retail lists Archives - Page 21 of 35 - I Hate Working In Retail

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16 Things All Woolworths / Coles Workers Hate Hearing

1. “Do you work here?”

16 Things All Woolworths / Coles Workers Hate Hearing
Disney

Well I AM wearing a uniform AND a name tag AND I’m standing behind a register / stocking shelves. So yes, yes I do.

2. “You don’t have it?! Fine. I’m going to Coles / Woolworths / Aldi / some other competitor.”

16 Things All Woolworths / Coles Workers Hate Hearing
Castlerock Records

Also applicable: “I can get that cheaper somewhere else.”

3. “Hey we’re really busy can you come back from your lunch break early.”

16 Things All Woolworths / Coles Workers Hate Hearing
Morgan Creek Productions

***I would loooooooooove to****

4. “You’ve been working there HOW long?!”

"You've been working there HOW long?!"

Universal Pictures

THIS ISN’T MY DREAM! I HAVE PLANS!

5. “The customer is always right.”

16 Things All Woolworths / Coles Workers Hate Hearing
HBO

But what if they’re wrong?

6. “I know you’re closing but I’ll only be a second!”

16 Things All Woolworths / Coles Workers Hate Hearing

I do not care.

7. “Have a good weekend!”

16 Things All Woolworths / Coles Workers Hate Hearing
CW

I work weekends.

8. “Can’t you just look it up on your computer???!”

16 Things All Woolworths / Coles Workers Hate Hearing
Warner Bros.

That’s not how it works.

9. “Can you do this any cheaper?”

HBO

HBO

HBO

Oh yeah! Let me just call up Mr.Woolworths or Mr.Coles and get them to do me a solid by making everything cheaper for you in your crazy fairyland fantasy.

10. “Where’s the bathroom?”

16 Things All Woolworths / Coles Workers Hate Hearing

We either don’t have one, or there are signs LITERALLY EVERYWHERE telling you where they are.

11. “Is that your real name?”

16 Things All Woolworths / Coles Workers Hate Hearing
Warner Bros.

Yes. And it’s on my nametag. Because it’s my name. That’s how it works.

12. “It says I have to swipe my card again…Should I swipe again?”

16 Things All Woolworths / Coles Workers Hate Hearing
Paramount

Yes.

13. “How do you keep that smile on ALL DAY!?”

16 Things All Woolworths / Coles Workers Hate Hearing

14. “Why don’t you have this?”

16 Things All Woolworths / Coles Workers Hate Hearing
HBO

Because you want it. That’s why.

15. “What’dya mean I need the coupon? I don’t have the coupon!”

16 Things All Woolworths / Coles Workers Hate Hearing
AMC

Well then.
You.
Don’t.
Get.
The Deal.

16. “Y’know the .99 is just a trick. They say $15.99 but really you’re paying $16.”

16 Things All Woolworths / Coles Workers Hate Hearing

Yes. I know. Everyone knows.

Sourced from buzzfeed.com

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Are You Being An A-Hole to Your Cashier?

rp_screen-shot-2014-03-20-at-8-18-04-pm.png

I work at a “big-box” store like Target or Wal*Mart. I am a cashier. This is a pretty low-pressure, non-demanding job (the kind I can call in sick to whenever I feel like), which is perfect for me, a college student, at the moment. My co-workers (team members) are pretty much all decent enough and I get along with them just fine most of the time. The only factor that occasionally makes me hate the job is YOU. Yes, asshole customers, you come in several varieties, but you are all very much the same.

–The Bitch
This is an umbrella term for a diverse array of predominantly female asshole customers. The Standard Bitch isn’t trying to piss me off, it just comes naturally. It’s a tone of voice, a look, or a non-response to my standard friendly greeting that makes you an asshole customer. I’m paid to ring up your shit, not deal with your attitude.

The College Bitch is generally a more ditzy kind of whore, one who is always friendly to the cashier, but displays her bitchiness in her conversation with others. A common College Bitch scenario: “Oh I’m fine, thanks.” She turns to her friend, “So, is daddy going to pay for this stuff or is it going to be mommy this time?” This is always said with a sly smile on the face and a fistful of credit cards in the hand. The College Bitch is mostly a bitch because I HAVE TO WORK IN ORDER TO GO TO SCHOOL. Do you really need another pair of novelty-sized sunglasses, Paris? Do us all a favor and get on the pole already. We’d rather see you there now when your tits are still perky than later when you’re saggy and your parents have cut off your stupid ass.

–The Kid with His Own Money
Jesus Hulkamaniac Christ, parents! Stop giving your kids money to give to me. I understand that little Timmy has to learn how to deal with money eventually, but please lets not play this little game in a busy store like mine. My job is to ring up your shit and get you out the door so I can ring up the next asshole and get HIM out the door. I don’t want to wait for five fuckin’ minutes while your snot-nosed little bastard tries to figure out that he needs to give me FOUR dollars when something is $3.95. I will not baby-talk your kid or help them in any way, and if you give me a nasty look because of that, I’ll remember it and secretly break your shit next time I’m baggin for you.

–The Confused Foreigner
If you don’t know how our money works in this country, what are you doing shopping by yourself? Every time I have to pick the correct change out of the pile in your quivering palm because you forgot that the little silver ones are 10 cents and the big ones are 25, I’m going to accidentally ring up something twice. The red bar is used to indicate separate transactions, by the way. Use it. Do not tell me that your Enfamil and Pedialyte were supposed to be on a different credit card as I am handing you the receipt for them. Oh, and your items cost a couple dollars more than the tag said because of a little thing called sales tax. Dumbass.

–The Liar
“The sign said it was $12.99 or something, not $24.99!” Bullshit. I used to let you slide if your lie seemed reasonable or was within about $5 of the actual price, but I’m done with that now. If you don’t want to pay full price, leave it on the shelf. And don’t raise your fucking voice like I’M the mother fucker that sets the prices. I just ring the shit up. Your other favorite lie is “The sign said 50% off.” When I inform you that ALL of our clearance items have a sticker clearly stating the clearance price including all markdowns, you panic or get angry and thrust the item at me, saying that you don’t want it in that case.

–The Indecisive Shopper
You are usually also a Bitch, and decide at the last moment that you don’t want half of the shit in your shopping cart! “I changed my mind on these, I’m going to wait on this, I don’t want these any more, I meant to put this back.” Fuck you. If you don’t really want it, don’t bring it to me! “How much is that? Really? Well I don’t want it.” Who puts things in the cart without looking at the price? Who waits until they are at the POINT OF SALE to see how much a thing is? Give me a break!

–The Slow Mother Fucker
I can see you coming a mile away. You’re old, or young, or foreign, or just plain fucking retarded and can’t seem to figure out how this whole shopping dealie works out. You generally wait until I tell you the total to pull out your wallet or purse, then have a lengthy internal dialogue with yourself about which method of payment might be best to use at this particular time. Once you have decided, you write a check or try to insert your card upside-down into the reader for about 3 minutes. After I finally get your payment passed through and hand you the receipt, it takes you a good 5 minutes to gather up your bags and finally leave the fucking register. I would like to break your legs. At least then you’d have a reason to be so damn slow.

–The Clearance Shopper
Everything you buy is on clearance. Does your family know? Do you really need 15 plastic napkin rings for $.12 a piece?

–The Buddy
You always talk to me about how long I’ve been here, when my next break is, when I’m leaving, what it’s like working here, etc. You tell me you used to work in retail so you know how it can be, all sympathetic-like. You annoy me and I’m going to accidentally drop your things onto the dirty floor.

–The Cell Phone Talker
You refuse to call the person back in two minutes when we’re through. You insist on screaming into the phone or, worse, laughing the entire time I’m dealing with you. Hang up for a sec, okay? You can tell Roscoe P. Fuckwater about your sexual escapades when you see him at the AA meeting next week. The fact that you are distracted by conversation means that you won’t notice the double charges I accidentally on purpose made while ringing up your shit, though. So it’s not all bad, I guess.

–The Church Fuck
Nothing is worse than when churchy-types try and push their beliefs on you, except maybe when you are required by your job to be friendly to them. Generally you, a Church Fuck, will wait until I have handed you the receipt to give me two pieces of paper and tell me “I want to invite you to come to this function we’re having..” This caught me off gaurd the first couple of times it happened. I’ve gotten used to you old hags now though, and have since formulated the following response to your invitation: As I am tearing the paper in half and discarding it, I shall state “No thank you, Ma’am, I do not believe in your god.” I will then turn to the next customer and remark about how batshit nutty you must be to try and convert me while I’m on the god damn (pardon the pun) clock. If you come back and try your shit again, I’ll have you removed from the building for soliciting.

–The Last Minute Shopper
You run into the store five minutes before closing time and grab a shopping cart! You need a ton of shit and need it TONIGHT! You can’t wait until tomorrow morning because you have to stock up on pop-tarts and deodorant NOW. You make me stay in the store long after closing time, and I secrectly openly wish that you die in a car wreck on the way home. You also invariably have a problem with payment. Either you don’t have your credit card or don’t have your ID or need to take shit off the order so your cash will cover it.. it’s never just a smooth transaction! And you never realize that you’re unprepared until I have spent 10 minutes ringing up all of your shit. That’s ten minutes that you’re keeping me away from my house, my girlfriend, and my bed. You don’t know it, and obviously don’t care, but I gotta still DO SHIT after the store closes, and you’re holding me up! Die already!

–The Clothing Asshole
You buy a shitload of clothing and refuse to put it on the conveyor belt, saying that it’s too dirty. You want the hangars on, but want the clothes folded. You bitch at me about needing to wear them and not wanting wrinkles. Guess what, cheap-ass? You’re supposed to fucking wash clothes before you wear them. This means a trip to the dry cleaner for your business attire to have it pressed, or a 15-minute wash cycle when you get home. Stop being a lazy prick and just fucking deal with it. This isn’t Banana Republic. I’m not paid to fold your shit, just to ring it up, throw it in a bag, and take your money.

So there you have it, a brief look into what we, the people that ring up your shit, must deal with every day. Please do not be an asshole customer. I really don’t want to charge you twice.

Sourced from craiglist.org

 

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By

18 Confessions Of A Former Starbucks Barista

Flickr / sean_oliver

Flickr / sean_oliver

1. Dealing with customers is usually a pleasant experience, but occasionally, we would get someone who thinks we are dumb as nails and treat us like we were their butlers. A woman one time literally commanded me to put in three ice cubes into her drink. Three. No more, no less. Another time, this woman asked me to make her a whey protein shake using our blenders. She handed me a packet of the whey and said, “Put this into my drink.”

2. Good managers would actually be on the floor making drinks with the staff, but bad managers would hide in the back, doing what they do, and not build team camaraderie. (We hated those kinds of managers.)

3. Starbucks uses vanilla soy milk as the milk substitute. We don’t have control over what type of milk (or any ingredients that go into a drink) will be shipped to our stores. Plenty of people have asked, “When are you getting almond milk?” as if I have control over what comes and goes in the store. (Hint: we don’t!)

4. Markouts are really nice, especially if you have a cup of coffee every morning. It basically allows us to take a bag of coffee home for free.

5. You can use markouts at other Starbucks! And if you’re really nice about it, baristas will throw in something extra, because you’re part of the Starbucks family (and know all-too-well about the stuff you deal with as a barista).

6. We had to go through the Starbucks training regime even if we had previous experience with making drinks (and it is a boring, boring process). Also, the Starbucks espresso machine is actually a pseudo-espresso machine. The machine steams the milk for you until it gets to the proper temp and all you have to do for the espresso is push a button.

7. The amount you were paid per hour depended on the location of the store. I have some friends who made $7.90 per hour to $9.25 an hour — and they were both baristas. That’s a fairly large discrepancy, if you ask me.

8. Okay, so you might say, “You guys make tips, you can make up the rest with that,” but tips, my friends, are variables. It’s based on how long you’ve worked and the tip is distributed amongst the staff at the end of the week. So theoretically, if you worked 30 hours, you might get away with $30 to $60 in tips. But that all depends on the location of the store. If you’re in a highly tourist area, you might get no tips. I have friends who got $7 in tips for the entire week. We can’t live on this. Simply put, Starbucks makes it seem like tips are this huge added bonus, but they are so variable that it would be ridiculous to work there just for that.

9. At the Starbucks I worked at, on Black Friday, we would be in the store 2 hours before the Black Friday open time to get ready for the rush.

10. Holiday rush is probably one of the most frustrating and flustering times at bar. Long lines, irritated and stressed customers, means rushed drinks and crowded stores. We’re really trying to help you relieve your stress! Stop taking it out on us!

11. The “trainings” were kind of dumb. We really didn’t learn a whole lot about coffee. It was just memorizing what kind of flavors the coffee would pair with mainly to sell the food items with the coffee.

12. Sometimes, we had to meet a quota to meet to sell in-store items and occasionally, coffee. It was always a push to sell things.

13. At bad stores, employees that came to work regularly would not get written up, leaving the ones that actually came on time to run the floor by themselves, and this really sucked during morning rush. This led to really unmotivated coworkers and widespread disgruntlement. Knowing there were no repercussions to tardiness meant people came and went as they pleased.

14. When we get really long orders, we will do them one-by-one, as to not get confused with the order. It would be really appreciated if people would stop adding to the order when we are in the middle of making drinks.

15. We were frequently told to kick out loiterers (especially the homeless). It really sucked, because you know they have no place else to go, and they’re only at the store because it’s warm. Some were really hostile to the patrons, which obviously was bad for business.

16. The Starbucks hat had to be worn at all times, even though they really didn’t do anything to prevent hair from falling into the drinks 100% of the time.

17. I can’t remember a time a barista has said, “I don’t mind when the customer just stands in front of the register wondering what drink to get, even though they’ve been in line.” Because no barista has ever said that.

18. The turnover rate at Starbucks (where I worked) was very high, considering bad management, unhappy coworkers, bad customers and low pay. Some of us just stopped going, but that didn’t stop people from applying to that store.

Sourced from thoughtcatalog.com

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