Retail Stories Archives - Page 19 of 63 - I Hate Working In Retail

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The Reasons Working in Retail Will Drive You to Madness

To be successful, you need to persevere to achieve your goals.  Just kidding, it’s all about who you know – and you can’t deny that fact.  So what happens when losers like me don’t have the right connections?  Well, the world is full of throw-away jobs, and they will be your primary source of income until you gain friends in high places.  But for now, you’re stuck faking a smile to people who spend a fortune and drive away in a brand new Porsche.

4) Mingling with the 1% 

This doesn’t apply to the majority of retail stores, but it’s certainly something that you’ll have to deal with if you’re like me.  I currently work at a popular designer clothing store, which I won’t name for the sake of my employment.  The mall that I work at is in an affluent area, so every five or so cars you see will be a Mercedes or a Lexus, with a few Ferraris and Maseratis thrown in for good measure.  The place reeks of money.

These rich people come into my store already carrying Nordstrom and Louis Vuitton bags, and then they go on to spend more money in one transaction than I make in two months.   When I first witnessed this, I thought to myself, “Wow, it must be nice to be that well off.”  But after a few thousand times, my thought process shifted to “I’ll never be that successful.  I’m such a goddamned failure.”  However, this doesn’t mean the 1% are arrogant pricks like you’d expect.  Some of the nicest customers I’ve encountered were among this demographic.  The only reason I hate interacting with them is because their mere existence makes me feel like a waste of life.  It many not sound like something that will affect you, but after a while, you’ll be reaching for the nearest bottle of booze and the nearest gun after every shift.

3) Dealing with Terrible Human Beings

Bad customers are a mainstay in the universe.  It doesn’t matter whether you work at Wal-Mart or Prada, you’re going to encounter the annoying bastards who think it’s your fault that the company charges so much.  I refer to them as Price Nazis.  These people are mad that they can’t get a discount on a DVD, or a reduced price on a t-shirt that they clearly sabotaged and claim it was like that when they found it.

They’re going to vent this unparalleled rage upon you, and there’s nothing you can do but tell them “I’m sorry, we can’t do that.”  When you say this, it will only make them angrier.  They’ll ask to speak with your manager, who will tell them the exact same thing.  If you’re lucky, they’ll just roll their eyes and storm out of the store.  If you’re not lucky, they’ll throw every single curse word in the English language at you, brag about how much better they are than you because you’re still working in retail, and they might even approach other customers and loudly tell them that your customer service is horrible.  I’m not exaggerating, because I’ve seen it before.

On a similar vein as the Price Nazis, the Discount Fetishists love nothing more than grabbing everything in the store, shoving it in your face and asking for a discount.  When you say no, they get a look in their eye resembling someone who just learned they have colon cancer.  When you direct them to the sale section of the store, they don’t bother looking for anything because to them, a mark-down is just not the same as a discount.  Eventually, they’ll leave without annoying you further – unless they’re the Barterers.

The name is pretty self-explanatory for these people.  They’ll continue to try to convince you to bring the prices down.  Some of them will even try to offer services in exchange for your coveted employee discount.  One customer in particular seriously offered me a pair of Beats headphones if I bought some items for him with my discount.  I obviously declined his offer, and sternly told him to go find someone who is dumb enough to risk their job over such a meager bribe.  Honestly, there are only a handful of people I’d risk my employment for,  and they are Mila Kunis, Scarlett Johanssen, Mila Kunis and Mila Kunis.

2) Insane Hours

If you’re unlucky enough to have open availability, you are going to be scheduled for shifts that can literally kill you.  Last month, I worked from 4pm-1am one night rearranging the store.  The next day I had to come in at 5am to finish what we started doing the previous night.  I live roughly 25 miles away from my store, so I have to leave about an hour early to beat the morning commute traffic on I-880.  So that meant I had to wake up at 3:30am to get to work on time.  Do the math.  I seriously was only able to get a half hour of sleep that night before I had to wake up and get ready again.  And I’m not the only one who has to deal with this.  One of my managers lives A FUCKING HOUR away from our store, so you can imagine the how awesomely horrible her days are.

There is no reason to be physically and mentally tormented to such a degree.  The only silver lining for this situation is a bigger paycheck, so tha–oh wait, retail pays CLOSE TO NOTHING.  In exchange for years being taken off of your life due to sleep deprivation, you get just enough money to pay the bills.  Sometimes.

1) No Future

If everything I’ve already mentioned isn’t enough to make you snap, this one certainly will.  Every entry-level employer will tell you “this isn’t a job, it’s a career!”  If you don’t feel the powerful urge to punch them in the throat when they say this, congratulations, you’re fucking insane.  It’s a safe bet that the employees don’t want to work there, and none of them see it as a career.  This applies to all retail stores, to fast-food restaurants, and any other job that doesn’t require a college degree.  Seriously, the next time you find yourself at one of these locations, observe the employees.  Do they seem like they truly enjoy being there?

And don’t think it’s any better for the managers and bosses.  I’ll guarantee that exactly none of them grew up with the goal of becoming the manager or the district head-honcho.  While their pay might be somewhat decent, the amount of work they have to endure just isn’t worth it.  But the worst part?  This is their CAREER.  This is what defines them.  If they were to be killed by a drunk driver tomorrow, the newspapers would say “Target Store Manager Killed In Car Accident.,” or “Macy’s Employee Hit By Car.”  It doesn’t matter if they’ve been there for years and worked their asses off to move up, they’ll still be ridiculed for not having “a real job.”

Now imagine how it is for us regular employees.  If I were to be killed while employed at my current job, my family would probably feel shame for my lack of accomplishments rather than sorrow.

So the moral of this story: go to college.

 

Sourced from wreckedreview.com

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Just Go! The 10 Essential Rules of Drive Thru Etiquette

Just Go! The 10 Essential Rules of Drive-Thru Etiquette

Hillary Clinton once wrote about it taking a village to raise a kid. Whether or not you’re a Clinton fan, it’s tough to fault her basic premise, that being that there are things outside of your control that will impact your child’s development.

And so it goes with so many things in life. No matter how carefully we prepare and execute, we are helplessly reliant on the actions of others for the activities we plan to proceed smoothly. Nowhere is this principal better realized than at a fast-food restaurant drive-thru.

According to one version of history, the first drive-thru lane of any stripe opened in 1930 at a bank in St. Louis. Rumor has it that the first time anyone yelled “Get a move on, will ya” from a running car was at that bank later the same day.

How many times have you pulled into a McDonald’s, looking for nothing more than a quick cup of coffee or large Diet Coke, only to have your schedule utterly decimated by the guy in front of you in the drive-thru queue holding a conversation with the cashier through a speaker phone.

Indeed, the drive-thru lane is a crap shoot, one which can pay off big in terms of time saved, or ruin your morning by trapping you in a hellish swirling vortex of exact-change seekers and menu-question askers. I humbly submit the following in hopes of improving drive-thru efficiency.

Attached please find the 10 Essential Rules of Drive-Thru Etiquette. Feel free to copy the rules and distribute them at your favorite drive-thru. And remember, you may be ready to zip through the drive-thru, but if the other villagers aren’t in a hurry, you’re probably screwed.

 A 10-Point Pledge

Pay Attention. Your text message is not more important than me getting my Diet Coke. Pull up and be alert about it. You can text your BFF about the rude idiot honking behind you in line later.

Know What You Want. Seriously, it’s McDonald’s (or Burger King, whatever) everything is a freaking muffin of some sort with eggs and/or sausage. If you’re looking for a little breakfast variety, you are in the wrong place. If you have any questions to ask about menu items, PARK AND GO INSIDE.

No Special Orders. If you are only substituting bacon for sausage, I guess that’s fine—though even that can slow things up. But, if you’re going off the menu with such cashier confounding requests as “folded not fried eggs” (I’ve actually heard this) or extra-crispy hash browns (I’ve heard this, too), PARK AND GO INSIDE.

No Bulk Orders. If your messed up, crossed-out, and heavily redacted fast-food shopping list includes stuff for more than 3 people, PARK AND GO INSIDE.

Order at one time. Dude, seriously, the cashier is listening. You do not need verbal confirmation for each and every item you are ordering. Additionally, you do not need to stop ordering to yell “hello” several times while placing your order. The odds are really good that the speaker is working. Perhaps you need visual confirmation that you are being listened to, in which case you should PARK AND GO INSIDE.

Your kids get one shot. I am talking to you, minivan lady. The drive-thru is no place for a Grand Caravan with more than one kid in it. And why are you always surprised that there are choices involved when ordering a Happy Meal? If your kid can’t make up his or her mind about apple slices or french fries, PARK AND GO INSIDE.

Be ready to pay. The order screen is there for a couple of reasons, one of which is to alert you as to how much you owe for the McWhatever. The time to begin scrounging for exact change is not when you reach the window.

Additionally, if you think there’s any chance your credit or debit card is going to be rejected…1., maybe you should be eating at home? or 2. PARK AND GO INSIDE.

No chatting up the help. She’s a cashier, not a bartender. I am truly sorry about the lack of warmth in your life, but chatting up the cashier at McDonald’s is not going to fill that gaping chasm in your soul. If you’re serious about trying to woo the young lady, you could try hanging around until her break, but that’s just as likely to earn you an audience with a free-coffee-wielding law keeper.

Do not change your order. Nothing messes up the system like drive-thru patrons that modify their orders at the pay window. Seriously, what was it about the last twenty feet you traveled that compelled you to swap your McGriddle for a McMuffin? Here’s a helpful hint for the wishy-washy: Order one of each, and warm up the one you don’t want now for breakfast tomorrow.

You got your stuff, just go! Why did you just put your car in park? How long do you think this is going to take? Per Dante, there is now a level of hell for the people who actually unwrap each sandwich and inspect it while still at the pick-up window. And that level-of hell is especially brutal for the folks that then pass the bag they just received back into the store. Really, your ridiculously customized special order isn’t just right? Maybe next time you should PARK AND GO INSIDE.

Sourced from blog.consumerguide.com

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20 Stores That Refuse to Open on Thanksgiving

IMAGE CREDIT:

GETTY IMAGES

In recent years, the Black Friday craze has inched further and further into Thanksgiving. With stores opening as early as 5 p.m. on Thursday, festive dinners are being overshadowed by shopping frenzies. Retailers like to point the blame at consumers—in a survey last year, 38 percent of shoppers said they planned to shop on Thanksgiving—but opening a day early also runs the risk of cannibalizing sales that could have been made on Friday. Furthermore, with stores open the day before, the idea of going shopping in the middle of the night for already picked-over merchandise seems unnecessary.

But there are still stores that allow workers to stay home and enjoy the holiday. Here are some of the bigger retailers that will be closed on Thanksgiving.

1. DSW

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DSW issued a statement on their Facebook page explaining that they believe family comes first. As a result, they are closed for Thanksgiving, and not opening until 7 a.m. on Friday.

2. COSTCO

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The warehouse club has always had a reputation for being good to their employees. This Thanksgiving, the nearly 127,000 Costco employees will have the opportunity to spend the holiday with their families.

3. NORDSTROM

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Last year, the retailer distributed flyers that explained, “We won’t be decking our halls until Friday, November 29. Why? We just like the idea of celebrating one holiday at a time.” They’re continuing that tradition this year as well.

4. DILLARD’S

A Dillard’s spokesperson told ThinkProgress, “We choose to remain closed on Thanksgiving in longstanding tradition of honoring of our customers’ and associates’ time with family.”

5. BJ’S

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BJ’s Wholesale Club has confirmed they will be closed Thanksgiving. Last year, their CEO told HuffPost, “maybe call me old-fashioned, but I feel that it’s an easy decision to make [to stay closed on Thanksgiving].”

6. BURLINGTON COAT FACTORY

The retailer made a point of staying closed last year, as well.

7. REI

REI confirmed with ThinkProgress that they will be staying closed this year.

8. AMERICAN GIRL

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9. CRATE AND BARREL

10. JO-ANN FABRIC AND CRAFT STORES

“Out of respect to our Team Members and their families, Jo-Ann stores will not be open Thanksgiving Day,” explained Travis Smith, chief executive officer and president of Jo-Ann Stores, Inc. “We ask a lot from our Team Members during the holidays, and Thanksgiving Day is a valued tradition for many families. We believe it is important for our Team Members to be able to spend this time with their loved ones.”

11. T.J. MAXX

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“We feel so strongly about our employees spending Thanksgiving with their families,” says spokeswoman Doreen Thompson. “And we don’t anticipate this changing in the future.”

12. MARSHALLS

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Marshalls, like T.J. Maxx, is owned by TJX and will therefore also be closed.

13. PIER 1 IMPORTS

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Pier 1 traditionally decides to stay closed for Thanksgiving.

14. PUBLIX

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15. SIERRA TRADING POST

The Facebook page Boycott Black Friday confirms that Sierra Trading Post will closed for the holiday.

16. BARNES AND NOBLE

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Their website gives the following reason for staying closed: “We will be closed Thanksgiving Day, November 27 so that our booksellers can be with their family and friends. ”

17. RADIOSHACK

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RadioShack is open for all holidays, except for Thanksgiving and Christmas. They did once experiment with being open Thanksgiving, but decided their customers preferred Black Friday.

18. SAM’S CLUB

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Sam’s Club is closed on Easter, Thanksgiving, Christmas, and New Year’s Day.

19. HOME DEPOT

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Home Depot stays closed on Thanksgiving and Christmas.

20. PATAGONIA

When asked why, a spokesperson responded “It’s a holiday—we’re closed!”

October 30, 2014 – 10:00pm

 

Sourced from mentalfloss.com

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