Life as a Server Archives - Page 3 of 23 - I Hate Working In Retail

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The Weird Shit People Say To Waitresses

The service industry is a dark, dark place, where the people love food and hate people. Most students’ first jobs will be in the service industry, as bar staff or catering staff. Working as a waitress/waiter is a great way to make money, if you have the stomach for it. I love working as a waitress, but that doesn’t mean there aren’t days when I want to tell some rude bitch to shove it up her arse, because she’s not happy we don’t serve the particular salad leaves she wants. We have to deal with crap on a daily basis. A lot of customers really and truly suck, but they don’t even realise it. Ignorant rude fuckers. Here is the most common and annoying shit people say to waitresses.

1) Puns

‘Thanks a latte’ or ‘how’s the daily grind’… I get it, you’re hilarious. No, I’ve never heard it before, you’re so witty. This is a genuine laugh, honestly. I’m not laughing for tips, you’re an absolute riot!

2) Asking For Free Stuff

‘I’ll just have a glass of water’ they say, and sit there for hours without ordering a single thing. Cheap, stingy fuckers. There are customers willing to pay whose table you’re taking up.

‘Can I substitute the complimentary glass of wine for a portion of fries and a glass of coke? That’s the same price, right?’ No substitutions, follow the menu and stop being so annoying.

‘Have your prices gone up?’ Same price as last week, cheapskate.

3) Making Terrible Jokes

‘You missed a spot,’ when you’re mopping. Again, you’re just so funny, have you ever tried stand-up?

‘No, I don’t take sugar. I’m sweet enough.‘ Like I’ve never heard that before… idiot.

‘You should smile more.’ I’m clearly stressed out. Leave me alone.

4) Asking For Recommendations

‘What would you recommend?’ Just so you know, I’m obviously going to recommend the special. That’s what the chef is trying to get rid of.

‘What would you prefer?’ My taste-buds are totally different to yours. Why do you want me to pick your food? I’m here to bring you your meal, not select it for you.

5) Complaining About Other Customers

‘Those children are being really loud, could you ask them to keep it down?’ They have every right to be here, same as you. We are a family restaurant, families often include children.

‘Those customers are very noisy, can you please move them?’ Well, they’ve been here longer than you and are actually ordering food… So why don’t I move you to a quieter part of the restaurant?

6) Being Impatient

‘I know I asked for my steak well-done, but it’s been ten minutes’ After I warned you it’s cooked from fresh… Unless you want it medium, be patient.

‘Can I get some service over here?’ Yes, I’ll be with you in a minute, after I serve all the people who arrived before you.

‘Excuse me miss! Whenever you’re ready, can you get me (insert elaborate dish/drink here) right now’ This is usually accompanied by a grab of the arm, or a click of the fingers, while you’re balancing a load of plates on your arms, rushing to the kitchen with a million other things on your mind. Thanks friend.

7) Asking A Million Questions About Food

‘Is the soup gluten-free?’ It says it is on the menu. Anything marked ‘gluten-free’ will be gluten-free. You don’t need to ask. Are you just trying to make a point to your friends, that you can’t eat gluten? I’m sure they can read too.

‘Do you have [something that isn’t on the menu]?’ If it’s not on the menu, don’t ask for it. We cater for the menu we offer. If you don’t like it, go somewhere else.

‘What does the salmon come with?’ It says exactly what it comes with on the menu, can you not read? You read salmon, surely you can read the sides.

Over-pronouncing anything. You look and sound like a dingbat.

8) How They Want Their Steak Cooked

‘I’d like my steak well-done, but not cooked all the way through, just slightly pink and juicy.’ So, you’d actually like it cooked medium-well then? OK, I’ll let the chef know you haven’t a clue about meat-cooking preferences.

‘I asked for my steak to be medium well, but it’s pink inside can I get it cooked more?’ So, you actually wanted a well-done steak?

9) Coming In Five Minutes Before Close

‘Are you still open? You are? Great.’ Even though I just told you we’re closing in five minutes, you still sit down? Really? You’re just asking me to hate you.

‘Is there any chance of something to eat?’ Kitchen is closing, chef is leaving. Unless you want me to make you a sub-standard sandwich, go find somewhere that isn’t about to close so I can mop up and get out of here.

10) Asking About My Life

‘So, what’s your real job?’ OK last time I checked, waitressing was a real job. My money pays for the same things yours does. In fact, your money is funding my lifestyle. Thanks for the shots friend!

‘What are you doing in college?’ Whenever I’m asked this, I make up some elaborate back-story: I was studying marine biology and discovered some lost ancient coins on the seafloor of the Meditteranean and am now writing a research paper on it. Or that I own the restaurant. Every day a different story.

‘So…any chance I could buy you a cup of coffee sometime?’ Don’t hit on me and ask me out while I’m working. I’m getting paid to be nice to you. Plus, look at me… do you really think I’m single?

Sourced from collegetimes.com

 

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10 Signs Your Tip Is Probably Going To Suck

1. The one person at the table who was born in the 1800s is the one who insists on paying the check.

2. As soon as the customer sits down, they say something like, “Well, the last time I ate here, the service was horrible!”

3. Someone at the table says, “I don’t mean to be any trouble, but…” and then they continue to be nothing but trouble.

4. Everyone at the table is between the ages of 14 and 18 years old.

5. They begin their meal with a prayer.

6. They want to know how much something is going to cost with the tax.

7. The whole table only wants water to drink but then asks for extra lemons and a sugar caddy.

8. There is a Groupon on the table.

9. The table has at least five women at it who are all wearing a red hat and purple clothing.

10. The person who grabs the check says, “I’m a really big tipper.”

tip

Sourced from shiftgig.com

 

 

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Why People Who Don’t Tip Their Server Are Actually Assh*les

tip

If you don’t tip service industry workers, it doesn’t matter how good of a person you are in every other aspect of life, you’re being a scumbag.

There’s really no other way of putting it. On second thought, there is, but let’s keep this discussion relatively civil for the sake of productivity.

In my experience, bad tippers are rarely people you’d want to be associated with. They’re often very entitled, ignorant or narcissistic people who have never worked in the service industry and quite possibly haven’t worked a day in their lives. In essence, being a bad tipper is a sign of poor character.

Throughout both college and grad school, I had multiple jobs in the service industry. I’ve been a pizza delivery guy, a waiter and a bartender at various establishments. When I didn’t receive tips, it was hard not to take it personally.

Anyone who’s ever worked in service can tell you that venting about the job is both necessary and somewhat of a pastime amongst fellow workers. At the end of a shift, you get together with coworkers, have a drink and let it all out.

The majority of the time, these conversations evolve into anecdotes about rude or unruly customers.

These cathartic narratives almost always feature customers who were difficult and condescending the entire time, and had the audacity to leave without tipping to top it off.

There is nothing that enrages people in the service industry more than this, and they’re completely justified.

If you’re going to order food for delivery, drink in a bar or eat at a restaurant, make sure you tip. Plain and simple.

By Not Tipping, You’re Depriving People Of Their Livelihood

The minimum wage in the United States is pathetically low. People should be paid a living wage. No one should have to work multiple jobs just to make ends meet.

The cost of living is getting increasingly higher, especially in cities, and the minimum wage should be adjusted to accommodate it. It’scommon sense and both a sound and humane economic policy.

To put this into context: In New York City, one of the most expensive urban centers in the country, the minimum wage is $8.75 an hour. Yet, a living wage for one adult in NYC is $12.75. Multiply that number by more than two if this hypothetical adult has a child.

Far too many people are not getting paid enough, and they’re struggling to survive as a consequence.

People in the service industry have it even worse in many ways because they aren’t guaranteed the same wage as everyone else. Due to the tipping culture in the United States, their hourly wage has been adjusted and is often less than half of the standard minimum wage in many states.

In NYC, the food service minimum wage is $5.00, and for other service industry workers, it’s $5.65. Thus, even if people in this industry work full-time, for 40-hours-a-week, after taxes their monthly paycheck will barely provide enough to pay for a week of groceries.

Indeed, tips are service industry workers’ salaries. If customers don’t tip them, they won’t be able to cover any of their basic expenses.

I know what you’re thinking: What if the service is awful?

There’s a very simple answer to this question: You should still tip them. You made the decision to have other people make your food or drink and bring it to you, and if they fulfill that basic requirement then you need to pay them for doing their job. Always tip at least 15 to 20 percent. If the service is outstanding, tip even more.

If you don’t agree with that policy and believe that tipping is degrading or shouldn’t be necessary, here’s another solution: Call up your local representative and pressure them to push for a living wage for every American worker.

Given the contentious nature of the debate surrounding the minimum wage, however, that’s probably not going to happen any time soon.

 

Service Industry Workers Aren’t Always Perfect, But Neither Are You

It’s true that we go out to eat and drink because we want to have a comfortable and enjoyable experience. If your server or bartender is slow, rude, inattentive or incompetent, you could feel justified in not tipping him or her.

Yet, consider the fact that these people are only humans and that all people have their off-days. Perhaps their significant others dumped them right before their shift, or they just got a call and learned a family member is in the hospital.

It’s incredibly difficult to fake a smile in these situations and be polite to patronizing customers who treat their servers like actual servants instead of human beings.

Even if you’re an amiable customer who doesn’t fall into this category, remain cognizant of the fact that your server or bartender probably dealt with a difficult customer at some point that day.

When you’re running on empty, and struggling in other aspects of life, one moment and one customer can ruin an entire shift and your demeanor during it. If you’ve never worked in service, it can be difficult to understand this.

A lot of service workers are facing major obstacles in their day-to-day lives. Many of them are poor students or struggling single parents. In essence, you never know what kind of personal battles a stranger might be fighting, so be kind.

Not to mention, a lot of what goes wrong in restaurants or bars is completely out of the control of servers. When food comes out slow, it’s often the kitchen’s fault.

When the bar isn’t properly stocked, it’s because the manager didn’t place the correct orders, or the bar-back is lazy and isn’t bringing the bartenders what they need.

This is precisely why the best tippers are often people who currently work or have worked in the service industry. They know we’re all only human and that restaurants and bars can be hectic and inefficient places.

Likewise, people’s perceptions of “bad service” are inherently subjective and often a product of a disproportionate sense of entitlement.

We should all be glad we are privileged enough to live in a country that’s safe and prosperous enough for us to go out and enjoy a meal or drink made by someone else.

Do the right thing, and always tip. Don’t deprive people of their livelihood.

Sourced from elitedaily.com

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