See, the joke here is: “Feel like a dick, you shitty server. You’ve let me down!” Yeah, when you write it out, it kind of doesn’t seem that hilarious, and yet that’s the joke. This is not to be mistaken for when you actually were going to order an item they’re out of and you mumble something like “Oh, that’s what I was going to order, I think I need another minute.” That’s just a normal thing to say. This is just, man, I don’t know, but it happens. So if your server replies, “Really? But I think you’d better order a sense of humor or, I don’t know, functional genitalia,” then you kind of had it coming.

#3. Ordering a “Tall Blonde” at Starbucks and Then Adding … Anything

Kris Connor/Getty Images Entertainment/Getty Images

Have you been to Starbucks? Of course you have. No one’s strong enough to resist their subliminal advertising messages encoded into the Norah Jones and Arcade Fire CDs. So as you well know, Starbucks does this thing where they call a “small” a “tall.” This shouldn’t be too surprising to you because they also call a cup of “charred, burned axle grease” a cup of “coffee.”

Stockbyte/Stockbyte/Getty Images
Starts your morning right and helps the gears in your industrial generator fire smoothly!

What you might not know about Starbucks, though, is that they make a coffee referred to as a “blonde.” You can see where this is going. All over this great land of ours, there are men craving an overpriced and decidedly mellow small cup of coffee who can’t wait to proclaim …

“Give me a tall blonde!!!”

And then they wink or say “hubba hubba” or do absolutely anything to indicate they’re talking about a sexy lady!

This isn’t funny. It will never be funny. If you think this is funny, there’s an excellent chance no woman will ever want to talk to you, tall, short, blonde, or otherwise. Say “tall blonde, please,” and nothing else, or learn to drink a stronger coffee instead of one made from the tears of dewinged fairies.

 

#2. Saying “Hey, I Didn’t Order This!” When Your Check Comes

 

Jupiterimages/Creatas/Getty Images

 

The fun thing about this list is that if you are a very talented “restaurant comic,” you can conceivably use two of these jokes on the same person. So let’s set the scene: You started your meal with entry #4, where you made your server feel silly for telling you they were out of pork chops. Then what? Well, I’m guessing you spent the next 40 minutes using the ketchup to make some great blood-based joke or arranged your food in the shape of a face and made it talk while you did silly voices. You were a pretty cool customer, but unfortunately your server really missed some of your best material. Fear not, because even if your server is desperately avoiding you while shivering from third degree douche chills in the kitchen, he or she has to come back to you at least one more time. That’s right. They have to give you the check. And when they do, you can say …

 

“What? I didn’t order this!”

 

Hemera Technologies/AbleStock.com
And be sure to make the appropriately horrified face so you can really sell it.

 

If you’re this customer’s server, may I suggest you pull up a chair and explain in detail that he has entered an establishment where food is exchanged for money.

 

“No, no, I know,” he’ll say.

 

“But then why are you talking about ‘ordering’ something that comes as evidence of the amount you owe for what you’ve already ordered?”

 

“Well, it was a joke,” he’ll say.

 

“A joke? Oh, I see. So in your ‘joke’ you’re playing a pretend game where the check is also like a food item you could order?”

 

“I guess …”

 

“And you’re saying you didn’t order this, because you don’t want to pay it.”

 

“Right.”

 

“OK,” you’ll say. “Thank you for explaining that joke to me. I get it now, because it was a check and not food, but you pretended it was sort of like food and, therefore, should have only been brought to you if you had ordered it. OK. Very good.”

 

And that is how you deliver the old reverse douche chill!

 

#1. Asking for Awesome Absurd Items When Asked “Anything Else I Can Get You?”

 

David De Lossy/Photodisc/Getty Images

 

Very often, when you’re dealing with a considerate employee, they will do more than the bare minimum. That’s why, after they answer your question or bring you your check or provide the service you requested, they’ll ask, “Can I get you anything else?” But just because they’re being polite and considerate, don’t let that stop you from making a shitty joke. It’s just too good, y’know? I mean, you can reply …

 

“Yeah, a million dollars!” or

 

“How about a date with a Playboy playmate!” or

 

“Some functional genitalia!” (if they’re Cracked’s Felix Clay)

 

And of course, if a hot waitress is asking the question, then how can you not say …

 

“Yeah, how about your phone number.”….this joke is actually so overdone that I stuck it in my forthcoming novel just as an example of a character’s cringeworthy behavior.

 

Digital Vision/Photodisc/Getty Images
And then you can watch a little more of her life essence slip away.

 

It might be tempting to make an easy joke, but you should find a way to make new things sound tempting. Things like not being a humorless clod wasting everyone’s time. And don’t give me that “Oh, I’m just trying to brighten their day” bullshit. If you really wanted to do that, you’d say, “Nope. I’m all good here. Thank you very much.” That works much better.

Sourced from: http://www.cracked.com

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Why Do Walmart Workers Walk Out? Let Them Tell You.

Why Do Walmart Workers Walk Out? Let Them Tell You.EXPAND

Last month, the National Labor Relations Board charged Wal-Mart with illegally retaliating against workers trying to organize. Wal-Mart says those workers’ activities don’t deserve legal protection. This seems like a good time to hear from some actual Wal-Mart workers.

The current NLRB case, as the Wall Street Journal notes, is somewhat of a test case (although union busting is nothing new to America’s wealthiest family). Wal-Mart claims that it was within its right to discipline workers because, rather than engaging in a traditional union-organized strike, they were participating in “intermittent” actions like temporary walkouts and protests, which are “hard to distinguish from absenteeism.”

Many Wal-Mart workers have willingly taken a very real risk of losing their jobs in order to participate in the recent protests and walkouts. Why? Here are four stories that were sent to us in the past several months by current and former Wal-Mart employees.

“Go chill out”

I had worked for Wal-Mart once before and quit due to a manager that constantly gave me shit. But I needed a job and figured if I worked for the Wal-Mart on the other side of my city it would be fine. I was hired for maintenance orginally. It was hard but I worked on my own so I didn’t mind. It was overnight so there weren’t even reallly any customers. Then the stockers needed help one night and they pulled me in. Again, I didn’t mind. Work was work.

Well I was so quick and helpful they asked me to stock full time with a 25 cent raise. I said yes. That was when shit went down. They didn’t train me at all. I’m a slender female with knee problems and they had me lifting boxes that were 50 or more pounds. I asked, ASKED, for training to do my job correctly and safely. I had never had a job like this so I was just lifting things however. They said they would train me and never did.

Then one night, lifting a heavy box, I twisted wrong and tore the tendons in my knee. They sent me home. No hospital. The next day I tried to call in so I could go to the doctor. My knee cap was the size of a baseball. They insisted on me coming in and filling out forms and them taking me. The only reason I went is because they said they would pay me for it. I was allowed to go to work but had to be sitting or using my crutches. They insisted I come in so I did. I asked my manager what I was supposed to do and his response was, ” I don’t know, go chill out somewhere.”

I was a little unsure but said ok and went to sit in the break room so if he thought of something I could do I would be close by and easy to find. A little more than halfway through my shift, two other managers came to find me and asked what I was doing. I told them what the other manager had said and they took me to his office. He called me a liar, said he told me to go fix the clothing displays, and fired me. He also blacklisted me so I can never work for the company again. Oh and that last paycheck for the two weeks of work I put in before getting hurt and what they promised to pay me if I let them take me to the doctor? I never got a dime.

Making Wal-Mart work for you

I started out when I was 18 as a cashier and quickly realized it was a terrible job because I never got to sit down and all I heard was complaints from customers. The cash register is the dumping ground for any and all complaints the Wal-Mart shopper has about their shopping experience or anything else. You are held hostage by the register, you can’t just wander off or tell the person you have to ‘do something else…over there’ and walk away. So I quickly requested to move to the Lawn and Garden Dept. It has an outdoor area where you can pretend to be busy or hide where customers and managers can’t find you or bother you. I would often ride around on the forklift moving stuff around and pretending to work and no one could bother me.

I quickly realized that the Wal-Mart I worked at was such a huge place with so many people working there it was easy to disappear and be anonymous. I would often show up to work 1-2 hours late, take hour or more long lunches when I was only allowed 30 minutes and no one ever said anything to me about any of it. I could pretend to do work outside and not be bothered, most of the time if I just looked busy and avoided eye contact customers didn’t bother me. I can’t count the number of times I saw people stealing things and did nothing. Once I was working as a cashier and a person came up with a trash can to purchase. The lid on the can accidentally fell off and I noticed there was a bunch of stuff in the can, jewelry, clothing, shoes etc. The guy quickly put the lid on the can and looked at me and I didn’t say anything. I rang up the trash can and on his merry way he went. I didn’t really care enough about Wal-Mart to try to stop theft and I figured Wal-Mart stole wages from people through denying to pay people over time and had taken out life insurance policies on employees and cashed them in so what does it matter if people steal from Wal-Mart, it evens out.

Pretty much everything you’ve heard about Wal-Mart is true, it was widely known that female employees were paid less than male employees, they showed anti-union videos and gave trainings, I was outraged by these things but there wasn’t much I could do but get what I could from Wal-Mart and move on. It was a crappy place to work and I would never go back to it but during that time in my life I made it work for me.

Happy Thanksgiving

I have a family member who has worked for Wal-Mart for 8 years. Yesterday she was let go after just having worked 4pm to midnight for them on Thanksgiving. She has built her pay to over $12/hr. The reason they let her go is because for the third time in a year she forgot to take a lunch during a 6 1/2 hour shift in which you have to. She thought it was a 6 hr shift in which you do not have to take one. In there great mercy and forgiveness, they will allow her to reapply in 6 months, but her pay will go back to minimum wage. SHAME ON YOU WALMART!!!!!!!!!!!!!! As of today I’m done shopping there.

My fault

I am one of the past Walmart employees .. I worked 30 to 40 hr weeks , payed only a part time wage. I was told many times that I would not be lifting anything over 20lbs because of back issues, but ended up lugging 100lb or more flats of water without the assistance of a machine on a regular flat roller. I was told to clock out at lunch so I didn’t get paid and that if I did overtime it would be off the clock. I was flirted with by managers and the straw that broke the camels back was when I passed out, hit my head on the floor and was told that I had to be at work the next day. They let me off work, but offered no health care for me as I was “part time” and no one rendered medical aid when I passed out. I was told not to talk about what happened at work and that it was my fault.

One can see how Wal-Mart employees—and Wal-Mart itself—could benefit from a little organized labor.

Sourced from Gawker.com

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The 17 Worst People Every Waiter Will Inevitably Serve

If you can check all of these off, it’s time to switch professions.

1. The Power Luncher

The Power Luncher

Thinkstock

*Interrupts you while you’re saying the second syllable of your name.*

2. The Table of “21 Year Olds”

The 17 Worst People Every Waiter Will Inevitably Serve

These are probably all fake IDs, but precisely no one has time to check.

3. The Table with Pets

4. The Huge Group of Teenagers

The 17 Worst People Every Waiter Will Inevitably Serve

And hearing them whisper “I tipped 10%. That’s fine, right?”

5. The Gluten-Free Vegan With Lots of Questions

The 17 Worst People Every Waiter Will Inevitably Serve

I can totally check, but yes, there’s almost certainly gluten in absolutely everything.

6. The Europeans With No Concept of Turn Over

The Europeans With No Concept of Turn Over

Thinkstock

*Sips single latte for THREE HOURS.*

7. The Unwelcome Flirter

The 17 Worst People Every Waiter Will Inevitably Serve

This is a place of business.

8. The Awkward Couple

No server enjoys having to interrupt the profound awkwardness that exists between two people who should have swiped left.

9. The After Church Crowd

The After Church Crowd

10. The Refill King/Queen

11. The Picky Eater

The 17 Worst People Every Waiter Will Inevitably Serve

What mayo? Where? THERE IS NO MAYO ON THIS I SWEAR TO YOU.

13. The People You Know But Are Not Friends With

The 17 Worst People Every Waiter Will Inevitably Serve

“How have things been since 2007??”

14. The Table With Unruly Children

15. The Birthday Dinner

“Hey, it’s our friend’s birthday. Do you guys do anything special for birthdays? Could you guys sing for our friend’s birthday? Can you take like, seven photos of us. It’s our friend’s birthday.”

16. The People Who Made it “Just in Time”

17. The Snapper/Clapper/Doer of Absolutely Anything That Isn’t Saying “Excuse Me” To Get Your Attention

The 17 Worst People Every Waiter Will Inevitably Serve

Mad TV / Via giphy.com

 

Sourced from Buzzfeed.com

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