Life as a Server Archives - Page 20 of 23 - I Hate Working In Retail

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16 WAYS YOU’RE MAKING YOUR WAITER/WAITRESS HATE YOU

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Fact: people in restaurants can be terrible, and being terrible can seriously piss off the people who touch your food and drinks. These are the last people you want holding a grudge against you. But there’s a way around it. Take a look at this handy guide to things that really get under the skin of your server… and then do the exact opposite.

Splitting a bill 30 ways, especially after it’s been delivered
Most servers are happy to split a bill up; just give them a heads up before you order. Other places don’t allow split bills, so have cash on hand. Otherwise, you’re forcing a server to do math that would give Archimedes a headache.Linger during a dinner rush
There are dozens of people waiting. Maybe you should show your friends pictures of your dog in costumes somewhere else, instead of filling up on water like a camel while starving people drool over your table.

Say, “Oh, I didn’t like this — can I get something else?”
You ordered the miso-glazed salmon before realizing you like neither miso nor salmon. And you hate hyphens. If you want little nibbles, hit up a tapas bar or Old Country Buffet.

Slip him/her your number
Classic, classy move, Robert Browning. If she wanted to see you in a situation where she wasn’t being paid to be nice to you, she would have given you her digits.Write a message on a receipt in lieu of a tip
“You look great today” isn’t gonna get anybody a post-work drink, or, you know, food for their kid. And “the service was terrible” isn’t going to get you any further away from the gates of hell. If you aren’t gonna tip, the lack of money will make your point.

Tip in change
Unless you’re packing a handful of quarters or Sacajawea dollars, nobody wants to deal with the contents of your car’s cup holder, especially your sticky-ass pennies.Ignore the list of ingredients, then send an order back because you have allergies
You have celiac disease and you just ordered a sandwich on sourdough with a side of bread pudding and a Hefeweizen. You don’t get a re-do on that.

Use a Groupon, then give a discounted tip
Getting a meal for 50% off doesn’t mean the service is also discounted.

Snap, scream, or whistle
Unless you’re an unfrozen caveman, this is an unacceptable mode of communication.Say you’re friends with the owner and expect special treatment
This is an especially bad idea if the owner is a prick. Unless you can produce a full back tattoo of the owner, your so-called relationship is dubious.

Order off-the-menu items
Yes, they have fish. Yes, they have rice. No, the folks at the Italian place aren’t gonna make you sushi with risotto. So don’t ask.

Send a half-eaten entree back
“Oh, this is overcooked,” you say, as you slide a half-eaten steak and missing sides over to the server. Was the other half medium-rare?Blame the server for everything
You are aware the server didn’t make your food, right? Or set the hours of operation? Or price the menu? Or clean the plate? Or forget to put a gluten-free option on the menu (seriously, enough with the gluten!)? She’s also not the complaint box. Direct your rage elsewhere, Dr. Banner.

Leave literature of any kind
A pamphlet about the virtues of living a Godly life might be enlightening, but pamphlets don’t put money in the ol’ tithing basket. And nobody wants to see your post-hardcore slowcore band, so save that flyer for a telephone pole.

Order while on the phone
These people are also likely to yammer throughout dinner, and can’t figure out the correlation between talking to their wife and their burger coming with honey on it.Show up for a big table 30mins before the rest of your party
You get in. You get a table for 10 right at 6p. Then you sit there, alone, for 30mins while the restaurant has to turn dozens of people away. And the server feels too sorry for you to ask you to leave. Your pouty eyes and a-hole friends are costing her, and the restaurant, tons of money. Make sure to leave a nice pamphlet when you go.

 

Sourced from thrilllist.com

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Things I’ve Learned From Being A Waitress

When you work as a server you begin to change the way you would act if you were on the other side of the table. Working these jobs will teach you a lot about life, so I decided that after working as a part time waitress for the past six years that I’d put together my list of things that I have learned during this time.

1) The more money people have – the less manners they have

A sad but true fact. I’ve worked in both small and large restaurants but when I started a job in probably one of the worlds most famous hotels where everyone is pretty much loaded I was unprepared for the lack of manners they seemed to have. After having  people roar at me, swear at me and refer to me as ‘girl’ I decided that smaller local places were a far nicer environment to work.

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2) Everyone assumes that they are more intelligent than you

Just because I work a part time job in catering please don’t assume that I’m ignorant. A perfect example of this was one shift in a concert venue bar-  my colleague and I were working at an André Rieu concert – this guy is a famed violinist and my friend and I, who both study music were discussing what he was playing while we were cleaning up. An old lady overheard our chatter and she said  “I don’t suppose your generation knows much about classical music” -Actually -said my colleague – “we are both fully trained classical violinists”. She had nothing to say after that.

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3) People treat you differently when you have to clean up after them

Often the word ‘servant’ and ‘server’ get confused in some customers minds…

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4) How to tip

After working in the catering industry for a while you quickly learn the importance of leaving a tip. A bad tipper is someone who has the money to tip yet decides that they won’t waste their money on it. Often the best tippers are those who have worked similar jobs.

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5) Throwing away perfectly good food when you’re on minimum wage is soul destroying

Again this is a problem in bigger fancier places who can afford to throw away rather than give it to the people trying to pay for everything from a basic wage.

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Getting caught is not an option.

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6) I’d rather be tired than broke

At the start of a long shift I always tell myself this.

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7) Humour in your daily routine makes everything easier

Having a laugh with your colleagues is the best way to make time go faster and make everything seem better. There is nothing worst than a boring bunch of people.

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8) As does music

Nothing is more soul destroying than a loop of basic elevator music- If there’s some upbeat music, you’re going to work twice as well.

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9) That kindness goes along way

Being kind to other staff and customers when you’re in a shitty mood is difficult but you never know what kind of time the other person is having too. Just be nice.

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10) I’ve become a master of the fake smile

It’s part of this job- the faster you learn how to do it the better you will get on with everyone involved.

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11) Confidence is key

Letting the customer see you sweat will automatically make them seize power and control of the situation – If you act confident and use your fake smile you have nothing to worry about. Confidence is key.

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Sourced from collegetimes.com

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By

9 Reasons Why Everyone Should Work In A Restaurant At Least Once

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1. You see that money has nothing to do with generosity. You’ll get rich people who leave the saddest, most insulting tip, all in crumpled up dollar bills (or occasionally pocket change). You’ll get tables of celebrating people, ordering champagne and lobster and steak, who suddenly become spendthrifts when the check comes. And then you get a table of really chill people — often industry people themselves — who make sure to compensate well for a job well done, even if they just ordered the lunch special. The intimate knowledge of what people earn, and what they actually give, is something that few other jobs can provide.

2. You know what it feels like to be treated like a servant. I once had someone snap at me while I was walking away from a table. Like, literally snap. Like I was a butler that they had hired to attend to their personal estate. And in order not to get in serious trouble, I had to smile and ask what I could do to help. People will treat you like you are working for them and them alone, and will withhold a decent tip if you don’t. And swallowing your pride to accommodate that does wonders for your humility and empathy.

3. It tests your limits, physically. You don’t know “tired” until you’ve been on your feet, running back and forth, carrying food and drinks and constantly getting yelled at from every direction — for fourteen straight hours. (With maybe a half hour to scarf down a plate of food while playing with your phone in the kitchen.) Once you can pull a double and then get up in time for brunch shift the next day, you know you’re capable of anything.

4. You become a salesperson. You learn to turn a steak sandwich into a filet mignon, convince cheapskates to go for the nice bottle of wine on a date, and make sure that there is not a negative thought on a client’s mind the entire night. Selling is an art form, and learning it in trial-by-fire like that is invaluable. Few other jobs provide such an instant assessment of your skill as a salesperson.

5. You learn to work as a team, in a really immediate way. While at office jobs you will often be in team-oriented situations, it’s not the same as at a restaurant where, in order to get through exactly one shift without anything catching fire depends on well-organized teamwork. People help each other, cover for each other, pay each other out, and can’t work unless everyone is putting in their share. If you all want to get out in time to go to an after-hours bar (and have the money to do it), everyone has to put aside their ego and do good work. If you slack, everyone will know, literally within a few minutes.

6. It teaches you to be patient with strangers. Being patient with aggravated, disrespectful strangers is maybe one of the most useful life skills anyone can learn. Being able to put aside personal preference for the greater good of getting the job done takes a lot of effort, but having someone who treats you like the source of all their problems, and having to pretend to love listening to them complain, pays off when you’re at, say, the DMV.

7. The friends you make there are unlike any others. When you meet someone in the context of working at a restaurant, you are a very open, unfiltered version of yourself. You walk back into the kitchen swearing about customers, eat an untouched plate of sent-back calamari with no shame, and do shots of Rumplemints on a Tuesday night after shift is over. You can be open, and kind of crude, and don’t have to worry about “professional decorum.” Often restaurant friends last for years after you leave the restaurant, just because you got to know them in such an intimate way.

8. You appreciate cleanliness in a way you never did before. Cleanliness, an organized work station, and — especially — a slip-free floor are of utmost importance. Not keeping your surroundings clean and fresh will always be a habit, long after you stop obsessively washing your hands during a shift.

9. You learn to accept completely dropping all your standards of cool, via having to wear an absurd uniform, being degraded by your boss, singing Happy Birthday to strangers in public places (or some other jingle that your work forces you to do, such as the humiliating Coldstone songs you have to sing upon receiving a tip). Also being forced to say shit that you think is terrible (“Hi, I’m Chelsea, welcome to Spaghetti Factory, where everything is fun all the time! Do you want to start off with some cheesebread?”) You might think you’re cool, but once you start your shift, you’re not cool anymore. And honestly, it’s good for the soul.

Sourced from thoughtcatalog.com

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